Andrew S. Gallan
- Marketing top 0.5%
- Organizational Behavior and Human Resource Management top 1%
- Sociology and Political Science top 2%
- General Health Professions top 5%
- Business and International Management top 1%
- Co-authors
- Janet R. McColl‐KennedyChiara OrsingherLilliemay CheungRaymond P. FiskStephen BrownJerome D. WilliamsLaurel AndersonRuth N. Bolton
- Topics
- Service and Product Innovation (16 papers)Customer Service Quality and Loyalty (9 papers)Patient Satisfaction in Healthcare (7 papers)
- Cited by
- MarketingBusiness and International ManagementOrganizational Behavior and Human Resource Management
- Journals
- SHILAP Revista de lepidopterologíaJournal of Business ResearchSocial Science & Medicine
- Partner nations
- United StatesAustraliaUnited Kingdom
In The Last Decade
Andrew S. Gallan
29 papers receiving 2.2k citations
Hit Papers
Peers
Comparison fields: 5 of 129
- Marketing 1.3k
- Organizational Behavior and Human Resource Management 848
- Sociology and Political Science 614
- General Health Professions 430
- Business and International Management 216
Countries citing papers authored by Andrew S. Gallan
This map shows the geographic impact of Andrew S. Gallan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Andrew S. Gallan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Andrew S. Gallan more than expected).
Fields of papers citing papers by Andrew S. Gallan
This network shows the impact of papers produced by Andrew S. Gallan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Andrew S. Gallan. The network helps show where Andrew S. Gallan may publish in the future.
Co-authorship network of co-authors of Andrew S. Gallan
This figure shows the co-authorship network connecting the top 25 collaborators of Andrew S. Gallan. A scholar is included among the top collaborators of Andrew S. Gallan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Andrew S. Gallan. Andrew S. Gallan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 0 | |
| 2 | 8 | |
| 3 | 1 | |
| 4 | 7 | |
| 5 | 9 | |
| 6 | 7 | |
| 7 | 53 | |
| 8 | 25 | |
| 9 | 4 | |
| 10 | 37 | |
| 11 | Customer experience challenges: bringing together digital, physical and social realmsbreakdown → | 497 |
| 12 | 82 | |
| 13 | 1 | |
| 14 | 112 | |
| 15 | 28 | |
| 16 | 6 | |
| 17 | Evaluation and measurement of patient experience | 116 |
| 18 | Customer Positivity and Participation in Services: An Empirical Test in a Health Care Context | 1 |
| 19 | 229 | |
| 20 | Conceptualisation and Aspirations of Transformative Service Research | 130 |
About Andrew S. Gallan
Andrew S. Gallan is a scholar working on Business and International Management, Marketing and Organizational Behavior and Human Resource Management, having authored 30 papers that have together received 2.3k indexed citations. Recurring topics across this work include Service and Product Innovation (16 papers), Customer Service Quality and Loyalty (9 papers) and Patient Satisfaction in Healthcare (7 papers). The work is most often cited by research in Marketing (1.3k citations), Business and International Management (216 citations) and Organizational Behavior and Human Resource Management (848 citations). Andrew S. Gallan has collaborated with scholars based in United States, Australia and United Kingdom. Frequent co-authors include Janet R. McColl‐Kennedy, Chiara Orsingher, Lilliemay Cheung, Raymond P. Fisk, Stephen Brown, Jerome D. Williams, Laurel Anderson, Ruth N. Bolton, Mark S. Rosenbaum and Amy L. Ostrom. Their work appears in journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Social Science & Medicine.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.