Bryan Foss

446 total citations
21 papers, 274 citations indexed

About

Bryan Foss is a scholar working on Management Information Systems, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Bryan Foss has authored 21 papers receiving a total of 274 indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Management Information Systems, 6 papers in Organizational Behavior and Human Resource Management and 5 papers in Marketing. Recurrent topics in Bryan Foss's work include Customer Service Quality and Loyalty (6 papers), Big Data and Business Intelligence (3 papers) and Migration, Ethnicity, and Economy (2 papers). Bryan Foss is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Big Data and Business Intelligence (3 papers) and Migration, Ethnicity, and Economy (2 papers). Bryan Foss collaborates with scholars based in United Kingdom, United States and Ireland. Bryan Foss's co-authors include Merlin Stone, Yüksel Ekinci, Tim Hughes, Paul Johnson, Spinder Dhaliwal, Liz Machtynger, Beth Rogers, Neil Woodcock, Paul McDaid and Eleni Aravopoulou and has published in prestigious journals such as Long Range Planning, International Journal of Bank Marketing and Journal of Business-to-Business Marketing.

In The Last Decade

Bryan Foss

20 papers receiving 213 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Bryan Foss United Kingdom	9	166	111	83	67	67	21	274
Seoil Chaiy United States	5	180 1.1×	99 0.9×	92 1.1×	47 0.7×	107 1.6×	8	300
Harry Maddern United Kingdom	4	135 0.8×	92 0.8×	82 1.0×	164 2.4×	39 0.6×	5	323
Frank Tian Xie United States	7	191 1.2×	186 1.7×	93 1.1×	37 0.6×	61 0.9×	9	339
Biljana Angelova North Macedonia	3	150 0.9×	103 0.9×	43 0.5×	24 0.4×	44 0.7×	10	246
Thilo Andreas Müller Germany	2	255 1.5×	115 1.0×	169 2.0×	140 2.1×	51 0.8×	4	370
Pranav Jindal United States	8	63 0.4×	174 1.6×	76 0.9×	25 0.4×	27 0.4×	19	276
Philip Evans	2	43 0.3×	67 0.6×	109 1.3×	33 0.5×	54 0.8×	2	217
Ralph G. Kauffman United States	11	68 0.4×	78 0.7×	171 2.1×	109 1.6×	24 0.4×	16	295
Brett W. Josephson United States	6	91 0.5×	113 1.0×	177 2.1×	30 0.4×	17 0.3×	10	312
Kamilia Bahia Canada	3	336 2.0×	232 2.1×	75 0.9×	21 0.3×	143 2.1×	7	380

Countries citing papers authored by Bryan Foss

Since Specialization

Citations

This map shows the geographic impact of Bryan Foss's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Bryan Foss with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Bryan Foss more than expected).

Fields of papers citing papers by Bryan Foss

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Bryan Foss. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Bryan Foss. The network helps show where Bryan Foss may publish in the future.

Co-authorship network of co-authors of Bryan Foss

This figure shows the co-authorship network connecting the top 25 collaborators of Bryan Foss. A scholar is included among the top collaborators of Bryan Foss based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Bryan Foss. Bryan Foss is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Stone, Merlin, et al.. (2021). Reciprocating Business Model Innovation – How Client and Supplier Models Interact. Journal of Business-to-Business Marketing. 28(2). 187–202.

Stone, Merlin, et al.. (2020). The evolution of business models of information and communication technology suppliers. The Bottom Line Managing Library Finances. 34(1). 1–19. 5 indexed citations

Foss, Bryan, et al.. (2015). What should UK and US marketers do to prepare for the biggest threat to business continuity for a decade?. Journal of Direct Data and Digital Marketing Practice. 17(2). 86–92. 2 indexed citations

Foss, Bryan, Merlin Stone, & Yüksel Ekinci. (2008). What makes for CRM system success — Or failure?. Journal of Database Marketing & Customer Strategy Management. 15(2). 68–78. 88 indexed citations

Rogers, Beth, Merlin Stone, & Bryan Foss. (2008). Integrating the value of salespeople and systems: Adapting the benefits dependency network. Journal of Database Marketing & Customer Strategy Management. 15(4). 221–232. 8 indexed citations

Hughes, Tim, et al.. (2007). Degrees of separation: technological interactivity and account management. International Journal of Bank Marketing. 25(5). 315–335. 10 indexed citations

Hughes, Tim, et al.. (2005). Key account management in financial services. UWE Research Repository (UWE Bristol). 4 indexed citations

Foss, Bryan, et al.. (2005). Privacy, risk and good and bad consumers. Journal of Database Marketing & Customer Strategy Management. 13(1). 10–23. 3 indexed citations

Stone, Merlin, et al.. (2004). Consumer insight : how to use data and market research to get closer to your customer. Kogan Page eBooks. 4 indexed citations

10.

Stone, Merlin, et al.. (2004). Ethnic banking in the USA. Journal of Financial Services Marketing. 8(4). 388–400. 16 indexed citations

11.

Hughes, Tim, et al.. (2004). Key account management in financial services: An outline research agenda. Journal of Financial Services Marketing. 9(2). 184–193. 8 indexed citations

12.

Stone, Merlin, et al.. (2003). Customer data management in practice: An insurance case study. Journal of Database Marketing & Customer Strategy Management. 10(4). 327–341. 17 indexed citations

13.

Dhaliwal, Spinder, et al.. (2003). Does ethnic focus change how banks should implement customer relationship management?. Journal of Financial Services Marketing. 8(1). 49–62. 16 indexed citations

14.

Foss, Bryan, et al.. (2002). Achieving ROI from e-business systems in financial services. Journal of financial transformation. 6. 93–105. 3 indexed citations

15.

Foss, Bryan & Merlin Stone. (2002). CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work. Medical Entomology and Zoology. 25 indexed citations

16.

Foss, Bryan, et al.. (2002). Managing the quality and completeness of customer data. Journal of Database Marketing & Customer Strategy Management. 10(2). 139–158. 18 indexed citations

17.

Foss, Bryan & Merlin Stone. (2001). Business to business: Lessons on segmentation and other issues from financial services markets. Journal of Financial Services Marketing. 5(4). 308–313. 5 indexed citations

18.

Foss, Bryan & Merlin Stone. (2001). Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers. Medical Entomology and Zoology. 25 indexed citations

19.

Stone, Merlin, Bryan Foss, & Liz Machtynger. (1997). The UK consumer direct insurance industry: a role model for relationship management? with feeling. Long Range Planning. 30(3). 319–363. 2 indexed citations

20.

Stone, Merlin, Bryan Foss, & Liz Machtynger. (1997). The UK consumer direct insurance industry: a role model for relationship management?. Long Range Planning. 30(3). 353–363. 6 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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