Adam Rapp

4.2k total citations · 2 hit papers
25 papers, 3.1k citations indexed

About

Adam Rapp is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Strategy and Management. According to data from OpenAlex, Adam Rapp has authored 25 papers receiving a total of 3.1k indexed citations (citations by other indexed papers that have themselves been cited), including 15 papers in Organizational Behavior and Human Resource Management, 12 papers in Information Systems and Management and 10 papers in Strategy and Management. Recurrent topics in Adam Rapp's work include Customer Service Quality and Loyalty (14 papers), Technology Adoption and User Behaviour (11 papers) and Digital Marketing and Social Media (9 papers). Adam Rapp is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Technology Adoption and User Behaviour (11 papers) and Digital Marketing and Social Media (9 papers). Adam Rapp collaborates with scholars based in United States, Belgium and India. Adam Rapp's co-authors include Raj Agnihotri, Kevin J. Trainor, James “Mick” Andzulis, Lauren Skinner Beitelspacher, Douglas E. Hughes, Dhruv Grewal, Nikolaos G. Panagopoulos, Thomas L. Baker, Jessica L. Ogilvie and R. Glenn Richey and has published in prestigious journals such as Journal of Applied Psychology, Management Science and Journal of Business Research.

In The Last Decade

Adam Rapp

24 papers receiving 2.9k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM

2013 593 citations Kevin J. Trainor, James “Mick” Andzulis et al. Journal of Business Research profile →
Understanding social media effects across seller, retailer, and consumer interactions

2013 452 citations Adam Rapp, Lauren Skinner Beitelspacher et al. Journal of the Academy of Marketing Science profile →

Peers

Adam Rapp

SPS

OBHRM

ISM

MARKE

Raj Agnihotri United States

Jodie Conduit Australia

Kristina Heinonen Finland

Robert I. Roundtree United States

K. Sivakumar United States

Alan C. B. Tse Hong Kong

George Christodoulides United Kingdom

B. Ramaseshan Australia

Gomaa Agag United Kingdom

Shampy Kamboj India

Raj Agnihotri United States

Adam Rapp

2.0k ×1.2

SPS

1.8k ×1.3

OBHRM

1.4k ×1.2

ISM

1.1k ×1.0

MARKE

887 ×1.3

Citations per year, relative to Adam Rapp Adam Rapp (= 1×) peers Raj Agnihotri

Countries citing papers authored by Adam Rapp

Since Specialization

Citations

This map shows the geographic impact of Adam Rapp's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Adam Rapp with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Adam Rapp more than expected).

Fields of papers citing papers by Adam Rapp

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Adam Rapp. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Adam Rapp. The network helps show where Adam Rapp may publish in the future.

Co-authorship network of co-authors of Adam Rapp

This figure shows the co-authorship network connecting the top 25 collaborators of Adam Rapp. A scholar is included among the top collaborators of Adam Rapp based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Adam Rapp. Adam Rapp is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Ogilvie, Jessica L., Raj Agnihotri, Adam Rapp, & Kevin J. Trainor. (2018). Social media technology use and salesperson performance: A two study examination of the role of salesperson behaviors, characteristics, and training. Industrial Marketing Management. 75. 55–65. 110 indexed citations

Gabler, Colin B., R. Glenn Richey, & Adam Rapp. (2015). Developing an eco-capability through environmental orientation and organizational innovativeness. Industrial Marketing Management. 45. 151–161. 141 indexed citations

Rapp, Tammy L., Daniel G. Bachrach, Adam Rapp, & Ryan Mullins. (2014). The role of team goal monitoring in the curvilinear relationship between team efficacy and team performance.. Journal of Applied Psychology. 99(5). 976–987.

