James G. Maxham
About
In The Last Decade
James G. Maxham
20 papers receiving 4.1k citations
Hit Papers
Peers
Comparison fields: 5 of 94
- Organizational Behavior and Human Resource Management 3.4k
- Marketing 2.2k
- Sociology and Political Science 1.9k
- Information Systems and Management 932
- Strategy and Management 672
Countries citing papers authored by James G. Maxham
This map shows the geographic impact of James G. Maxham's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by James G. Maxham with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites James G. Maxham more than expected).
Fields of papers citing papers by James G. Maxham
This network shows the impact of papers produced by James G. Maxham. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by James G. Maxham. The network helps show where James G. Maxham may publish in the future.
Co-authorship network of co-authors of James G. Maxham
This figure shows the co-authorship network connecting the top 25 collaborators of James G. Maxham. A scholar is included among the top collaborators of James G. Maxham based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with James G. Maxham. James G. Maxham is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 0 | |
| 2 | 11 | |
| 3 | 39 | |
| 4 | 82 | |
| 5 | 17 | |
| 6 | 2 | |
| 7 | 48 | |
| 8 | 19 | |
| 9 | 161 | |
| 10 | 86 | |
| 11 | 125 | |
| 12 | 127 | |
| 13 | 355 | |
| 14 | Firms Reap what they Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers’ Evaluations of Complaint Handling breakdown → | 504 |
| 15 | 88 | |
| 16 | A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts breakdown → | 883 |
| 17 | Modeling customer perceptions of complaint handling over time: the effects of perceived justice on satisfaction and intent breakdown → | 729 |
| 18 | Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions breakdown → | 690 |
| 19 | Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees breakdown → | 586 |
| 20 | 19 |
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.