D. Todd Donavan
Impact in
-
- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
- Marketing top 0.5%
- Consumer Behavior in Brand Consumption and Identification
- Consumer Retail Behavior Studies
Papers in
- Marketing 15
- Consumer Behavior in Brand Consumption and Identification 12
- Consumer Retail Behavior Studies 3
-
- Digital Marketing and Social Media 3
- Sport and Mega-Event Impacts 3
- Co-authors
- Tom J. Brown (3 shared papers)John C. Mowen (4 shared papers)Brad D. Carlson (10 shared papers)Jane W. Licata (1 shared paper)Mary Ann Hocutt (2 shared papers)Surendra N. Singh (4 shared papers)Sanjay Mishra (2 shared papers)Vivek H. Patil (1 shared paper)
- Journals
- Journal of Business Research (3 papers)Journal of Sport Management (2 papers)Journal of Marketing Research (2 papers)Journal of Marketing (2 papers)International Journal of Retail & Distribution Management (1 paper)
- Partner nations
- United StatesNorwayChina
In The Last Decade
D. Todd Donavan
24 papers receiving 2.5k citations
D. Todd Donavan's Hit Papers
Peers
Comparison fields: 5 of 124
- Organizational Behavior and Human Resource Management 1.7k
- Marketing 1.1k
- Information Systems and Management 266
- Leadership and Management 43
- Gender Studies 296
Countries citing papers authored by D. Todd Donavan
This map shows the geographic impact of D. Todd Donavan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by D. Todd Donavan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites D. Todd Donavan more than expected).
Fields of papers citing papers by D. Todd Donavan
This network shows the impact of papers produced by D. Todd Donavan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by D. Todd Donavan. The network helps show where D. Todd Donavan may publish in the future.
Co-authors
The 24 scholars most cited alongside D. Todd Donavan, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 26 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings Hit paper breakdown → | 2002 | 828 |
| 2 | Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors Hit paper breakdown → | 2003 | 678 |
| 3 | 2007 | 228 | |
| 4 | 2013 | 162 | |
| 5 | 2006 | 156 | |
| 6 | 2009 | 124 | |
| 7 | 2006 | 101 | |
| 8 | 2016 | 82 | |
| 9 | 2008 | 78 | |
| 10 | 2001 | 73 | |
| 11 | 2005 | 69 | |
| 12 | 2019 | 56 | |
| 13 | 2018 | 39 | |
| 14 | 2008 | 25 | |
| 15 | 2008 | 21 | |
| 16 | 2021 | 19 | |
| 17 | 2015 | 17 | |
| 18 | 1999 | 17 | |
| 19 | 2017 | 9 | |
| 20 | 1999 | 8 |
About D. Todd Donavan
D. Todd Donavan is a scholar working on Marketing, Sociology and Political Science, Organizational Behavior and Human Resource Management, Gender Studies and Dermatology, having authored 26 papers that have together received 2.8k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (12 papers), Customer Service Quality and Loyalty (8 papers), Sports, Gender, and Society (5 papers), Digital Marketing and Social Media (3 papers), Sport and Mega-Event Impacts (3 papers), Job Satisfaction and Organizational Behavior (3 papers), Consumer Retail Behavior Studies (3 papers) and Behavioral Health and Interventions (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (1.7k citations), Marketing (1.1k citations), Information Systems and Management (266 citations), Leadership and Management (43 citations) and Gender Studies (296 citations). D. Todd Donavan has collaborated with scholars based in United States, Norway and China. Frequent co-authors include Tom J. Brown, John C. Mowen, Brad D. Carlson, Jane W. Licata, Mary Ann Hocutt, Surendra N. Singh, Sanjay Mishra, Vivek H. Patil, Michael R. Bowers and Jaebeom Suh. Their work appears in journals such as Journal of Business Research, Journal of Sport Management, Journal of Marketing Research, Journal of Marketing and International Journal of Retail & Distribution Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.