Jamie Carlson

6.5k total citations · 3 hit papers
73 papers, 4.2k citations indexed

About

Jamie Carlson is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Jamie Carlson has authored 73 papers receiving a total of 4.2k indexed citations (citations by other indexed papers that have themselves been cited), including 41 papers in Sociology and Political Science, 37 papers in Marketing and 24 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Jamie Carlson's work include Digital Marketing and Social Media (27 papers), Consumer Behavior in Brand Consumption and Identification (25 papers) and Customer Service Quality and Loyalty (22 papers). Jamie Carlson is often cited by papers focused on Digital Marketing and Social Media (27 papers), Consumer Behavior in Brand Consumption and Identification (25 papers) and Customer Service Quality and Loyalty (22 papers). Jamie Carlson collaborates with scholars based in Australia, United States and United Kingdom. Jamie Carlson's co-authors include Aron O’Cass, Mohammad M. Rahman, Ranjit Voola, Natalie Jane de Vries, Jessica Wyllie, Varsha Jain, Yogesh K. Dwivedi, Jenna Jacobson, Philipp A. Rauschnabel and Anjala S. Krishen and has published in prestigious journals such as PLoS ONE, Journal of Business Research and Journal of Medical Internet Research.

In The Last Decade

Jamie Carlson

67 papers receiving 3.9k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Setting the future of digital and social media marketing research: Perspectives and research propositions

2020 1.3k citations Yogesh K. Dwivedi, Elvira Ismagilova et al. International Journal of Information Management profile →
Examining the drivers and brand performance implications of customer engagement with brands in the social media environment

2014 342 citations Natalie Jane de Vries, Jamie Carlson profile →
Customer engagement behaviours in social media: capturing innovation opportunities

2018 241 citations Jamie Carlson, Mohammad M. Rahman et al. profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Jamie Carlson Australia	27	2.5k	1.9k	1.4k	1.1k	233	73	4.2k
Jungkun Park South Korea	34	2.1k 0.8×	1.7k 0.9×	1.5k 1.1×	1.3k 1.1×	269 1.2×	133	3.9k
Khaldoon Nusair United States	28	2.6k 1.0×	1.9k 1.0×	1.5k 1.1×	1.1k 1.0×	245 1.1×	65	3.7k
Paul Harrigan Australia	32	2.7k 1.1×	1.6k 0.9×	1.2k 0.8×	965 0.9×	250 1.1×	74	3.8k
Cihan Çobanoğlu United States	36	3.3k 1.3×	2.1k 1.1×	1.1k 0.8×	1.7k 1.5×	409 1.8×	144	5.1k
Mauricio Featherman United States	19	2.5k 1.0×	1.4k 0.7×	2.5k 1.8×	846 0.8×	350 1.5×	33	4.3k
Andrew J. Rohm United States	27	2.7k 1.1×	1.6k 0.8×	1.5k 1.1×	649 0.6×	210 0.9×	34	3.9k
James W. Peltier United States	40	2.0k 0.8×	1.7k 0.9×	991 0.7×	1.1k 1.0×	282 1.2×	119	4.9k
Riadh Ladhari Canada	30	2.5k 1.0×	2.6k 1.4×	1.3k 0.9×	2.4k 2.2×	278 1.2×	49	5.0k
Jamie Murphy Australia	33	2.5k 1.0×	1.4k 0.8×	1.2k 0.8×	781 0.7×	503 2.2×	165	4.1k
Shintaro Okazaki Spain	40	3.0k 1.2×	2.0k 1.0×	1.7k 1.2×	742 0.7×	280 1.2×	106	4.6k

Countries citing papers authored by Jamie Carlson

Since Specialization

Citations

This map shows the geographic impact of Jamie Carlson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jamie Carlson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jamie Carlson more than expected).

Fields of papers citing papers by Jamie Carlson

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jamie Carlson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jamie Carlson. The network helps show where Jamie Carlson may publish in the future.

Co-authorship network of co-authors of Jamie Carlson

This figure shows the co-authorship network connecting the top 25 collaborators of Jamie Carlson. A scholar is included among the top collaborators of Jamie Carlson based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jamie Carlson. Jamie Carlson is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Carlson, Jamie, et al.. (2025). Comparing Who We Are to Who We Could Be: How Future Self‐Images Influence Consumer Choices. Psychology and Marketing. 42(6). 1623–1639. 2 indexed citations

Rahman, Syed Mahmudur, Jamie Carlson, Siegfried P. Gudergan, et al.. (2025). Omnichannel safe customer experience: how should it be measured? Does it affect customer well-being and retailers’ performance?. Journal of Business Research. 202. 115760–115760.

