Jyh‐Shen Chiou

4.8k total citations · 1 hit paper
50 papers, 3.6k citations indexed

About

Jyh‐Shen Chiou is a scholar working on Sociology and Political Science, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Jyh‐Shen Chiou has authored 50 papers receiving a total of 3.6k indexed citations (citations by other indexed papers that have themselves been cited), including 33 papers in Sociology and Political Science, 22 papers in Marketing and 19 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Jyh‐Shen Chiou's work include Digital Marketing and Social Media (29 papers), Customer Service Quality and Loyalty (19 papers) and Consumer Behavior in Brand Consumption and Identification (17 papers). Jyh‐Shen Chiou is often cited by papers focused on Digital Marketing and Social Media (29 papers), Customer Service Quality and Loyalty (19 papers) and Consumer Behavior in Brand Consumption and Identification (17 papers). Jyh‐Shen Chiou collaborates with scholars based in Taiwan, United States and United Kingdom. Jyh‐Shen Chiou's co-authors include Chung‐Chi Shen, Lee–Yun Pan, Cheng‐Chieh Hsiao, Cornelia Dröge, Sangphet Hanvanich, Lei‐Yu Wu, Chia-Hung Hsieh, Richard A. Spreng, George C. Shen and Szu-Yu Chou and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Computers in Human Behavior.

In The Last Decade

Jyh‐Shen Chiou

48 papers receiving 3.3k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Service Quality, Trust, Specific Asset Investment, and Expertise: Direct and Indirect Effects in a Satisfaction-Loyalty Framework

2006 515 citations Jyh‐Shen Chiou Journal of the Academy of Marketing Science profile →

Peers

Countries citing papers authored by Jyh‐Shen Chiou

Since Specialization

Citations

This map shows the geographic impact of Jyh‐Shen Chiou's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jyh‐Shen Chiou with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jyh‐Shen Chiou more than expected).

Fields of papers citing papers by Jyh‐Shen Chiou

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jyh‐Shen Chiou. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jyh‐Shen Chiou. The network helps show where Jyh‐Shen Chiou may publish in the future.

Co-authorship network of co-authors of Jyh‐Shen Chiou

This figure shows the co-authorship network connecting the top 25 collaborators of Jyh‐Shen Chiou. A scholar is included among the top collaborators of Jyh‐Shen Chiou based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jyh‐Shen Chiou. Jyh‐Shen Chiou is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

#	Work	Indexed citations
1	The complementary effects of bank intangible value binding in customer robo-advisory adoption 2023 ·International Journal of Bank Marketing ·Szu-Yu Chou, (unknown), Yi‐Chun Chen, Jyh‐Shen Chiou	13
2	Addressing psychic distance and learning in international buyer-seller relationships: The role of firm exploration and asset specificity 2021 ·Journal of World Business ·(unknown), Seyda Deligonul, S. Tamer Çavuşgil, Jyh‐Shen Chiou	11
3	Electronic integration and capability widening for OEM suppliers 2019 ·International Marketing Review ·Cheng‐Chieh Hsiao, Danchi Tan, Jyh‐Shen Chiou	4
4	Consumer choice of multichannel shopping 2017 ·Internet Research ·Jyh‐Shen Chiou, Szu-Yu Chou, George C. Shen	34
5	The social influence of online collaborative community: the moderating effect of achievement 2016 ·Behaviour and Information Technology ·Cheng‐Chieh Hsiao, Jyh‐Shen Chiou	14
6	The Effects of Standardization and Trust on Franchisee's Performance and Satisfaction: A Study on Franchise Systems in the Growth Stage 2013 ·Journal of Small Business Management ·Jyh‐Shen Chiou, Cornelia Dröge	40
7	The impact of online community position on online game continuance intention: Do game knowledge and community size matter? 2012 ·Information & Management ·Cheng‐Chieh Hsiao, Jyh‐Shen Chiou	67
8	The Effects of Artist Adoration and Perceived Risk of Getting Caught on Attitude and Intention to Pirate Music in the United States and Taiwan 2011 ·Ethics & Behavior ·Jyh‐Shen Chiou, (unknown), (unknown)	11
9	Remedies for information asymmetry in online transaction 2011 ·Internet Research ·Chung‐Chi Shen, Jyh‐Shen Chiou, (unknown)	35
10	The impact of perceived ease of use on Internet service adoption: The moderating effects of temporal distance and perceived risk 2009 ·Computers in Human Behavior ·Chung‐Chi Shen, Jyh‐Shen Chiou	89
11	The Effect of Management Leadership Style on Marketing Orientation, Service Quality, and Financial Results: A Cross-Cultural Study 2009 ·Journal of Global Marketing ·Jyh‐Shen Chiou, Tung‐Zong Chang	15
12	Antecedents of Internet Retailing Loyalty: Differences Between Heavy Versus Light Shoppers 2009 ·Journal of Business and Psychology ·Jyh‐Shen Chiou, Lee–Yun Pan	79
13	Service Quality, Trust, Specific Asset Investment, and Expertise: Direct and Indirect Effects in a Satisfaction-Loyalty Framework breakdown → 2006 ·Journal of the Academy of Marketing Science ·Jyh‐Shen Chiou	515
14	What Do They Say About "Friends"? 2006 ·Advances in consumer research ·Jyh‐Shen Chiou, (unknown), (unknown)	0
15	Antecedents of Taiwanese Adolescents' Purchase Intention Toward the Merchandise of a Celebrity: The Moderating Effect of Celebrity Adoration 2005 ·The Journal of Social Psychology ·Jyh‐Shen Chiou, (unknown), (unknown)	41
16	The effectiveness of different advertising message appeals in the Eastern emerging society: using Taiwanese TV commercials as an example 2002 ·International Journal of Advertising ·Jyh‐Shen Chiou	18
17	THE ADOPTION OF FORM POSTPONEMENT STRATEGY IN A GLOBAL LOGISTICS SYSTEM: THE CASE OF TAIWANESE INFORMATION TECHNOLOGY INDUSTRY 2002 ·Journal of Business Logistics ·Jyh‐Shen Chiou, Lei‐Yu Wu, Jason C. Hsu	52
18	Horizontal and Vertical Individualism and Collectivism Among College Students in the United States, Taiwan, and Argentina 2001 ·The Journal of Social Psychology ·Jyh‐Shen Chiou	134
19	A Contingency Framework of Satisfaction Formation 1999 ·The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior ·Jyh‐Shen Chiou	1
20	The Effects of Attitude, Subjective Norm, and Perceived Behavioral Control on Consumers' Purchase Intentions: The Moderating Effects of Product Knowledge and Attention to Social Comparison Information 1998 ·(unknown), Jyh‐Shen Chiou	105

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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