Markus Blut

6.1k total citations · 5 hit papers
62 papers, 4.2k citations indexed

About

Markus Blut is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Markus Blut has authored 62 papers receiving a total of 4.2k indexed citations (citations by other indexed papers that have themselves been cited), including 38 papers in Organizational Behavior and Human Resource Management, 36 papers in Marketing and 27 papers in Sociology and Political Science. Recurrent topics in Markus Blut's work include Customer Service Quality and Loyalty (37 papers), Digital Marketing and Social Media (24 papers) and Technology Adoption and User Behaviour (21 papers). Markus Blut is often cited by papers focused on Customer Service Quality and Loyalty (37 papers), Digital Marketing and Social Media (24 papers) and Technology Adoption and User Behaviour (21 papers). Markus Blut collaborates with scholars based in United Kingdom, Germany and United States. Markus Blut's co-authors include Christian Brock, Cheng Wang, Nancy V. Wünderlich, Cheng Wang, Heiner Evanschitzky, David M. Woisetschläger, Christof Backhaus, Gopalkrishnan R. Iyer, Klaus Schoefer and Dhruv Grewal and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Information & Management.

In The Last Decade

Markus Blut

59 papers receiving 3.9k citations

Hit Papers

Understanding anthropomorphism in service provision: a me... 2019 2026 2021 2023 2021 2019 2019 2022 2024 200 400 600

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Markus Blut United Kingdom 29 2.1k 1.7k 1.3k 1.2k 799 62 4.2k
Xuequn Wang United States 38 1.6k 0.8× 2.8k 1.6× 1.5k 1.2× 827 0.7× 635 0.8× 146 4.9k
Dominik Mahr Netherlands 33 2.5k 1.2× 2.2k 1.2× 1.1k 0.9× 667 0.6× 895 1.1× 74 5.2k
Jeroen Schepers Netherlands 24 1.2k 0.6× 1.9k 1.1× 1.8k 1.4× 983 0.8× 1.1k 1.3× 37 4.5k
Tingting Zhang United States 35 2.0k 1.0× 2.5k 1.4× 829 0.7× 1.3k 1.1× 447 0.6× 103 4.0k
M.S. Balaji China 40 3.1k 1.5× 2.7k 1.5× 1.2k 0.9× 1.6k 1.4× 406 0.5× 105 5.2k
Cihan Çobanoğlu United States 36 2.1k 1.0× 3.3k 1.9× 1.1k 0.9× 1.7k 1.4× 409 0.5× 144 5.1k
Eleonora Pantano United Kingdom 37 2.8k 1.4× 2.1k 1.2× 1.3k 1.0× 906 0.8× 496 0.6× 125 4.8k
Charles F. Hofacker United States 31 2.8k 1.3× 3.3k 1.9× 1.7k 1.3× 1.1k 0.9× 509 0.6× 74 5.8k
Billy Bai United States 33 1.9k 0.9× 3.2k 1.8× 942 0.8× 1.3k 1.1× 667 0.8× 86 4.8k
Miyoung Jeong United States 34 2.0k 1.0× 2.9k 1.7× 1.5k 1.2× 1.4k 1.2× 438 0.5× 87 4.5k

Countries citing papers authored by Markus Blut

Since Specialization
Citations

This map shows the geographic impact of Markus Blut's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Markus Blut with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Markus Blut more than expected).

Fields of papers citing papers by Markus Blut

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Markus Blut. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Markus Blut. The network helps show where Markus Blut may publish in the future.

