Susan Meyer Goldstein

3.5k total citations · 1 hit paper
23 papers, 2.6k citations indexed

About

Susan Meyer Goldstein is a scholar working on Management Information Systems, Strategy and Management and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Susan Meyer Goldstein has authored 23 papers receiving a total of 2.6k indexed citations (citations by other indexed papers that have themselves been cited), including 17 papers in Management Information Systems, 9 papers in Strategy and Management and 9 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Susan Meyer Goldstein's work include Quality and Supply Management (13 papers), Customer Service Quality and Loyalty (8 papers) and Outsourcing and Supply Chain Management (6 papers). Susan Meyer Goldstein is often cited by papers focused on Quality and Supply Management (13 papers), Customer Service Quality and Loyalty (8 papers) and Outsourcing and Supply Chain Management (6 papers). Susan Meyer Goldstein collaborates with scholars based in United States, France and Australia. Susan Meyer Goldstein's co-authors include Rachna Shah, Jay Rao, Robert B. Johnston, Michael Naor, Peter T. Ward, Roger G. Schroeder, Kevin Linderman, Kathryn A. Marley, David Collier and Sharon Schweikhart and has published in prestigious journals such as Journal of Operations Management, International Journal of Production Research and Journal of Service Research.

In The Last Decade

Susan Meyer Goldstein

23 papers receiving 2.4k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Use of structural equation modeling in operations management research: Looking back and forward

2005 775 citations Rachna Shah, Susan Meyer Goldstein Journal of Operations Management profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Susan Meyer Goldstein United States	18	889	884	724	658	288	23	2.6k
Eitan Naveh Israel	24	1.4k 1.5×	653 0.7×	625 0.9×	440 0.7×	142 0.5×	62	3.2k
Tim Coltman Australia	23	898 1.0×	836 0.9×	718 1.0×	686 1.0×	121 0.4×	62	3.1k
Bradley R. Staats United States	29	671 0.8×	667 0.8×	538 0.7×	258 0.4×	270 0.9×	97	2.9k
Rhian Silvestro United Kingdom	19	614 0.7×	933 1.1×	942 1.3×	546 0.8×	104 0.4×	22	2.0k
Kai Kristensen Denmark	28	826 0.9×	878 1.0×	1.4k 2.0×	911 1.4×	126 0.4×	64	3.0k
R. N. Anantharaman India	21	717 0.8×	679 0.8×	1.6k 2.3×	722 1.1×	302 1.0×	47	2.7k
Wendy L. Currie United Kingdom	32	829 0.9×	1.5k 1.7×	484 0.7×	322 0.5×	174 0.6×	128	3.2k
Ton van der Wiele Netherlands	29	1.5k 1.7×	1.5k 1.7×	916 1.3×	588 0.9×	95 0.3×	66	3.0k
Kingshuk K. Sinha United States	25	1.1k 1.2×	976 1.1×	485 0.7×	727 1.1×	64 0.2×	54	2.5k
Ching‐Chow Yang Taiwan	24	700 0.8×	755 0.9×	676 0.9×	347 0.5×	84 0.3×	65	2.1k

Countries citing papers authored by Susan Meyer Goldstein

Since Specialization

Citations

This map shows the geographic impact of Susan Meyer Goldstein's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Susan Meyer Goldstein with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Susan Meyer Goldstein more than expected).

Fields of papers citing papers by Susan Meyer Goldstein

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Susan Meyer Goldstein. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Susan Meyer Goldstein. The network helps show where Susan Meyer Goldstein may publish in the future.

Co-authorship network of co-authors of Susan Meyer Goldstein

This figure shows the co-authorship network connecting the top 25 collaborators of Susan Meyer Goldstein. A scholar is included among the top collaborators of Susan Meyer Goldstein based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Susan Meyer Goldstein. Susan Meyer Goldstein is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Chen, Yi‐Su, Manus Rungtusanatham, & Susan Meyer Goldstein. (2019). Historical Supplier Performance and Strategic Relationship Dissolution: Unintentional but Serious Supplier Error as a Moderator. Decision Sciences. 50(6). 1224–1258. 15 indexed citations

Victorino, Liana, Joy M. Field, Ryan W. Buell, et al.. (2018). Service operations: what have we learned?. Journal of service management. 29(1). 39–54. 24 indexed citations

