Chris Voss

19.7k citations
112 papers · 13.3k indexed · 6 hit papers · h-index 49

Chris Voss

106 papers receiving 12.1k citations

Hit Papers

“Service Encounter 2.0”: An inv...495200220262010201850010001.5k2.0k2.5k

Peers

Chris Voss
Comparison fields: 5 of 148
  • Management Information Systems 5.6k
  • Marketing 4.3k
  • Strategy and Management 6.2k
  • Organizational Behavior and Human Resource Management 3.2k
  • Management of Technology and Innovation 1.9k
Replace Andy Neely with:
Andy Neely United Kingdom
Amrik S. Sohal Australia
Aleda V. Roth United States
John T. Mentzer United States
Robert Handfield United States
Lisa M. Ellram United States
Barbara B. Flynn United States
Morgan Swink United States
Rameshwar Dubey India
Θάνος Παπαδόπουλος United Kingdom
Chris Voss relative to Andy Neely United Kingdom Andy Neely's profile →
Citations per field
00.5×1.5×
Andy Neely · 1×
Citations per year

Countries citing papers authored by Chris Voss

Since Specialization
Citations

This map shows the geographic impact of Chris Voss's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Chris Voss with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Chris Voss more than expected).

Fields of papers citing papers by Chris Voss

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Chris Voss. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Chris Voss. The network helps show where Chris Voss may publish in the future.

Co-authorship network

The 25 scholars most cited alongside Chris Voss, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with Chris Voss Line = papers co-authored together Chris Voss links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown
#Work
1 20251
2 20243
3 202321
4 20140
5 20148
6 2009224
7
Contingency research in operations management practicesbreakdown →
2008775
8 200641
9 2004170
10
Quality management re‐visited: a reflective review and agenda for future researchbreakdown →
2002531
11 2002163
12
Hydrogeology Program Planning Group Final Report
20022
13 20001
14 199748
15 1996432
16
Manufacturing strategy : process and content
199559
17
Managing Integration in CAD/CAM and Simultaneous Engineering
19922
18
Just-in-time manufacture
198731
19 198515
20
Research in production/operations management
19846

About Chris Voss

Chris Voss is a scholar working on Management Information Systems, Marketing, Strategy and Management, Organizational Behavior and Human Resource Management and Management of Technology and Innovation, having authored 112 papers that have together received 13.3k indexed citations. Recurring topics across this work include Quality and Supply Management (32 papers), Customer Service Quality and Loyalty (22 papers), Innovation and Knowledge Management (19 papers), Service and Product Innovation (19 papers), Outsourcing and Supply Chain Management (14 papers), Consumer Retail Behavior Studies (9 papers), Manufacturing Process and Optimization (8 papers) and Technology Adoption and User Behaviour (7 papers). The work is most often cited by research in Management Information Systems (5.6k citations), Marketing (4.3k citations), Strategy and Management (6.2k citations), Organizational Behavior and Human Resource Management (3.2k citations) and Management of Technology and Innovation (1.9k citations). Chris Voss has collaborated with scholars based in United Kingdom, United States and Portugal. Frequent co-authors include Rui Sousa, Nikos Tsikriktsis, Mark Frohlich, Leonieke G. Zomerdijk, Brian Fynes, David E. Bowen, Kate Blackmon, Amy L. Ostrom, Lia Patrício and A. Parasuraman. Their work appears in journals such as International Journal of Operations & Production Management, Journal of Product Innovation Management, Journal of Operations Management, Journal of Service Research and Production and Operations Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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