Thomas L. Powers

2.8k total citations
97 papers, 2.0k citations indexed

About

Thomas L. Powers is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management. According to data from OpenAlex, Thomas L. Powers has authored 97 papers receiving a total of 2.0k indexed citations (citations by other indexed papers that have themselves been cited), including 38 papers in Organizational Behavior and Human Resource Management, 36 papers in Marketing and 22 papers in Strategy and Management. Recurrent topics in Thomas L. Powers's work include Customer Service Quality and Loyalty (32 papers), Consumer Retail Behavior Studies (13 papers) and Consumer Behavior in Brand Consumption and Identification (12 papers). Thomas L. Powers is often cited by papers focused on Customer Service Quality and Loyalty (32 papers), Consumer Retail Behavior Studies (13 papers) and Consumer Behavior in Brand Consumption and Identification (12 papers). Thomas L. Powers collaborates with scholars based in United States, Australia and Paraguay. Thomas L. Powers's co-authors include Eric P. Jack, Dawn Valentine, Lauren R. Skinner, John E. Swan, Scott W. Hansen, Nir Menachemi, Robert G. Brooks, Thomas E. DeCarlo, William F. Hahn and Warren S. Martin and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Industrial Marketing Management.

In The Last Decade

Thomas L. Powers

95 papers receiving 1.8k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Thomas L. Powers United States 24 702 636 531 452 251 97 2.0k
Mosad Zineldin Sweden 24 610 0.9× 1.2k 1.9× 728 1.4× 394 0.9× 386 1.5× 66 2.1k
Grant T. Savage United States 23 300 0.4× 582 0.9× 844 1.6× 468 1.0× 167 0.7× 80 2.5k
Mary Beth Pinto United States 22 446 0.6× 388 0.6× 429 0.8× 485 1.1× 161 0.6× 54 2.2k
Leigh Sparks United Kingdom 35 1.5k 2.1× 824 1.3× 1.1k 2.1× 679 1.5× 360 1.4× 160 4.0k
Joy M. Field United States 19 582 0.8× 555 0.9× 414 0.8× 297 0.7× 366 1.5× 41 1.5k
Susan Meyer Goldstein United States 18 658 0.9× 724 1.1× 889 1.7× 283 0.6× 884 3.5× 23 2.6k
Subhash C. Lonial United States 20 421 0.6× 503 0.8× 559 1.1× 278 0.6× 195 0.8× 35 1.5k
V. Kumar United States 4 825 1.2× 678 1.1× 461 0.9× 595 1.3× 158 0.6× 8 2.2k
Francis Chuah Malaysia 14 482 0.7× 429 0.7× 337 0.6× 601 1.3× 135 0.5× 31 2.2k
Angela Hausman United States 16 1.2k 1.7× 755 1.2× 331 0.6× 892 2.0× 202 0.8× 36 2.4k

Countries citing papers authored by Thomas L. Powers

Since Specialization
Citations

This map shows the geographic impact of Thomas L. Powers's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Thomas L. Powers with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Thomas L. Powers more than expected).

Fields of papers citing papers by Thomas L. Powers

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Thomas L. Powers. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Thomas L. Powers. The network helps show where Thomas L. Powers may publish in the future.

