Merlin Stone

3.5k total citations
131 papers, 2.1k citations indexed

About

Merlin Stone is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Management Information Systems. According to data from OpenAlex, Merlin Stone has authored 131 papers receiving a total of 2.1k indexed citations (citations by other indexed papers that have themselves been cited), including 43 papers in Organizational Behavior and Human Resource Management, 36 papers in Marketing and 24 papers in Management Information Systems. Recurrent topics in Merlin Stone's work include Customer Service Quality and Loyalty (42 papers), Digital Marketing and Social Media (15 papers) and Big Data and Business Intelligence (15 papers). Merlin Stone is often cited by papers focused on Customer Service Quality and Loyalty (42 papers), Digital Marketing and Social Media (15 papers) and Big Data and Business Intelligence (15 papers). Merlin Stone collaborates with scholars based in United Kingdom, United States and Bahrain. Merlin Stone's co-authors include Neil Woodcock, Eleni Aravopoulou, Bryan Foss, Yüksel Ekinci, Liz Machtynger, Geraint Evans, Clive Nancarrow, Len Tiu Wright, Paul Laughlin and Edward Aspinall and has published in prestigious journals such as Journal of Marketing, Long Range Planning and Journal of Marketing Management.

In The Last Decade

Merlin Stone

126 papers receiving 1.7k citations

Author Peers

Peers are selected by citation overlap in the author's most active subfields. citations · hero ref

Author Last Decade Papers Cites
Merlin Stone 881 848 587 498 450 131 2.1k
M. Sadiq Sohail 745 0.8× 518 0.6× 711 1.2× 556 1.1× 551 1.2× 121 2.5k
Panagiotis Trivellas 856 1.0× 518 0.6× 357 0.6× 654 1.3× 401 0.9× 65 2.2k
HsiuJu Rebecca Yen 567 0.6× 434 0.5× 521 0.9× 593 1.2× 626 1.4× 31 2.1k
Lynette Ryals 1.3k 1.5× 996 1.2× 413 0.7× 809 1.6× 625 1.4× 56 2.4k
Gerrit van Bruggen 770 0.9× 1.4k 1.7× 1.1k 1.8× 828 1.7× 296 0.7× 48 2.9k
Peter J. Sher 420 0.5× 512 0.6× 662 1.1× 561 1.1× 218 0.5× 26 2.0k
Carol C. Bienstock 1.5k 1.7× 1.1k 1.3× 697 1.2× 649 1.3× 578 1.3× 29 2.8k
G.S. Sureshchandar 1.2k 1.4× 748 0.9× 306 0.5× 541 1.1× 550 1.2× 18 1.9k
Ja‐Shen Chen 701 0.8× 1.1k 1.3× 900 1.5× 852 1.7× 292 0.6× 62 2.9k
Dennis Herhausen 572 0.6× 1.0k 1.2× 725 1.2× 414 0.8× 191 0.4× 50 2.0k

Countries citing papers authored by Merlin Stone

Since Specialization
Citations

This map shows the geographic impact of Merlin Stone's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Merlin Stone with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Merlin Stone more than expected).

Fields of papers citing papers by Merlin Stone

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Merlin Stone. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Merlin Stone. The network helps show where Merlin Stone may publish in the future.