Rahman, Syed Mahmudur, et al.. (2025). Share of time in omnichannel retailing: Definition and measurement. Journal of Retailing. 101(2). 279–297. 3 indexed citations

Rahman, Syed Mahmudur, Jamie Carlson, Siegfried P. Gudergan, Martin Wetzels, & Dhruv Grewal. (2025). How do omnichannel customer experiences affect customer engagement? Theory and empirical validation. Journal of Business Research. 189. 115196–115196. 6 indexed citations

Carlson, Jamie, et al.. (2024). Creating a metaverse‐me: Exploring the consumer avatar creation process. Journal of Consumer Behaviour. 23(6). 2846–2861. 10 indexed citations

Rahman, Syed Mahmudur, et al.. (2024). Metaverse platform attributes and customer experience measurement. Journal of Retailing and Consumer Services. 83. 104159–104159. 14 indexed citations

Carlson, Jamie, et al.. (2024). Connected wine packaging in retail: quantifying customer interaction and preferences for wine information. International Journal of Wine Business Research. 37(1). 179–206. 1 indexed citations

Heinsch, Milena, et al.. (2021). Theories Informing eHealth Implementation: Systematic Review and Typology Classification. Journal of Medical Internet Research. 23(5). e18500–e18500. 59 indexed citations

Rozenfeld, Yelena, et al.. (2020). A model of disparities: risk factors associated with COVID-19 infection. International Journal for Equity in Health. 19(1). 126–126. 205 indexed citations

10.

Dwivedi, Yogesh K., Elvira Ismagilova, David L. Hughes, et al.. (2020). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management. 59. 102168–102168. 1257 indexed citations breakdown →

11.

Wyllie, Jessica, Jamie Carlson, Ranjit Voola, & Tania Sourdin. (2019). Consumer Vulnerability: Advancing a Multidisciplinary Perspective of Vulnerability. 9(1). 1–5. 2 indexed citations

12.

Sourdin, Tania, Jamie Carlson, Martin Watts, & Christine Armstrong. (2018). Return on Investment of Effective Complaints Management. SSRN Electronic Journal. 1 indexed citations

13.

Carlson, Jamie, et al.. (2016). The ties that bind us: examining relationship marketing orientation and its impact on firm performance in the information systems outsourcing services sector. Journal of Strategic Marketing. 25(5-6). 495–510. 8 indexed citations

14.

Wyllie, Jessica, et al.. (2016). An Examination of Not-For-Profit Stakeholder Networks for Relationship Management: A Small-Scale Analysis on Social Media. PLoS ONE. 11(10). e0163914–e0163914. 9 indexed citations

15.

Carlson, Jamie, Philip J. Rosenberger, & Mohammad M. Rahman. (2015). Cultivating group-oriented travel behaviour to major events: assessing the importance of customer-perceived value, enduring event involvement and attitude towards the host destination. Journal of Marketing Management. 31(9-10). 1065–1089. 32 indexed citations

16.

Wyllie, Jessica, Jamie Carlson, & Philip J. Rosenberger. (2014). Examining the influence of different levels of sexual-stimuli intensity by gender on advertising effectiveness. Journal of Marketing Management. 30(7-8). 697–718. 21 indexed citations

17.

Vries, Natalie Jane de, Jamie Carlson, & Pablo Moscato. (2014). A Data-Driven Approach to Reverse Engineering Customer Engagement Models: Towards Functional Constructs. PLoS ONE. 9(7). e102768–e102768. 13 indexed citations

18.

Rosenberger, Philip J., et al.. (2012). Modelling the effects of group-travel motivations and destination image for major social-oriented events. NOVA (University of Newcastle Australia).

19.

Carlson, Jamie, Suku Sukunesan, & Ranjit Voola. (2003). Application of the Webqual Instrument to Three Australian B2C Websites: An Exploratory Investigation. UTS ePRESS (University of Technology Sydney).

20.

Carlson, Jamie, et al.. (1991). How effective are conservation brochures. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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