Maria Holmlund

3.8k total citations · 1 hit paper
53 papers, 2.5k citations indexed

About

Maria Holmlund is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Maria Holmlund has authored 53 papers receiving a total of 2.5k indexed citations (citations by other indexed papers that have themselves been cited), including 29 papers in Organizational Behavior and Human Resource Management, 28 papers in Marketing and 19 papers in Strategy and Management. Recurrent topics in Maria Holmlund's work include Customer Service Quality and Loyalty (24 papers), Service and Product Innovation (13 papers) and Consumer Retail Behavior Studies (10 papers). Maria Holmlund is often cited by papers focused on Customer Service Quality and Loyalty (24 papers), Service and Product Innovation (13 papers) and Consumer Retail Behavior Studies (10 papers). Maria Holmlund collaborates with scholars based in Finland, Sweden and New Zealand. Maria Holmlund's co-authors include Sören Kock, Tore Strandvik, Martin Löfgren, Sertan Kabadayi, Jens Hogreve, Elisabeth Brüggen, Bo Edvardsson, Jan‐Åke Törnroos, Maria Sandberg and Robert Ciuchita and has published in prestigious journals such as Journal of Cleaner Production, Journal of Business Research and Industrial Marketing Management.

In The Last Decade

Maria Holmlund

51 papers receiving 2.2k citations

Hit Papers

Financial well-being: A conceptualization and research ag... 2017 2026 2020 2023 2017 100 200 300 400 500
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Financial well-being: A conceptualization and research agenda
    2017 549 citations Maria Holmlund et al. Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Maria Holmlund Finland 23 873 841 834 469 467 53 2.5k
Jalal Rajeh Hanaysha United Arab Emirates 29 921 1.1× 744 0.9× 880 1.1× 677 1.4× 338 0.7× 104 3.0k
Sanjaya Singh Gaur Malaysia 24 577 0.7× 640 0.8× 589 0.7× 484 1.0× 353 0.8× 68 2.0k
Robert Dahlstrøm United States 26 914 1.0× 1.2k 1.5× 772 0.9× 494 1.1× 194 0.4× 65 2.4k
Cheryl Nakata United States 28 887 1.0× 1.2k 1.4× 1.0k 1.2× 822 1.8× 231 0.5× 48 3.2k
Doren Chadee Australia 27 768 0.9× 859 1.0× 596 0.7× 600 1.3× 177 0.4× 93 2.3k
Bradley R. Barnes United Kingdom 32 1.4k 1.6× 1.6k 1.9× 975 1.2× 928 2.0× 347 0.7× 79 3.5k
Cemal Zehir Türkiye 27 1.0k 1.2× 1.0k 1.2× 829 1.0× 653 1.4× 195 0.4× 134 2.9k
Patriya Tansuhaj United States 22 789 0.9× 1.4k 1.6× 964 1.2× 536 1.1× 306 0.7× 52 2.8k
Rebecca J. Slotegraaf United States 19 649 0.7× 1.7k 2.0× 1000 1.2× 499 1.1× 342 0.7× 27 2.9k
Luís Filipe Lages Portugal 27 639 0.7× 1.8k 2.2× 491 0.6× 389 0.8× 301 0.6× 60 2.8k

Countries citing papers authored by Maria Holmlund

Since Specialization
Citations

This map shows the geographic impact of Maria Holmlund's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Maria Holmlund with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Maria Holmlund more than expected).

Fields of papers citing papers by Maria Holmlund

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Maria Holmlund. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Maria Holmlund. The network helps show where Maria Holmlund may publish in the future.