Gabler, Colin B., Adam Rapp, & R. Glenn Richey. (2014). The effect of environmental orientation on salesperson effort and participation: the moderating role of organizational identification. Journal of Personal Selling and Sales Management. 34(3). 173–187. 42 indexed citations

Morgan, Tyler R., Adam Rapp, R. Glenn Richey, & Alexander E. Ellinger. (2014). Marketing culture to service climate: the influence of employee control and flexibility. Journal of Services Marketing. 28(6). 498–508. 21 indexed citations

Baker, Thomas L., Adam Rapp, Tracy Meyer, & Ryan Mullins. (2014). The role of brand communications on front line service employee beliefs, behaviors, and performance. Journal of the Academy of Marketing Science. 42(6). 642–657. 6 indexed citations

Vlachos, Pavlos A., Nikolaos G. Panagopoulos, & Adam Rapp. (2013). Feeling Good by Doing Good: Employee CSR-Induced Attributions, Job Satisfaction, and the Role of Charismatic Leadership. SSRN Electronic Journal. 3 indexed citations

Rapp, Adam, Lauren Skinner Beitelspacher, Dhruv Grewal, & Douglas E. Hughes. (2013). Understanding social media effects across seller, retailer, and consumer interactions. Journal of the Academy of Marketing Science. 41(5). 547–566. 452 indexed citations breakdown →

Trainor, Kevin J., James “Mick” Andzulis, Adam Rapp, & Raj Agnihotri. (2013). Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM. Journal of Business Research. 67(6). 1201–1208. 593 indexed citations breakdown →

10.

Hughes, Douglas E., Joël Le Bon, & Adam Rapp. (2012). Gaining and leveraging customer-based competitive intelligence: the pivotal role of social capital and salesperson adaptive selling skills. Journal of the Academy of Marketing Science. 41(1). 91–110. 139 indexed citations

11.

Agnihotri, Raj, Adam Rapp, Prabakar Kothandaraman, & Rakesh Kumar Singh. (2011). An Emotion-Based Model of Salesperson Ethical Behaviors. Journal of Business Ethics. 109(2). 243–257. 52 indexed citations

12.

Rapp, Adam, Lauren Skinner Beitelspacher, Niels Schillewaert, & Thomas L. Baker. (2011). The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination. Journal of Business Research. 65(7). 929–936. 60 indexed citations

13.

Agnihotri, Raj & Adam Rapp. (2010). Effective Sales Force Automation and Customer Relationship Management. 4 indexed citations

14.

Trainor, Kevin J., Adam Rapp, Lauren Skinner Beitelspacher, & Niels Schillewaert. (2010). Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability. Industrial Marketing Management. 40(1). 162–174. 169 indexed citations

15.

Rapp, Adam, Kevin J. Trainor, & Raj Agnihotri. (2009). Performance implications of customer-linking capabilities: Examining the complementary role of customer orientation and CRM technology. Journal of Business Research. 63(11). 1229–1236. 190 indexed citations

16.

Agnihotri, Raj, Adam Rapp, & Kevin J. Trainor. (2009). Understanding the role of information communication in the buyer‐seller exchange process: antecedents and outcomes. Journal of Business and Industrial Marketing. 24(7). 474–486. 100 indexed citations

17.

Rapp, Adam. (2009). Outsourcing the sales process: Hiring a mercenary sales force. Industrial Marketing Management. 38(4). 411–418. 19 indexed citations

18.

Rapp, Adam, Raj Agnihotri, & Lukas P. Forbes. (2008). The Sales Force Technology–Performance Chain: The Role of Adaptive Selling and Effort. Journal of Personal Selling and Sales Management. 28(4). 335–350. 137 indexed citations

19.

Ahearne, Michael, Eli Jones, Adam Rapp, & John E. Mathieu. (2008). High Touch Through High Tech: The Impact of Salesperson Technology Usage on Sales Performance via Mediating Mechanisms. Management Science. 54(4). 671–685. 195 indexed citations

20.

Rapp, Adam, Michael Ahearne, John E. Mathieu, & Niels Schillewaert. (2006). The impact of knowledge and empowerment on working smart and working hard: The moderating role of experience. International Journal of Research in Marketing. 23(3). 279–293. 13 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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