Robert B. Johnston
Impact in
-
- Customer Service Quality and Loyalty
- Marketing top 0.1%
- Service and Product Innovation
- Consumer Retail Behavior Studies
- Consumer Behavior in Brand Consumption and Identification
Papers in
-
- Quality and Supply Management 26
- Outsourcing and Supply Chain Management 20
- Marketing 38
- Service and Product Innovation 18
- Consumer Retail Behavior Studies 15
- Co-authors
- Stuart ChambersNigel SlackSherah KurniaSusan Meyer GoldsteinJay RaoLouise FitzgeraldDavid E. BowenStefan Michel
- Journals
- Journal of the Association for Information Systems (22 papers)International Journal of Service Industry Management (12 papers)International Journal of Operations & Production Management (12 papers)European Journal of Information Systems (5 papers)Biochemical and Biophysical Research Communications (5 papers)
- Partner nations
- AustraliaUnited KingdomUnited States
In The Last Decade
Robert B. Johnston
196 papers receiving 7.5k citations
Hit Papers
Peers
Comparison fields: 5 of 187
- Organizational Behavior and Human Resource Management 3.6k
- Marketing 2.9k
- Management Information Systems 2.5k
- Information Systems and Management 1.0k
- Strategy and Management 2.1k
Countries citing papers authored by Robert B. Johnston
This map shows the geographic impact of Robert B. Johnston's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Robert B. Johnston with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Robert B. Johnston more than expected).
Fields of papers citing papers by Robert B. Johnston
This network shows the impact of papers produced by Robert B. Johnston. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Robert B. Johnston. The network helps show where Robert B. Johnston may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Robert B. Johnston, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2020 | 12 | |
| 2 | 2014 | 6 | |
| 3 | 2012 | 164 | |
| 4 | Inter-organizational Information Systems: From Strategic Systems to Information Infrastructures | 2012 | 5 |
| 5 | Toward a Theory of IOIS Variance: A New Framework for Studying Inter-Organisational Information Systems | 2010 | 0 |
| 6 | Understanding Resilience and Evolution of IOIS in the Australian Pharmaceutical Distribution Industry | 2009 | 5 |
| 7 | Addressing Information Gaps | 2009 | 1 |
| 8 | A Theorizing Evolution of Inter-Organizational Information Systems on Long Timescales | 2008 | 8 |
| 9 | 2006 | 3 | |
| 10 | Virtual models in online shopping: do they help or hinder customers? | 2006 | 2 |
| 11 | The Shaping of Inter-Organisational Information Systems: Main Design Considerations of an International Comparative Research Project | 2004 | 5 |
| 12 | Identifying Theories of Agency In Information Systems | 2004 | 2 |
| 13 | The Shaping of Inter-organisational Information Systems: Main Design Considerations of an International Comparative Research Project | 2004 | 19 |
| 14 | 2002 | 489 | |
| 15 | A Framework for Understanding the Motivations for Inter-Organisational Systems Adoption: an empirical assessment | 2002 | 3 |
| 16 | 2002 | 2 | |
| 17 | Situated Action, Structuration and Actor-Network Theory: An Integrative Theoretical Perspective | 2001 | 15 |
| 18 | Identifying Success Factors for ECR Program: An Australian Study | 2000 | 3 |
| 19 | Developing an Understanding of Interorganizational Systems: Arguments for Multi Level Analysis and Structuration Theory | 2000 | 31 |
| 20 | Theories of the growth of the Euro-currency market : a review of the Euro-currency deposit multiplier | 1981 | 2 |
About Robert B. Johnston
Robert B. Johnston is a scholar working on Management Information Systems, Marketing, Organizational Behavior and Human Resource Management, Strategy and Management and Information Systems and Management, having authored 204 papers that have together received 8.8k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (39 papers), Information Systems Theories and Implementation (27 papers), Quality and Supply Management (26 papers), Outsourcing and Supply Chain Management (20 papers), Service and Product Innovation (18 papers), Innovation and Knowledge Management (16 papers), Technology Adoption and User Behaviour (16 papers) and Consumer Retail Behavior Studies (15 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (3.6k citations), Marketing (2.9k citations), Management Information Systems (2.5k citations), Information Systems and Management (1.0k citations) and Strategy and Management (2.1k citations). Robert B. Johnston has collaborated with scholars based in Australia, United Kingdom and United States. Frequent co-authors include Stuart Chambers, Nigel Slack, Sherah Kurnia, Susan Meyer Goldstein, Jay Rao, Louise Fitzgerald, David E. Bowen, Stefan Michel, Rhian Silvestro and Chris Voss. Their work appears in journals such as Journal of the Association for Information Systems, International Journal of Service Industry Management, International Journal of Operations & Production Management, European Journal of Information Systems and Biochemical and Biophysical Research Communications.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.