Co-authorship network of co-authors of Markus Blut

This figure shows the co-authorship network connecting the top 25 collaborators of Markus Blut. A scholar is included among the top collaborators of Markus Blut based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Markus Blut. Markus Blut is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Wünderlich, Nancy V., Markus Blut, & Christian Brock. (2024). Enhancing corporate brands through service robots: The impact of anthropomorphic design metaphors on corporate brand perceptions. Journal of Product Innovation Management. 41(5). 1022–1046. 10 indexed citations
2.
Blut, Markus, et al.. (2024). Influencer marketing effectiveness: A meta-analytic review. Journal of the Academy of Marketing Science. 53(1). 52–78. 33 indexed citations breakdown →
3.
Blut, Markus, Nancy V. Wünderlich, & Christian Brock. (2024). Facilitating retail customers’ use of AI-based virtual assistants: A meta-analysis. Journal of Retailing. 100(2). 293–315. 28 indexed citations
4.
Blut, Markus, Damien Chaney, Renaud Lunardo, Rémi Mencarelli, & Dhruv Grewal. (2023). Customer Perceived Value: A Comprehensive Meta-analysis. Journal of Service Research. 27(4). 501–524. 35 indexed citations
5.
Mittal, Vikas, et al.. (2023). Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us. Marketing Letters. 34(2). 171–187. 26 indexed citations
6.
Blut, Markus, et al.. (2023). Testing the performance of online recommendation agents: A meta-analysis. Journal of Retailing. 99(3). 440–459. 15 indexed citations
7.
Blut, Markus, et al.. (2022). Meta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting A Research Agenda in the Red Ocean \n \n. Durham Research Online (Durham University). 158 indexed citations breakdown →
9.
Evanschitzky, Heiner, Boris Bartikowski, Tim Baines, et al.. (2020). Digital Disruption in Retailing and Beyond. RePEc: Research Papers in Economics. 4(4). 187–204. 13 indexed citations
10.
Iyer, Gopalkrishnan R., Markus Blut, Sarah Xiao, & Dhruv Grewal. (2019). Impulse buying: a meta-analytic review. Journal of the Academy of Marketing Science. 48(3). 384–404. 334 indexed citations breakdown →
11.
Blut, Markus, Christoph Teller, & Arne Floh. (2018). Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis. Journal of Retailing. 94(2). 113–135. 144 indexed citations
12.
Hubert, Marco, et al.. (2018). The influence of acceptance and adoption drivers on smart home usage. European Journal of Marketing. 53(6). 1073–1098. 180 indexed citations
13.
Blut, Markus, Nancy V. Wünderlich, & Christian Brock. (2018). Innovative Technologies in Branded-Service Encounters: How Robot Characteristics Affect Brand Trust and Experience. Journal of the Association for Information Systems. 6 indexed citations
14.
Brock, Christian, et al.. (2017). Developing a Conceptualization of Mobile Service Quality. Journal of the Association for Information Systems. 8 indexed citations
15.
Paluch, Stefanie, et al.. (2015). ACCEPTANCE OF SOCIAL MEDIA BY ORGANIZATIONAL USERS - TESTING THE IMPACT OF SYSTEM DESIGN FEATURES. RWTH Publications (RWTH Aachen). 2 indexed citations
16.
Blut, Markus, Sharon E. Beatty, Heiner Evanschitzky, & Christian Brock. (2014). The Impact of Service Characteristics on the Switching Costs–Customer Loyalty Link. Journal of Retailing. 90(2). 275–290. 107 indexed citations
17.
Brock, Christian, et al.. (2011). F-commerce and the Crucial Role of Trust. Journal of the Association for Information Systems. 9 indexed citations
18.
Evanschitzky, Heiner, Christian Brock, & Markus Blut. (2011). Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior. Journal of Service Research. 14(4). 410–425. 62 indexed citations
19.
Woisetschläger, David M., et al.. (2008). How to Make Brand Communities Work: Antecedents and Consequences of Consumer Participation. Journal of Relationship Marketing. 7(3). 237–256. 135 indexed citations
20.
Blut, Markus, Heiner Evanschitzky, Verena Vogel, & Dieter Ahlert. (2007). Switching Barriers in the Four-Stage Loyalty Model. Advances in consumer research. 34(34). 726–734. 47 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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