Elisabeth Deutskens

1.2k citations
5 papers · 892 indexed · 1 hit paper · h-index 4
Topics
Customer Service Quality and Loyalty (3 papers)Survey Methodology and Nonresponse (3 papers)Social Capital and Networks (1 paper)
Journals
Journal of Service ResearchMarketing LettersData Archiving and Networked Services (DANS)
Partner nations
Netherlands

In The Last Decade

Elisabeth Deutskens

4 papers receiving 782 citations

Hit Papers

Response Rate and Response Quality of Internet-Based Surv...20042026201120182004200400600

Peers

Elisabeth Deutskens
Comparison fields: 5 of 141
  • Sociology and Political Science 419
  • Organizational Behavior and Human Resource Management 209
  • Marketing 176
  • Information Systems and Management 135
  • Social Psychology 84
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Citations per field
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Citations per year

Countries citing papers authored by Elisabeth Deutskens

Since Specialization
Citations

This map shows the geographic impact of Elisabeth Deutskens's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Elisabeth Deutskens with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Elisabeth Deutskens more than expected).

Fields of papers citing papers by Elisabeth Deutskens

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Elisabeth Deutskens. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Elisabeth Deutskens. The network helps show where Elisabeth Deutskens may publish in the future.

Co-authorship network of co-authors of Elisabeth Deutskens

This figure shows the co-authorship network connecting the top 25 collaborators of Elisabeth Deutskens. A scholar is included among the top collaborators of Elisabeth Deutskens based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Elisabeth Deutskens. Elisabeth Deutskens is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

5 of 5 papers shown
#WorkIndexed citations
1 65
2 180
3
Are online access panels the future of marketing research? A motivational perspective on respondent participation in online panels
1
4
Response Rate and Response Quality of Internet-Based Surveys: An Experimental Studybreakdown →
614
5
From Paper-and Pencil to Screen-and-Keyboard
32

About Elisabeth Deutskens

Elisabeth Deutskens is a scholar working on Organizational Behavior and Human Resource Management, Computer Science Applications and Information Systems and Management, having authored 5 papers that have together received 892 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (3 papers), Survey Methodology and Nonresponse (3 papers) and Social Capital and Networks (1 paper). The work is most often cited by research in Organizational Behavior and Human Resource Management (209 citations), Information Systems and Management (135 citations) and Marketing (176 citations). Elisabeth Deutskens has collaborated with scholars based in Netherlands. Frequent co-authors include Martin Wetzels, Ko de Ruyter, Paul Oosterveld, Ad de Jong and J.C. de Ruyter. Their work appears in journals such as Journal of Service Research, Marketing Letters and Data Archiving and Networked Services (DANS).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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