Co-authorship network of co-authors of Thomas L. Powers

This figure shows the co-authorship network connecting the top 25 collaborators of Thomas L. Powers. A scholar is included among the top collaborators of Thomas L. Powers based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Thomas L. Powers. Thomas L. Powers is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Weech‐Maldonado, Robert, et al.. (2020). The context, strategy and performance of the American safety net primary care providers: a systematic review. Journal of Health Organization and Management. 22(3). 529–550. 7 indexed citations
2.
Powers, Thomas L., et al.. (2019). Is Store or Service Satisfaction More Important to Customer Loyalty?. Digital Commons - Trinity University (Trinity University). 29(1). 16. 2 indexed citations
3.
Powers, Thomas L., et al.. (2018). Price And Quality Value Influences On Retail Customer Satisfaction And Loyalty. Digital Commons - Trinity University (Trinity University). 31. 21–39. 3 indexed citations
4.
Powers, Thomas L., et al.. (2014). An assessment of needed sales management skills. Journal of Personal Selling and Sales Management. 34(3). 206–222. 22 indexed citations
5.
Jack, Eric P. & Thomas L. Powers. (2013). Shopping behaviour and satisfaction outcomes. Journal of Marketing Management. 29(13-14). 1609–1630. 13 indexed citations
6.
Powers, Thomas L., W. F. Koehler, & Warren S. Martin. (2013). Selling From 1900 to 1949: A Historical Perspective. Journal of Personal Selling and Sales Management. 8(3). 11–21. 3 indexed citations
7.
Swan, John E., et al.. (2013). Utilization of Sales Management Knowledge and Identification of Contributors: An Analysis of JPSSM 1980–1990. Journal of Personal Selling and Sales Management. 2 indexed citations
8.
Valentine, Dawn & Thomas L. Powers. (2013). Online Product Search and Purchase Behavior of Generation Y. DigitalCommons - Kennesaw State University (Kennesaw State University). 2(1). 6. 17 indexed citations
9.
Powers, Thomas L., et al.. (2013). Selling Before 1900: A Historical Perspective. Journal of Personal Selling and Sales Management. 7(3). 1–7. 8 indexed citations
10.
Hahn, William F. & Thomas L. Powers. (2010). Strategic Plan Quality, Implementation Capability, and Firm Performance. Academy of strategic management journal. 9(1). 63. 30 indexed citations
11.
Menachemi, Nir, Thomas L. Powers, & Robert G. Brooks. (2009). The role of information technology usage in physician practice satisfaction. Health Care Management Review. 34(4). 364–371. 25 indexed citations
12.
Powers, Thomas L. & Dawn Valentine. (2008). A Review of the Role of Satisfaction, Quality, and Value on Firm Performance. The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 21. 11 indexed citations
13.
Powers, Thomas L., et al.. (2006). A Resource-Based View of Partnership Strategies in Health Care Organizations. PubMed. 17(1). 45–65. 24 indexed citations
14.
Powers, Thomas L., et al.. (2004). The Influence of Time on Changes in Health Status and Patient Satisfaction. Health Care Management Review. 29(3). 240–248. 12 indexed citations
15.
Powers, Thomas L., et al.. (2004). Improving Health Outcomes Through Patient Empowerment. PubMed. 15(1). 45–59. 20 indexed citations
16.
Powers, Thomas L., et al.. (2002). Using Complaint Behavior to Improve Quality Through the Structure and Process of Service Delivery. The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 15. 13. 17 indexed citations
17.
Powers, Thomas L., et al.. (2001). What Happens to Patient Satisfaction and Behavioral Intentions Over Time?. Services Marketing Quarterly. 23(1). 27–37. 1 indexed citations
18.
Powers, Thomas L. & Ricardo Pereira Câmara Leal. (1994). Is the U.S. Innovative? A Crossnational Study of Patent Activity. Management International Review. 34(1). 67. 1 indexed citations
19.
Powers, Thomas L., et al.. (1992). Improving Customer Service in the Admission Process: A Survey of Public and Private Institutions.. ˜The œJournal of college admissions. 2 indexed citations
20.
Powers, Thomas L.. (1985). An examination of the effects of trade incentives on logistical performance in the grocery products industry. Michigan State University Libraries. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Mosad Zineldin Breakdown of academic impact, for papers by Grant T. Savage Breakdown of academic impact, for papers by Mary Beth Pinto Breakdown of academic impact, for papers by Leigh Sparks Breakdown of academic impact, for papers by Joy M. Field Breakdown of academic impact, for papers by Susan Meyer Goldstein Breakdown of academic impact, for papers by Subhash C. Lonial Breakdown of academic impact, for papers by V. Kumar Breakdown of academic impact, for papers by Francis Chuah Breakdown of academic impact, for papers by Angela Hausman
Rankless by CCL
2026