Karina Hoffmann
- Organizational Behavior and Human Resource Management top 0.2%
- Marketing top 0.5%
- Sociology and Political Science top 1%
- Information Systems and Management top 0.5%
- Management Information Systems top 2%
- Co-authors
- Scott W. KelleyMark A. DavisThomas N. IngramJohn BatesonL. W. TurleyBeth G. ChungVince HoweLukas P. Forbes
- Topics
- Customer Service Quality and Loyalty (26 papers)Management and Marketing Education (7 papers)Consumer Retail Behavior Studies (7 papers)
- Cited by
- Organizational Behavior and Human Resource ManagementMarketingInformation Systems and Management
- Partner nations
- United StatesAustraliaCanada
In The Last Decade
Karina Hoffmann
52 papers receiving 2.8k citations
Hit Papers
Peers
Comparison fields: 5 of 114
- Organizational Behavior and Human Resource Management 2.4k
- Marketing 1.6k
- Sociology and Political Science 1.1k
- Information Systems and Management 719
- Management Information Systems 407
Countries citing papers authored by Karina Hoffmann
This map shows the geographic impact of Karina Hoffmann's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Karina Hoffmann with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Karina Hoffmann more than expected).
Fields of papers citing papers by Karina Hoffmann
This network shows the impact of papers produced by Karina Hoffmann. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Karina Hoffmann. The network helps show where Karina Hoffmann may publish in the future.
Co-authorship network of co-authors of Karina Hoffmann
This figure shows the co-authorship network connecting the top 25 collaborators of Karina Hoffmann. A scholar is included among the top collaborators of Karina Hoffmann based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Karina Hoffmann. Karina Hoffmann is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 7 | |
| 2 | 30 | |
| 3 | 19 | |
| 4 | 10 | |
| 5 | 15 | |
| 6 | Princípios de marketing de serviços: conceitos, estratégias, casos | 1 |
| 7 | 33 | |
| 8 | 1 | |
| 9 | 1 | |
| 10 | 74 | |
| 11 | Essentials of Services Marketing | 156 |
| 12 | 4 | |
| 13 | 183 | |
| 14 | Creating customer-oriented employees: the case in home health care. | 95 |
| 15 | 8 | |
| 16 | 3 | |
| 17 | 26 | |
| 18 | 12 | |
| 19 | 3 | |
| 20 | 3 |
About Karina Hoffmann
Karina Hoffmann is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 52 papers that have together received 3.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (26 papers), Management and Marketing Education (7 papers) and Consumer Retail Behavior Studies (7 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (2.4k citations), Marketing (1.6k citations) and Information Systems and Management (719 citations). Karina Hoffmann has collaborated with scholars based in United States, Australia and Canada. Frequent co-authors include Scott W. Kelley, Mark A. Davis, Thomas N. Ingram, John Bateson, L. W. Turley, Beth G. Chung, Vince Howe, Lukas P. Forbes, Lauren K. Wright and Susan M. Keaveney. Their work appears in journals such as Communications of the ACM, Journal of Business Research and Journal of Business Ethics.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.