Alan Wilson

7.8k total citations · 2 hit papers
101 papers, 4.3k citations indexed

About

Alan Wilson is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Alan Wilson has authored 101 papers receiving a total of 4.3k indexed citations (citations by other indexed papers that have themselves been cited), including 37 papers in Marketing, 30 papers in Organizational Behavior and Human Resource Management and 24 papers in Sociology and Political Science. Recurrent topics in Alan Wilson's work include Customer Service Quality and Loyalty (30 papers), Digital Marketing and Social Media (19 papers) and Consumer Behavior in Brand Consumption and Identification (15 papers). Alan Wilson is often cited by papers focused on Customer Service Quality and Loyalty (30 papers), Digital Marketing and Social Media (19 papers) and Consumer Behavior in Brand Consumption and Identification (15 papers). Alan Wilson collaborates with scholars based in United Kingdom, Ghana and Spain. Alan Wilson's co-authors include Graeme McLean, Manto Gotsi, Khanyapuss Punjaisri, Heiner Evanschitzky, Kofi Osei-Frimpong, Khalid Al‐Nabhani, John M.T. Balmer, Kwabena Frimpong, Fred Lemke and Hilary Catherine Murphy and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Business Research and Journal of Business Ethics.

In The Last Decade

Alan Wilson

94 papers receiving 3.9k citations

Hit Papers

Corporate reputation: seeking a definition 2001 2026 2009 2017 2001 2019 100 200 300 400 500

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Alan Wilson United Kingdom 32 2.0k 1.8k 1.4k 1.4k 779 101 4.3k
Russell Abratt South Africa 39 2.8k 1.4× 1.9k 1.1× 1.8k 1.3× 1.6k 1.1× 679 0.9× 123 4.9k
Simon J. Bell Australia 31 2.0k 1.0× 2.4k 1.3× 1.6k 1.1× 1.4k 1.0× 680 0.9× 52 4.8k
Héléna Alves Portugal 36 1.5k 0.7× 1.2k 0.7× 1.4k 1.0× 1.2k 0.9× 344 0.4× 164 4.6k
Heiner Evanschitzky United Kingdom 37 2.9k 1.5× 2.9k 1.6× 1.2k 0.8× 1.9k 1.3× 948 1.2× 90 5.3k
Sally Dibb United Kingdom 38 2.4k 1.2× 1.4k 0.8× 928 0.6× 1.7k 1.2× 503 0.6× 138 4.9k
Allard C.R. van Riel Netherlands 35 2.5k 1.3× 2.3k 1.3× 820 0.6× 2.0k 1.4× 1.7k 2.2× 79 5.1k
Hugh Wilson United Kingdom 28 2.4k 1.2× 1.9k 1.1× 1.2k 0.8× 1.8k 1.3× 1.0k 1.3× 68 4.7k
Pantea Foroudi United Kingdom 40 2.4k 1.2× 1.4k 0.8× 1.3k 0.9× 2.4k 1.7× 582 0.7× 178 5.2k
Hongwei He United Kingdom 29 2.1k 1.1× 1.8k 1.0× 1.9k 1.3× 1.3k 0.9× 453 0.6× 61 4.6k
Manfred Krafft Germany 25 2.5k 1.3× 2.2k 1.2× 1.0k 0.7× 1.9k 1.3× 922 1.2× 73 4.6k

Countries citing papers authored by Alan Wilson

Since Specialization
Citations

This map shows the geographic impact of Alan Wilson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Alan Wilson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Alan Wilson more than expected).

Fields of papers citing papers by Alan Wilson

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Alan Wilson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Alan Wilson. The network helps show where Alan Wilson may publish in the future.

Co-authorship network of co-authors of Alan Wilson

This figure shows the co-authorship network connecting the top 25 collaborators of Alan Wilson. A scholar is included among the top collaborators of Alan Wilson based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Alan Wilson. Alan Wilson is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
2.
Guo, Weisi, et al.. (2023). Exploring Potential Causal Models for Climate-Society-Conflict Interaction. CERES (Cranfield University). 69–76.
3.
Pérez‐Cornejo, Clara, Esther de Quevedo Puente, & Alan Wilson. (2021). In search of the roots of corporate reputation management: Being a consistent corporate social performer. Business Ethics the Environment & Responsibility. 31(1). 4–16. 12 indexed citations
4.
Azzopardi, Leif, et al.. (2019). VES Team at TREC Conversational Assistance Track (CAsT) 2019.. Text REtrieval Conference. 1 indexed citations
5.
Wilson, Alan, et al.. (2016). The democratisation of expertise. Strathprints: The University of Strathclyde institutional repository (University of Strathclyde).
6.
Wilson, Alan & Kwabena Frimpong. (2012). Measuring service orientation of service delivery employees. Journal of Clinical and Translational Hepatology. 9(3). 409–418. 5 indexed citations
7.
Wilson, Alan, Valarie A. Zeithaml, & Mary Jo Bitner. (2012). Services Marketing : Integrating Customer Focus Across The Firm european edition Ed. 2. 56 indexed citations
8.
Radomir, Lăcrămioara, et al.. (2011). IMPROVING BANK QUALITY DIMENSIONS TO INCREASE CUSTOMER SATISFACTION. SHILAP Revista de lepidopterología. 8 indexed citations
9.
Wilson, Alan. (2010). Throwing sheep in the boardroom: how online social networking will transform your life, work and world. International Journal of Market Research. 52(3). 406–408. 4 indexed citations
10.
Wilson, Alan. (2009). Marketing research: critical perspectives on business and management. International Journal of Market Research. 51(6). 843–843. 1 indexed citations
11.
Punjaisri, Khanyapuss, Heiner Evanschitzky, & Alan Wilson. (2009). Internal branding: an enabler of employees' brand‐supporting behaviours. Journal of service management. 20(2). 209–226. 201 indexed citations
12.
Wilson, Alan, et al.. (2008). Services marketing: 1st European edition. Strathprints: The University of Strathclyde institutional repository (University of Strathclyde). 7 indexed citations
13.
Wilson, Alan. (2006). Marketing research: an integrated approach 2nd edition. Strathprints: The University of Strathclyde institutional repository (University of Strathclyde). 12 indexed citations
14.
Wilson, Alan. (2002). Satisfaction criteria of short-break leisure travellers.. Strathprints: The University of Strathclyde institutional repository (University of Strathclyde). 4(4). 32–36. 2 indexed citations
15.
Wilson, Alan. (2001). Mystery shopping: Using deception to measure service performance. Psychology and Marketing. 18(7). 721–734. 67 indexed citations
16.
Wilson, Alan. (1998). The role of mystery shopping in the measurement of service performance. Managing Service Quality. 8(6). 414–420. 86 indexed citations
17.
Wilson, Alan, et al.. (1995). Navajo Place Names: An Observer's Guide. Medical Entomology and Zoology. 5 indexed citations
18.
Wilson, Alan. (1994). The role of corporate culture in the provision of customer service. Biologie Aujourd hui. 204(3). 243–50. 1 indexed citations
19.
Kempf, James & Alan Wilson. (1993). Supporting mobile, pen-based computing with X: mobile information for hi-tech nomads. 203–211. 2 indexed citations
20.
Wilson, Alan. (1992). The changing nature of the marketing function within retail banks and building societies. Strathprints: The University of Strathclyde institutional repository (University of Strathclyde). 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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