Arvind Malhotra
Impact in
- Information Systems and Management top 0.02%
- Technology Adoption and User Behaviour
-
- Customer Service Quality and Loyalty
Papers in
-
- Knowledge Management and Sharing 30
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- Open Source Software Innovations 19
- Mobile Crowdsensing and Crowdsourcing 6
- Co-authors
- Valarie A. Zeithaml (5 shared papers)A. Parasuraman (3 shared papers)Albert H. Segars (2 shared papers)Ann Majchrzak (38 shared papers)Omar A. El Sawy (7 shared papers)Sanjay Gosain (7 shared papers)Marshall Van Alstyne (1 shared paper)Benson Rosen (2 shared papers)
- Journals
- Journal of the Association for Information Systems (7 papers)MIS Quarterly (5 papers)Communications of the ACM (4 papers)Journal of Knowledge Management (4 papers)Information Systems Research (4 papers)
- Partner nations
- United StatesDenmarkSpain
In The Last Decade
Arvind Malhotra
71 papers receiving 13.0k citations
Arvind Malhotra's Hit Papers
Peers
Comparison fields: 5 of 136
- Information Systems and Management 4.8k
- Organizational Behavior and Human Resource Management 4.7k
- Marketing 3.7k
- Communication 2.8k
- Strategy and Management 3.9k
Countries citing papers authored by Arvind Malhotra
This map shows the geographic impact of Arvind Malhotra's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Arvind Malhotra with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Arvind Malhotra more than expected).
Fields of papers citing papers by Arvind Malhotra
This network shows the impact of papers produced by Arvind Malhotra. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Arvind Malhotra. The network helps show where Arvind Malhotra may publish in the future.
Co-authors
The 25 scholars most cited alongside Arvind Malhotra, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 77 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Knowledge Management: An Organizational Capabilities Perspective Hit paper breakdown → | 2001 | 4314 |
| 2 | E-S-QUAL Hit paper breakdown → | 2004 | 2775 |
| 3 | Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge Hit paper breakdown → | 2002 | 1888 |
| 4 | A conceptual framework for understanding e-service quality : implications for future research and managerial practice Hit paper breakdown → | 2000 | 590 |
| 5 | 2004 | 342 | |
| 6 | Towards an information systems perspective and research agenda on crowdsourcing for innovation Hit paper breakdown → | 2013 | 323 |
| 7 | 2007 | 305 | |
| 8 | 2010 | 297 | |
| 9 | 2001 | 277 | |
| 10 | 2005 | 264 | |
| 11 | Digital transformation as a springboard for product, process and business model innovation Hit paper breakdown → | 2021 | 254 |
| 12 | 2014 | 247 | |
| 13 | E-S-QUAL: A multiple-item scale for assessing electronic service quality Hit paper breakdown → | 2019 | 231 |
| 14 | 2007 | 189 | |
| 15 | 2013 | 179 | |
| 16 | 2000 | 165 | |
| 17 | IT-Intensive Value Innovation in the Electronic Economy: Insights From Marshall Industries1 Hit paper breakdown → | 1999 | 160 |
| 18 | 2004 | 154 | |
| 19 | 2010 | 112 | |
| 20 | 2001 | 109 |
About Arvind Malhotra
Arvind Malhotra is a scholar working on Communication, Computer Science Applications, Social Psychology, Sociology and Political Science and Strategy and Management, having authored 77 papers that have together received 14.6k indexed citations. Recurring topics across this work include Knowledge Management and Sharing (30 papers), Open Source Software Innovations (19 papers), Team Dynamics and Performance (16 papers), Innovation and Knowledge Management (8 papers), Technology Adoption and User Behaviour (8 papers), Digital Marketing and Social Media (8 papers), Collaboration in agile enterprises (7 papers) and Mobile Crowdsensing and Crowdsourcing (6 papers). The work is most often cited by research in Information Systems and Management (4.8k citations), Organizational Behavior and Human Resource Management (4.7k citations), Marketing (3.7k citations), Communication (2.8k citations) and Strategy and Management (3.9k citations). Arvind Malhotra has collaborated with scholars based in United States, Denmark and Spain. Frequent co-authors include Valarie A. Zeithaml, A. Parasuraman, Albert H. Segars, Ann Majchrzak, Omar A. El Sawy, Sanjay Gosain, Marshall Van Alstyne, Benson Rosen, Paul A. Pavlou and Youngki Park. Their work appears in journals such as Journal of the Association for Information Systems, MIS Quarterly, Communications of the ACM, Journal of Knowledge Management and Information Systems Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.