Co-authorship network of co-authors of Maria Holmlund

This figure shows the co-authorship network connecting the top 25 collaborators of Maria Holmlund. A scholar is included among the top collaborators of Maria Holmlund based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Maria Holmlund. Maria Holmlund is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Wirtz, Jochen, et al.. (2025). Customer experience management in B2B markets: CXM value propositions and archetypical CXM strategies. Journal of Business Research. 189. 115165–115165. 3 indexed citations
2.
Ciuchita, Robert, et al.. (2022). Programmatic advertising in online retailing: consumer perceptions and future avenues. Journal of service management. 34(2). 231–255. 16 indexed citations
3.
Holmlund, Maria, Yves Van Vaerenbergh, Robert Ciuchita, et al.. (2020). Customer experience management in the age of big data analytics: A strategic framework. Journal of Business Research. 116. 356–365. 185 indexed citations
4.
Holmlund, Maria, et al.. (2018). What Do Business Customers Value? An Empirical Study of Value Propositions in a Servitization Context. Technology Innovation Management Review. 8(5). 36–43. 13 indexed citations
5.
Holmlund, Maria, Tore Strandvik, & Ilkka Lähteenmäki. (2017). Digitalization challenging institutional logics. Journal of Service Theory and Practice. 27(1). 219–236. 21 indexed citations
6.
Holmlund, Maria, Jaana Tähtinen, & Annmarie Ryan. (2016). The NoRD as a community of practice in research. Marketing Theory. 16(2). 269–271. 1 indexed citations
7.
Holmlund, Maria, Christian Kowalkowski, & Sergio Biggemann. (2016). Organizational behavior in innovation, marketing, and purchasing in business service contexts—An agenda for academic inquiry. Journal of Business Research. 69(7). 2457–2462. 24 indexed citations
8.
Sandberg, Maria & Maria Holmlund. (2015). Impression management tactics in sustainability reporting. Social Responsibility Journal. 11(4). 677–689. 66 indexed citations
9.
Nordin, Fredrik, Danilo Brozović, & Maria Holmlund. (2013). Disintermediation in Business-to-Business Service Channels: Mechanisms and Challenges. Journal of Business-to-Business Marketing. 20(4). 179–192. 19 indexed citations
10.
Heinonen, Kristina, Maria Holmlund, & Tore Strandvik. (2013). Stimulating innovative service research. Journal of service management. 24(5). 1 indexed citations
11.
Holmlund, Maria, et al.. (2011). An exploration of how mature women buy clothing: empirical insights and a model. Journal of Fashion Marketing and Management. 15(1). 108–122. 45 indexed citations
12.
Sääksjärvi, Maria, et al.. (2009). Consumer knowledge of functional foods. The International Review of Retail Distribution and Consumer Research. 19(2). 135–156. 40 indexed citations
13.
Holmlund, Maria. (2008). A definition, model, and empirical analysis of business‐to‐business relationship quality. International Journal of Service Industry Management. 19(1). 32–62. 65 indexed citations
14.
Edvardsson, Bo, Maria Holmlund, & Tore Strandvik. (2007). INITIATION OF BUSINESS-TO BUSINESS RELATIONSHIPS.
15.
Holmlund, Maria, et al.. (2006). Store brands vs. manufacturer brands: Consumer perceptions and buying of chocolate bars in Finland. The International Review of Retail Distribution and Consumer Research. 16(4). 471–492. 36 indexed citations
16.
Holmlund, Maria & Tore Strandvik. (2005). Exploring and Managing Negative Incidents in Business Relationships. Journal of Customer Behaviour. 4(2). 227–250. 7 indexed citations
17.
Holmlund, Maria, et al.. (2005). 55+ people as internet users. Marketing Intelligence & Planning. 23(1). 58–76. 59 indexed citations
18.
Holmlund, Maria, et al.. (2003). Teenagers on the Net. Journal of Internet Commerce. 2(4). 13–33. 1 indexed citations
19.
Strandvik, Tore & Maria Holmlund. (2000). Customer Relationship Dissolution - What Do We Know and What Do We Need to Know?. Työväentutkimus Vuosikirja. 4 indexed citations
20.
Holmlund, Maria & Sören Kock. (1996). Relationship Marketing: the Importance of Customer-Perceived Service Quality in Retail Banking. Service Industries Journal. 16(3). 287–304. 134 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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