Field, Joy M., Liana Victorino, Ryan W. Buell, et al.. (2018). Service operations: what’s next?. Journal of service management. 29(1). 55–97. 72 indexed citations

Naor, Michael, Asoke Dey, Susan Meyer Goldstein, & Yitzhak Rosen. (2017). Civilian-military pooling of health care resources in Haiti: a theory of complementarities perspective. International Journal of Production Research. 56(21). 6741–6757. 20 indexed citations

Chen, Yi‐Su, Manus Rungtusanatham, Susan Meyer Goldstein, & Ascan F. Koerner. (2013). Theorizing through metaphorical transfer in OM/SCM research: Divorce as a metaphor for strategic buyer–supplier relationship dissolution. Journal of Operations Management. 31(7-8). 579–586. 21 indexed citations

Naor, Michael, et al.. (2013). The culture-effectiveness link in a manufacturing context: A resource-based perspective. Journal of World Business. 49(3). 321–331. 20 indexed citations

Goldstein, Susan Meyer, et al.. (2011). Ten years after: Interference of hospital slack in process performance benefits of quality practices. Journal of Operations Management. 30(1-2). 44–54. 89 indexed citations

Shah, Rachna, Susan Meyer Goldstein, Barbara Unger, & Timothy D. Henry. (2008). Explaining Anomalous High Performance in a Health Care Supply Chain*. Decision Sciences. 39(4). 759–789. 83 indexed citations

Hays, Julie M., Tatiana Bouzdine‐Chameeva, Susan Meyer Goldstein, Arthur V. Hill, & Anníbal Scavarda. (2007). Applying the Collective Causal Mapping Methodology to Operations Management Curriculum Development*. Decision Sciences Journal of Innovative Education. 5(2). 267–287. 12 indexed citations

10.

Goldstein, Susan Meyer & Michael Naor. (2006). Linking publicness to operations management practices: A study of quality management practices in hospitals. Quality Engineering. 51(1). 89–92. 2 indexed citations

11.

Scavarda, Anníbal, Tatiana Bouzdine‐Chameeva, Susan Meyer Goldstein, Julie M. Hays, & Arthur V. Hill. (2006). A Methodology for Constructing Collective Causal Maps*. Decision Sciences. 37(2). 263–283. 63 indexed citations

12.

Shah, Rachna & Susan Meyer Goldstein. (2005). Use of structural equation modeling in operations management research: Looking back and forward. Journal of Operations Management. 24(2). 148–169. 775 indexed citations breakdown →

13.

Marley, Kathryn A., David Collier, & Susan Meyer Goldstein. (2004). The Role of Clinical and Process Quality in Achieving Patient Satisfaction in Hospitals. Decision Sciences. 35(3). 349–369. 159 indexed citations

14.

Goldstein, Susan Meyer & Michael Naor. (2004). Linking publicness to operations management practices: a study of quality management practices in hospitals. Journal of Operations Management. 23(2). 209–228. 82 indexed citations

15.

Goldstein, Susan Meyer. (2003). EMPLOYEE DEVELOPMENT: AN EXAMINATION OF SERVICE STRATEGY IN A HIGH‐CONTACT SERVICE ENVIRONMENT. Production and Operations Management. 12(2). 186–203. 102 indexed citations

16.

Goldstein, Susan Meyer, et al.. (2002). The service concept: the missing link in service design research?. Journal of Operations Management. 20(2). 121–134. 489 indexed citations

17.

Shah, Rachna, Susan Meyer Goldstein, & Peter T. Ward. (2002). Aligning supply chain management characteristics and interorganizational information system types: an exploratory study. IEEE Transactions on Engineering Management. 49(3). 282–292. 95 indexed citations

18.

Goldstein, Susan Meyer & Sharon Schweikhart. (2002). Empirical Support for the Baldrige Award Framework in U.S. Hospitals. Health Care Management Review. 27(1). 62–75. 78 indexed citations

19.

Schroeder, Roger G., Susan Meyer Goldstein, & Manus Rungtusanatham. (2002). Operations Management in the Supply Chain: Decisions and Cases. Medical Entomology and Zoology. 17 indexed citations

20.

Goldstein, Susan Meyer, Peter T. Ward, G. Keong Leong, & Timothy W. Butler. (2001). The effect of location, strategy, and operations technology on hospital performance. Journal of Operations Management. 20(1). 63–75. 84 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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