Co-authorship network of co-authors of Merlin Stone

This figure shows the co-authorship network connecting the top 25 collaborators of Merlin Stone. A scholar is included among the top collaborators of Merlin Stone based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Merlin Stone. Merlin Stone is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Tzempelikos, Nektarios, et al.. (2020). Distribution of Marketing Research Material to Universities: The Case of Archive of Market and Social Research (AMSR). Journal of Business-to-Business Marketing. 27(2). 187–202. 4 indexed citations
2.
Wright, Len Tiu, et al.. (2019). Adoption of Big Data Technology for Innovation in B2B Marketing. Journal of Business-to-Business Marketing. 26(3-4). 281–293. 92 indexed citations
3.
Hughes, Tim, Merlin Stone, Eleni Aravopoulou, Len Tiu Wright, & Liz Machtynger. (2018). Academic research into marketing: Many publications, but little impact?. Cogent Business & Management. 5(1). 1516108–1516108. 10 indexed citations
4.
Aravopoulou, Eleni, et al.. (2018). Strategic decision-making process (SDMP) in times of crisis: Evidence from Greek banks. Journal of Business & Retail Management Research. 12(4). 2 indexed citations
5.
AlDhaen, Esra, Merlin Stone, & Eleni Aravopoulou. (2018). The role of qualification frameworks in assuring appropriate selection of assessment methods for quality learning. Research Repository (Kingston University London). 4(2). 1 indexed citations
6.
Aravopoulou, Eleni, et al.. (2017). Modernising the curriculum and pedagogy – to be or not to be? using film and online video to engage students and enhance learning. St Mary's University Repository (St Mary's University Twickenham London). 4(1). 4 indexed citations
7.
Stone, Merlin. (2015). The evolution of the telecommunications industry — What can we learn from it?. Journal of Direct Data and Digital Marketing Practice. 16(3). 157–165. 11 indexed citations
8.
Stone, Merlin. (2014). The new (and ever-evolving) direct and digital marketing ecosystem. Journal of Direct Data and Digital Marketing Practice. 16(2). 71–74. 22 indexed citations
9.
Hughes, Tim, et al.. (2005). Key account management in financial services. UWE Research Repository (UWE Bristol). 4 indexed citations
10.
Stone, Merlin, et al.. (2004). Consumer insight : how to use data and market research to get closer to your customer. Kogan Page eBooks. 4 indexed citations
11.
Stone, Merlin, et al.. (2004). How the automotive insurance claims experience affects customer retention. Journal of Financial Services Marketing. 9(2). 160–171. 11 indexed citations
12.
Stone, Merlin, et al.. (2004). Business Solutions on Demand: Transform the Business to Deliver Real Customer Value. Bulletin of Miscellaneous Information (Royal Gardens Kew). 7 indexed citations
13.
Stone, Merlin, et al.. (2004). Managing CRM implementation with consultants—CRM or change management?. Journal of Change Management. 4(4). 351–370. 18 indexed citations
14.
Stone, Merlin. (2003). Scoring Points: How Tesco is Winning Customer Loyalty. Journal of Database Marketing & Customer Strategy Management. 11(2). 185–187. 25 indexed citations
15.
Stone, Merlin. (2003). E–Business and managing customers. OR Insight. 16(3). 11–22. 1 indexed citations
16.
Hughes, Tim & Merlin Stone. (2002). The implications of e-commerce for strategy. UWE Research Repository (UWE Bristol). 1 indexed citations
17.
Taylor, David, et al.. (2002). The future of the UK life and pensions industry. Pensions An International Journal. 7(4). 351–365. 1 indexed citations
18.
Stone, Merlin, Neil Woodcock, & Liz Machtynger. (2000). Customer relationship marketing : get to know your customers and win their loyalty. University of Maribor digital library (University of Maribor). 34 indexed citations
19.
Stone, Merlin & Neil Woodcock. (1997). Winning new customers in finacial services : using relationship marketing and information technology in consumer financial services. Pitman eBooks. 5 indexed citations
20.
Stone, Merlin, et al.. (1988). Competitive superiority through data base marketing. Long Range Planning. 21(5). 24–40. 10 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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Breakdown of academic impact, for papers by M. Sadiq Sohail Breakdown of academic impact, for papers by Panagiotis Trivellas Breakdown of academic impact, for papers by HsiuJu Rebecca Yen Breakdown of academic impact, for papers by Lynette Ryals Breakdown of academic impact, for papers by Gerrit van Bruggen Breakdown of academic impact, for papers by Peter J. Sher Breakdown of academic impact, for papers by Carol C. Bienstock Breakdown of academic impact, for papers by G.S. Sureshchandar Breakdown of academic impact, for papers by Ja‐Shen Chen Breakdown of academic impact, for papers by Dennis Herhausen
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