Doreén Pick

871 total citations
18 papers, 544 citations indexed

About

Doreén Pick is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Doreén Pick has authored 18 papers receiving a total of 544 indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Marketing, 10 papers in Organizational Behavior and Human Resource Management and 7 papers in Sociology and Political Science. Recurrent topics in Doreén Pick's work include Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Digital Marketing and Social Media (4 papers). Doreén Pick is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (7 papers) and Digital Marketing and Social Media (4 papers). Doreén Pick collaborates with scholars based in Germany, Spain and United States. Doreén Pick's co-authors include Martin Eisend, Vikas Mittal, Katherine N. Lemon, Jenny van Doorn, Peter C. Verhoef, Sascha Alavi, Johannes Habel, Manfred Krafft, Jacquelyn S. Thomas and Sebastian Tillmanns and has published in prestigious journals such as Energy Policy, Journal of the Academy of Marketing Science and Journal of Retailing and Consumer Services.

In The Last Decade

Doreén Pick

16 papers receiving 511 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Doreén Pick Germany	9	336	277	246	121	80	18	544
Yi-Ching Hsieh Taiwan	7	411 1.2×	350 1.3×	265 1.1×	136 1.1×	66 0.8×	7	618
Cindy Yunhsin Chou Taiwan	16	348 1.0×	257 0.9×	185 0.8×	111 0.9×	59 0.7×	25	575
Sascha Steinmann Germany	10	327 1.0×	195 0.7×	145 0.6×	119 1.0×	60 0.8×	26	488
Ina Garnefeld Germany	11	340 1.0×	411 1.5×	276 1.1×	121 1.0×	61 0.8×	18	593
Hung‐Chang Chiu Taiwan	7	378 1.1×	299 1.1×	201 0.8×	108 0.9×	46 0.6×	7	535
Andrew E. Wilson United States	7	291 0.9×	301 1.1×	126 0.5×	153 1.3×	47 0.6×	9	507
Houcine Akrout France	9	170 0.5×	208 0.8×	158 0.6×	101 0.8×	121 1.5×	22	429
Junyean Moon South Korea	7	277 0.8×	187 0.7×	145 0.6×	93 0.8×	85 1.1×	15	446
Ioannis Assiouras France	11	334 1.0×	337 1.2×	214 0.9×	57 0.5×	64 0.8×	21	545

Countries citing papers authored by Doreén Pick

Since Specialization

Citations

This map shows the geographic impact of Doreén Pick's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Doreén Pick with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Doreén Pick more than expected).

Fields of papers citing papers by Doreén Pick

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Doreén Pick. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Doreén Pick. The network helps show where Doreén Pick may publish in the future.

Co-authorship network of co-authors of Doreén Pick

This figure shows the co-authorship network connecting the top 25 collaborators of Doreén Pick. A scholar is included among the top collaborators of Doreén Pick based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Doreén Pick. Doreén Pick is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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18 of 18 papers shown

Martínez‐Ruiz, María Pilar, et al.. (2025). The Evolution of the Experience Economy in 25 Years: Conceptual Shifts, Emerging Themes, and Future Directions (1998–2023). International Journal of Consumer Studies. 49(6).

Martínez‐Ruiz, María Pilar, Pablo Ruiz‐Palomino, Alicia Izquierdo‐Yusta, & Doreén Pick. (2023). The influence of food values on satisfaction and loyalty: Evidence obtained across restaurant types. International Journal of Gastronomy and Food Science. 33. 100770–100770. 8 indexed citations

Pick, Doreén, et al.. (2023). Corporate Responsibility for Digital Innovation: A systematic Review of the Literature. 18(1). 469–477. 3 indexed citations

Pick, Doreén, et al.. (2018). To share or not to share? Explaining willingness to share in the context of social distance. Journal of Consumer Behaviour. 17(4). 366–378. 23 indexed citations

Haase, Michaela, Ingrid Becker, & Doreén Pick. (2017). Alternative Economies as Marketing Systems? The Role of Value Creation and the Criticism of Economic Growth. Journal of Macromarketing. 38(1). 57–72. 24 indexed citations

Habel, Johannes, Sascha Alavi, & Doreén Pick. (2017). When serving customers includes correcting them: Understanding the ambivalent effects of enforcing service rules. International Journal of Research in Marketing. 34(4). 919–941. 47 indexed citations

Hüttl‐Maack, Verena, Doreén Pick, & Heribert Gierl. (2017). Handle with care! How majority cues can reduce the negative effects of warnings of foreseeable product failures. Review of Managerial Science. 13(4). 689–723. 5 indexed citations

Pick, Doreén. (2016). Churn Management. WiSt - Wirtschaftswissenschaftliches Studium. 45(2). 60–64.

Pick, Doreén & Martin Eisend. (2016). Customer Responses to Switching Costs: A Meta-Analytic Investigation of the Moderating Influence of Culture. Journal of International Marketing. 24(4). 39–60. 40 indexed citations

10.

Haase, Michaela & Doreén Pick. (2016). Teilen, Sharing 1 und Sharing 2: Die Sharing Economy im Licht theoretischer Zugänge. Vierteljahrshefte zur Wirtschaftsforschung. 85(2). 13–33. 2 indexed citations

11.

Pick, Doreén, Jacquelyn S. Thomas, Sebastian Tillmanns, & Manfred Krafft. (2015). Customer win-back: the role of attributions and perceptions in customers’ willingness to return. Journal of the Academy of Marketing Science. 44(2). 218–240. 47 indexed citations

12.

Pick, Doreén & Stephan Zielke. (2015). How electricity providers communicate price increases – A qualitative analysis of notification letters. Energy Policy. 86. 303–314. 3 indexed citations

13.

Pick, Doreén & Michaela Haase. (2015). Gründe der Mitwirkung in der kommerziellen Sharing Economy. Marketing Review St Gallen. 32(4). 7–15. 2 indexed citations

14.

Pick, Doreén. (2014). “Switching is easy”—Service firm communications to encourage customer switching. Journal of Retailing and Consumer Services. 21(4). 502–509. 13 indexed citations

15.

Pick, Doreén & Martin Eisend. (2013). Buyers’ perceived switching costs and switching: a meta-analytic assessment of their antecedents. Journal of the Academy of Marketing Science. 42(2). 186–204. 136 indexed citations

16.

Pick, Doreén. (2010). Never Say Never—Status Quo and Research Agenda for Relationship Termination in B2B Markets. 4(2). 91–108. 16 indexed citations

17.

Doorn, Jenny van, et al.. (2010). Customer Engagement Behavior: Theoretical Foundations and Research Directions. Journal of Service Research. 13(3). 253–266. 173 indexed citations

18.

Pick, Doreén, et al.. (2009). Rückgewinnungs-Pricing im Telekommunikationssektor. Marketing Review St Gallen. 26(5). 55–60. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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