Jenny van Doorn
- Marketing top 0.2%
- Sociology and Political Science top 0.5%
- Artificial Intelligence top 0.5%
- Organizational Behavior and Human Resource Management top 1%
- Social Psychology top 2%
- Co-authors
- Peter C. VerhoefMartin MendeDhruv GrewalMaura L. ScottAmy L. OstromJohn HullandJ. Andrew PetersenStephanie Noble
- Topics
- Consumer Behavior in Brand Consumption and Identification (14 papers)Customer Service Quality and Loyalty (11 papers)Consumer Retail Behavior Studies (11 papers)
- Cited by
- MarketingInformation Systems and ManagementOrganizational Behavior and Human Resource Management
- Partner nations
- NetherlandsUnited StatesUnited Kingdom
In The Last Decade
Jenny van Doorn
49 papers receiving 4.0k citations
Hit Papers
Peers
Comparison fields: 5 of 118
- Marketing 2.1k
- Sociology and Political Science 1.7k
- Artificial Intelligence 1.5k
- Organizational Behavior and Human Resource Management 788
- Social Psychology 736
Countries citing papers authored by Jenny van Doorn
This map shows the geographic impact of Jenny van Doorn's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jenny van Doorn with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jenny van Doorn more than expected).
Fields of papers citing papers by Jenny van Doorn
This network shows the impact of papers produced by Jenny van Doorn. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jenny van Doorn. The network helps show where Jenny van Doorn may publish in the future.
Co-authorship network of co-authors of Jenny van Doorn
This figure shows the co-authorship network connecting the top 25 collaborators of Jenny van Doorn. A scholar is included among the top collaborators of Jenny van Doorn based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jenny van Doorn. Jenny van Doorn is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 5 | |
| 2 | 0 | |
| 3 | 2 | |
| 4 | 1 | |
| 5 | 2 | |
| 6 | 3 | |
| 7 | 4 | |
| 8 | 4 | |
| 9 | Robots do not judge: service robots can alleviate embarrassment in service encountersbreakdown → | 155 |
| 10 | Robots, AI, and Virtual Influencers, Oh My!:The Role of Anthropomorphism and Social Influences on Consumer Response to AI | 1 |
| 11 | This Robot Doesn’T Judge Me – Service Robots and the Choice of Embarrassing Products | 1 |
| 12 | 20 | |
| 13 | Healthy-Shopping Dynamics: The Relative Healthiness of Food Purchases Throughout Shopping Trips | 1 |
| 14 | Domo Arigato Mr. Robotobreakdown → | 866 |
| 15 | Understand the Perils of Co-Creation | 26 |
| 16 | 51 | |
| 17 | 32 | |
| 18 | 51 | |
| 19 | 141 | |
| 20 | Efecto de las promociones sobre la rentabilidad del cliente. | 1 |
About Jenny van Doorn
Jenny van Doorn is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Social Psychology, having authored 51 papers that have together received 4.3k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (14 papers), Customer Service Quality and Loyalty (11 papers) and Consumer Retail Behavior Studies (11 papers). The work is most often cited by research in Marketing (2.1k citations), Information Systems and Management (619 citations) and Organizational Behavior and Human Resource Management (788 citations). Jenny van Doorn has collaborated with scholars based in Netherlands, United States and United Kingdom. Frequent co-authors include Peter C. Verhoef, Martin Mende, Dhruv Grewal, Maura L. Scott, Amy L. Ostrom, John Hulland, J. Andrew Petersen, Stephanie Noble, Janny Hoekstra and Sander F. M. Beckers. Their work appears in journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.