Rhian Silvestro
- Organizational Behavior and Human Resource Management top 0.5%
- Management Information Systems top 0.5%
- Strategy and Management top 2%
- Marketing top 1%
- Management Science and Operations Research top 2%
- Co-authors
- Louise FitzgeraldT. J. BrignallRobert J. JohnstonChris VossRobert B. JohnstonMichael PritchardAlistair Brandon‐JonesR. Johnston
- Topics
- Customer Service Quality and Loyalty (11 papers)Quality and Supply Management (6 papers)Service and Product Innovation (4 papers)
- Cited by
- Management Information SystemsOrganizational Behavior and Human Resource ManagementMarketing
- Journals
- International Journal of Production EconomicsJournal of Advanced NursingInternational Journal of Operations & Production Management
- Partner nations
- United Kingdom
In The Last Decade
Rhian Silvestro
21 papers receiving 1.7k citations
Hit Papers
Peers
Comparison fields: 5 of 90
- Organizational Behavior and Human Resource Management 942
- Management Information Systems 933
- Strategy and Management 614
- Marketing 546
- Management Science and Operations Research 225
Countries citing papers authored by Rhian Silvestro
This map shows the geographic impact of Rhian Silvestro's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Rhian Silvestro with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Rhian Silvestro more than expected).
Fields of papers citing papers by Rhian Silvestro
This network shows the impact of papers produced by Rhian Silvestro. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Rhian Silvestro. The network helps show where Rhian Silvestro may publish in the future.
Co-authorship network of co-authors of Rhian Silvestro
This figure shows the co-authorship network connecting the top 25 collaborators of Rhian Silvestro. A scholar is included among the top collaborators of Rhian Silvestro based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Rhian Silvestro. Rhian Silvestro is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 0 | |
| 2 | Do you know what really drives your business’s performance? | 6 |
| 3 | 36 | |
| 4 | 125 | |
| 5 | 50 | |
| 6 | 19 | |
| 7 | 52 | |
| 8 | 64 | |
| 9 | 27 | |
| 10 | 99 | |
| 11 | 44 | |
| 12 | 45 | |
| 13 | 42 | |
| 14 | 225 | |
| 15 | 81 | |
| 16 | 2 | |
| 17 | 358 | |
| 18 | Performance Measurement in Service Businessesbreakdown → | 562 |
| 19 | 59 | |
| 20 | 60 |
About Rhian Silvestro
Rhian Silvestro is a scholar working on Organizational Behavior and Human Resource Management, Management Information Systems and Tourism, Leisure and Hospitality Management, having authored 22 papers that have together received 2.0k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (11 papers), Quality and Supply Management (6 papers) and Service and Product Innovation (4 papers). The work is most often cited by research in Management Information Systems (933 citations), Organizational Behavior and Human Resource Management (942 citations) and Marketing (546 citations). Rhian Silvestro has collaborated with scholars based in United Kingdom. Frequent co-authors include Louise Fitzgerald, T. J. Brignall, Robert J. Johnston, Chris Voss, Robert B. Johnston, Michael Pritchard, Alistair Brandon‐Jones and R. Johnston. Their work appears in journals such as International Journal of Production Economics, Journal of Advanced Nursing and International Journal of Operations & Production Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.