Richard Staelin

22.1k citations
129 papers · 16.6k indexed · 9 hit papers · h-index 51
Topics
Consumer Market Behavior and Pricing (44 papers)Consumer Behavior in Brand Consumption and Identification (13 papers)Digital Platforms and Economics (13 papers)

In The Last Decade

Richard Staelin

127 papers receiving 14.6k citations

Hit Papers

A Dynamic Process Model of Service Quality: From Expectat...19832026199720111993199419931983201250010001.5k2.0k2.5k

Peers

Richard Staelin
Comparison fields: 5 of 187
  • Marketing 8.6k
  • Organizational Behavior and Human Resource Management 5.4k
  • Sociology and Political Science 3.8k
  • Strategy and Management 3.2k
  • Economics and Econometrics 2.8k
Replace Donald R. Lehmann with:
Donald R. Lehmann United States
Jagdish N. Sheth United States
William O. Bearden United States
Robert A. Peterson United States
Richard G. Netemeyer United States
Vijay Mahajan United States
Adamantios Diamantopoulos Austria
Michael D. Johnson United States
Lynn W. Phillips United States
Christine Moorman United States
Richard Staelin relative to Donald R. Lehmann United States Donald R. Lehmann's profile →
Citations per field
00.5×1.5×
Donald R. Lehmann · 1×
Citations per year

Countries citing papers authored by Richard Staelin

Since Specialization
Citations

This map shows the geographic impact of Richard Staelin's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Richard Staelin with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Richard Staelin more than expected).

Fields of papers citing papers by Richard Staelin

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Richard Staelin. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Richard Staelin. The network helps show where Richard Staelin may publish in the future.

Co-authorship network of co-authors of Richard Staelin

This figure shows the co-authorship network connecting the top 25 collaborators of Richard Staelin. A scholar is included among the top collaborators of Richard Staelin based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Richard Staelin. Richard Staelin is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 2
2 8
3 1
4 16
5 24
6 369
7 21
8 2
9
Criteria for assessing research on the effects of marketing communications : working paper
4
10 27
11 56
12
The long-term differentiation value of marketing communication actions
5
13 157
14
A theory of salesforce compensation plans
14
15 74
16 31
17
Consumer Protection Legislation and the U.S. Food Industry
7
18
Correlates of Consumer Safety Behavior
2
19 273
20 15

About Richard Staelin

Richard Staelin is a scholar working on General Decision Sciences, Marketing and Management Science and Operations Research, having authored 129 papers that have together received 16.6k indexed citations. Recurring topics across this work include Consumer Market Behavior and Pricing (44 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Digital Platforms and Economics (13 papers). The work is most often cited by research in Marketing (8.6k citations), Organizational Behavior and Human Resource Management (5.4k citations) and General Decision Sciences (576 citations). Richard Staelin has collaborated with scholars based in United States, Canada and United Kingdom. Frequent co-authors include William Boulding, Ajay Kalra, Valarie A. Zeithaml, Grahame R. Dowling, Timothy W. McGuire, Girish Punj, Rajiv Lal, Seth W. Glickman, Matthew P. Manary and Eunkyu Lee. Their work appears in journals such as New England Journal of Medicine, Academy of Management Journal and Journal of Marketing.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026