Thomas Gruen
- Marketing top 0.2%
- Organizational Behavior and Human Resource Management top 0.5%
- Sociology and Political Science top 0.5%
- Information Systems and Management top 0.5%
- Strategy and Management top 2%
- Co-authors
- Talai OsmonbekovAndrew J. CzaplewskiFrank AcitoJohn O. SummersDaniel CorstenLin GuoChuanyi TangReshma Shah
- Topics
- Customer Service Quality and Loyalty (19 papers)Consumer Behavior in Brand Consumption and Identification (10 papers)Digital Marketing and Social Media (10 papers)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementInformation Systems and Management
- Partner nations
- United StatesSwitzerlandGermany
In The Last Decade
Thomas Gruen
30 papers receiving 2.9k citations
Hit Papers
Peers
Comparison fields: 5 of 101
- Marketing 1.8k
- Organizational Behavior and Human Resource Management 1.6k
- Sociology and Political Science 1.6k
- Information Systems and Management 695
- Strategy and Management 525
Countries citing papers authored by Thomas Gruen
This map shows the geographic impact of Thomas Gruen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Thomas Gruen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Thomas Gruen more than expected).
Fields of papers citing papers by Thomas Gruen
This network shows the impact of papers produced by Thomas Gruen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Thomas Gruen. The network helps show where Thomas Gruen may publish in the future.
Co-authorship network of co-authors of Thomas Gruen
This figure shows the co-authorship network connecting the top 25 collaborators of Thomas Gruen. A scholar is included among the top collaborators of Thomas Gruen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Thomas Gruen. Thomas Gruen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 8 | |
| 2 | 1 | |
| 3 | 0 | |
| 4 | 2 | |
| 5 | 104 | |
| 6 | 74 | |
| 7 | 86 | |
| 8 | 11 | |
| 9 | 120 | |
| 10 | Value-attenuation in distribution networks : Insights from a service dominant-logic perspective on retail out-of-stocks | 1 |
| 11 | 98 | |
| 12 | 6 | |
| 13 | eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyaltybreakdown → | 765 |
| 14 | 45 | |
| 15 | Stock-Outs Cause Walkouts | 119 |
| 16 | 63 | |
| 17 | 24 | |
| 18 | 88 | |
| 19 | 49 | |
| 20 | Exploring Consumer Behavior With Respect to Memberships | 15 |
About Thomas Gruen
Thomas Gruen is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Information Systems and Management, having authored 31 papers that have together received 3.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (19 papers), Consumer Behavior in Brand Consumption and Identification (10 papers) and Digital Marketing and Social Media (10 papers). The work is most often cited by research in Marketing (1.8k citations), Organizational Behavior and Human Resource Management (1.6k citations) and Information Systems and Management (695 citations). Thomas Gruen has collaborated with scholars based in United States, Switzerland and Germany. Frequent co-authors include Talai Osmonbekov, Andrew J. Czaplewski, Frank Acito, John O. Summers, Daniel Corsten, Lin Guo, Chuanyi Tang, Reshma Shah, Eric J. Arnould and Michael Ahearne. Their work appears in journals such as Journal of Marketing, Journal of Applied Psychology and Journal of Business Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.