Dahlia El‐Manstrly

1.1k citations
27 papers · 829 indexed · h-index 15
Topics
Customer Service Quality and Loyalty (18 papers)Digital Marketing and Social Media (9 papers)Consumer Behavior in Brand Consumption and Identification (9 papers)

In The Last Decade

Dahlia El‐Manstrly

23 papers receiving 789 citations

Peers

Dahlia El‐Manstrly
Comparison fields: 5 of 82
  • Marketing 467
  • Sociology and Political Science 407
  • Organizational Behavior and Human Resource Management 275
  • Information Systems and Management 146
  • Strategy and Management 106
Replace Min‐Young Lee with:
Min‐Young Lee United States
Muddasar Ghani Khwaja Pakistan
Aristeidis Theotokis Greece
Subhash Jha United States
Ebru Tümer Kabadayı Türkiye
Pramod Iyer United States
Yupal Shukla India
Juhyun Kang South Korea
Thomas Foscht Austria
Robin Pentecost Australia
Dahlia El‐Manstrly relative to Min‐Young Lee United States Min‐Young Lee's profile →
Citations per field
00.5×4.9×
Min‐Young Lee · 1×
Citations per year

Countries citing papers authored by Dahlia El‐Manstrly

Since Specialization
Citations

This map shows the geographic impact of Dahlia El‐Manstrly's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Dahlia El‐Manstrly with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Dahlia El‐Manstrly more than expected).

Fields of papers citing papers by Dahlia El‐Manstrly

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Dahlia El‐Manstrly. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Dahlia El‐Manstrly. The network helps show where Dahlia El‐Manstrly may publish in the future.

Co-authorship network of co-authors of Dahlia El‐Manstrly

This figure shows the co-authorship network connecting the top 25 collaborators of Dahlia El‐Manstrly. A scholar is included among the top collaborators of Dahlia El‐Manstrly based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Dahlia El‐Manstrly. Dahlia El‐Manstrly is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 0
2 0
3 27
4 55
5 20
6 38
7 11
8 37
9 31
10 23
11 28
12 12
13 70
14 14
15 40
16 8
17 0
18 29
19
A Literature Review of the Conceptualisation of Service Loyalty: Do we really know what Service Loyalty is?
0
20
An Empirical Investigation of the Moderator Effect of Switching Costs on the Relationships Between Satisfaction, Trust and Loyalty in the UK Retail Banking Industry
1

About Dahlia El‐Manstrly

Dahlia El‐Manstrly is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Information Systems and Management, having authored 27 papers that have together received 829 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (18 papers), Digital Marketing and Social Media (9 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). The work is most often cited by research in Marketing (467 citations), Organizational Behavior and Human Resource Management (275 citations) and Information Systems and Management (146 citations). Dahlia El‐Manstrly has collaborated with scholars based in United Kingdom, United States and Netherlands. Frequent co-authors include Faizan Ali, Stephanie Hui‐Wen Chuah, Ming‐Lang Tseng, T. Ramayah, Tina Harrison, Tarik Doğru, Jay Kandampully, Nathaniel D. Line, Teidorlang Lyngdoh and Nathan Line. Their work appears in journals such as Journal of Cleaner Production, Journal of Business Research and Tourism Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Rankless by CCL
2026