International Journal of Service Industry Management

479 papers and 42.2k indexed citations i.

About

The 479 papers published in International Journal of Service Industry Management in the last decades have received a total of 42.2k indexed citations. Papers published in International Journal of Service Industry Management usually cover Organizational Behavior and Human Resource Management (328 papers), Marketing (224 papers) and Management Information Systems (110 papers) specifically the topics of Customer Service Quality and Loyalty (303 papers), Consumer Retail Behavior Studies (114 papers) and Service and Product Innovation (82 papers). The most active scholars publishing in International Journal of Service Industry Management are Robert B. Johnston, Roger H. Hallowell, Paul G. Patterson, Rogelio Oliva, Ko de Ruyter, Evert Gummesson, Jochen Wirtz, Bo Edvardsson, Anna S. Mattila and Christo Boshoff.

In The Last Decade

Fields of papers published in International Journal of Service Industry Management

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers published in International Journal of Service Industry Management. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers published in International Journal of Service Industry Management.

Countries where authors publish in International Journal of Service Industry Management

Since Specialization
Citations

This map shows the geographic impact of research published in International Journal of Service Industry Management. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by papers published in International Journal of Service Industry Management with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites International Journal of Service Industry Management more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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