Valarie A. Zeithaml

78 papers and 83.6k indexed citations i.

About

Valarie A. Zeithaml is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Valarie A. Zeithaml has authored 78 papers receiving a total of 83.6k indexed citations (citations by other indexed papers that have themselves been cited), including 45 papers in Organizational Behavior and Human Resource Management, 39 papers in Marketing and 9 papers in Sociology and Political Science. Recurrent topics in Valarie A. Zeithaml’s work include Customer Service Quality and Loyalty (43 papers), Consumer Retail Behavior Studies (18 papers) and Consumer Behavior in Brand Consumption and Identification (14 papers). Valarie A. Zeithaml is often cited by papers focused on Customer Service Quality and Loyalty (43 papers), Consumer Retail Behavior Studies (18 papers) and Consumer Behavior in Brand Consumption and Identification (14 papers). Valarie A. Zeithaml collaborates with scholars based in United States, Sweden and Belgium. Valarie A. Zeithaml's co-authors include A. Parasuraman, Leonard L. Berry, Arvind Malhotra, Ajay Kalra, Richard Staelin, William Boulding, Katherine N. Lemon, Roland T. Rust, Mary Jo Bitner and Dwayne D. Gremler and has published in prestigious journals such as Journal of Marketing, American Psychologist and Journal of Marketing Research.

In The Last Decade

Co-authorship network of co-authors of Valarie A. Zeithaml

This figure shows the co-authorship network connecting the top 25 collaborators of Valarie A. Zeithaml. A scholar is included among the top collaborators of Valarie A. Zeithaml based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Valarie A. Zeithaml. Valarie A. Zeithaml is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

Fields of papers citing papers by Valarie A. Zeithaml

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Valarie A. Zeithaml. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Valarie A. Zeithaml. The network helps show where Valarie A. Zeithaml may publish in the future.

Countries citing papers authored by Valarie A. Zeithaml

Since Specialization

Citations

This map shows the geographic impact of Valarie A. Zeithaml's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Valarie A. Zeithaml with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Valarie A. Zeithaml more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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