James Agarwal
- Information Systems and Management top 0.1%
- Ethics in Business and Education 14
- Marketing top 0.5%
- Consumer Behavior in Brand Consumption and Identification 11
-
- Customer Service Quality and Loyalty 13
- Sociology and Political Science top 0.5%
- Digital Marketing and Social Media 8
- Nonprofit Sector and Volunteering 5
- Strategy and Management top 2%
- International Business and FDI 6
- Corporate Social Responsibility Reporting 5
-
- Global trade and economics 5
- Co-authors
- Naresh K. MalhotraSung S. KimMark PetersonDavid Cruise MalloyFrancis M. UlgadoGopal DasLan WuG. Shainesh
- Cited by
- Information Systems and ManagementMarketingOrganizational Behavior and Human Resource Management
- Journals
- Journal of Business Research (6 papers)International Marketing Review (5 papers)Journal of Business Ethics (4 papers)
- Partner nations
- CanadaUnited StatesAustralia
In The Last Decade
James Agarwal
46 papers receiving 3.9k citations
Hit Papers
Peers
Comparison fields: 5 of 110
- Information Systems and Management 1.4k
- Marketing 1.3k
- Organizational Behavior and Human Resource Management 1.1k
- Sociology and Political Science 2.5k
- Strategy and Management 716
Countries citing papers authored by James Agarwal
This map shows the geographic impact of James Agarwal's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by James Agarwal with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites James Agarwal more than expected).
Fields of papers citing papers by James Agarwal
This network shows the impact of papers produced by James Agarwal. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by James Agarwal. The network helps show where James Agarwal may publish in the future.
Co-authorship network
The 25 scholars most cited alongside James Agarwal, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2021 | 20 | |
| 2 | 2020 | 37 | |
| 3 | Customer Relationship Marketing: Theoretical And Managerial Perspectives | 2020 | 1 |
| 4 | 2018 | 143 | |
| 5 | 2015 | 40 | |
| 6 | 2014 | 78 | |
| 7 | Por qué el cliente dice adiós a su empresa | 2011 | 1 |
| 8 | 2010 | 90 | |
| 9 | 2008 | 30 | |
| 10 | Public versus private complaint behaviour and customer defection in Malaysia: Appraising the role of moderating factors | 2008 | 9 |
| 11 | Predictive Validity of Conjoint Analysis Results based on Best-Worst Scaling compared with Results based on Ranks Data | 2007 | 1 |
| 12 | 2005 | 91 | |
| 13 | Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Modelbreakdown → | 2004 | 2191 |
| 14 | 2004 | 37 | |
| 15 | 2002 | 9 | |
| 16 | 2002 | 20 | |
| 17 | 2002 | 15 | |
| 18 | 2001 | 6 | |
| 19 | 2001 | 32 | |
| 20 | 1999 | 84 |
About James Agarwal
James Agarwal is a scholar working on Information Systems and Management, Marketing and Organizational Behavior and Human Resource Management, having authored 46 papers that have together received 4.3k indexed citations. Recurring topics across this work include Ethics in Business and Education (14 papers), Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (11 papers), Digital Marketing and Social Media (8 papers), International Business and FDI (6 papers), Nonprofit Sector and Volunteering (5 papers), Global trade and economics (5 papers) and Corporate Social Responsibility Reporting (5 papers). The work is most often cited by research in Information Systems and Management (1.4k citations), Marketing (1.3k citations) and Organizational Behavior and Human Resource Management (1.1k citations). James Agarwal has collaborated with scholars based in Canada, United States and Australia. Frequent co-authors include Naresh K. Malhotra, Sung S. Kim, Mark Peterson, David Cruise Malloy, Francis M. Ulgado, Gopal Das, Lan Wu, G. Shainesh, Oleksiy Osiyevskyy and Imad B. Baalbaki. Their work appears in journals such as Journal of Business Research, International Marketing Review, Journal of Business Ethics, Journal of International Marketing and Psychology and Marketing.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.