Valerie Good

612 total citations
19 papers, 417 citations indexed

About

Valerie Good is a scholar working on Strategy and Management, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Valerie Good has authored 19 papers receiving a total of 417 indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Strategy and Management, 9 papers in Organizational Behavior and Human Resource Management and 8 papers in Marketing. Recurrent topics in Valerie Good's work include Customer Service Quality and Loyalty (7 papers), Digital Marketing and Social Media (4 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). Valerie Good is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Digital Marketing and Social Media (4 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). Valerie Good collaborates with scholars based in United States, Netherlands and Taiwan. Valerie Good's co-authors include Douglas E. Hughes, Abhi Bhattacharya, John Peloza, Ahmet H. Kirca, Sean McGrath, Ellen Bolman Pullins, Roger J. Calantone, Maria Rouziou, Stephanie M. Mangus and Avinash Malshe and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Journal of the Academy of Marketing Science.

In The Last Decade

Valerie Good

18 papers receiving 402 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Valerie Good United States 9 195 167 166 86 59 19 417
Yanghong Hu China 8 128 0.7× 157 0.9× 126 0.8× 79 0.9× 31 0.5× 15 404
Vida Škudienė Lithuania 10 164 0.8× 176 1.1× 100 0.6× 65 0.8× 37 0.6× 24 373
Kabiru Maitama Kura Nigeria 11 91 0.5× 194 1.2× 123 0.7× 64 0.7× 46 0.8× 47 428
Yongqiang Gao China 10 150 0.8× 219 1.3× 112 0.7× 80 0.9× 77 1.3× 19 426
Anam Iqbal Pakistan 8 123 0.6× 195 1.2× 108 0.7× 70 0.8× 33 0.6× 12 407
Rosalía Díaz-Carrión Spain 9 169 0.9× 190 1.1× 156 0.9× 59 0.7× 19 0.3× 13 411
Marwa Tourky United Kingdom 11 164 0.8× 145 0.9× 129 0.8× 137 1.6× 36 0.6× 21 398
Volkan Yeniaras Türkiye 13 175 0.9× 187 1.1× 131 0.8× 122 1.4× 33 0.6× 28 489
Richard A. Heiens United States 10 168 0.9× 115 0.7× 109 0.7× 79 0.9× 34 0.6× 44 436
Esra Alnıaçık Türkiye 9 216 1.1× 306 1.8× 124 0.7× 75 0.9× 45 0.8× 19 545

Countries citing papers authored by Valerie Good

Since Specialization
Citations

This map shows the geographic impact of Valerie Good's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Valerie Good with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Valerie Good more than expected).

Fields of papers citing papers by Valerie Good

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Valerie Good. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Valerie Good. The network helps show where Valerie Good may publish in the future.

Co-authorship network of co-authors of Valerie Good

This figure shows the co-authorship network connecting the top 25 collaborators of Valerie Good. A scholar is included among the top collaborators of Valerie Good based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Valerie Good. Valerie Good is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

19 of 19 papers shown
1.
Good, Valerie, Abhi Bhattacharya, Bryan Hochstein, & Clay M. Voorhees. (2025). Determining the quality of B2C sales leads from online chats. International Journal of Research in Marketing. 1 indexed citations
2.
Good, Valerie, et al.. (2025). Online retail formats and product sales performance: The moderating role of product characteristics. Journal of Business Research. 198. 115509–115509. 1 indexed citations
3.
Good, Valerie, et al.. (2024). Lonely and Insecure: How salesperson Well-Being impacts performance. Journal of Business Research. 184. 114887–114887. 7 indexed citations
4.
Good, Valerie. (2024). Commentary: developing a deeper understanding of resilience in service contexts. Journal of Services Marketing. 38(4). 392–396.
5.
Good, Valerie, et al.. (2024). Sell on, sell to, or sell through: The sales performance implications of brand-platform selling arrangements. Journal of Retailing. 100(4). 583–601. 1 indexed citations
6.
Good, Valerie & Ellen Bolman Pullins. (2024). The nine habits of highly effective researchers: strategies for strengthening scholarly submissions. Journal of Personal Selling and Sales Management. 44(2). 101–107. 1 indexed citations
7.
Good, Valerie, Stephanie M. Mangus, & Ellen Bolman Pullins. (2023). Salesperson rapport: a literature review and research agenda for an evolving digital sales process. Journal of Personal Selling and Sales Management. 43(4). 245–269. 8 indexed citations
8.
Good, Valerie, et al.. (2023). Cultivating Resilience in Organizational Frontline Employees. Journal of Service Research. 26(3). 405–421. 15 indexed citations
9.
Rapp, Adam & Valerie Good. (2023). Leadership transition and journal advancements. Journal of Personal Selling and Sales Management. 43(1). 1–4. 5 indexed citations
10.
Good, Valerie, Ellen Bolman Pullins, & Maria Rouziou. (2022). Persisting changes in sales due to global pandemic challenges. Journal of Personal Selling and Sales Management. 42(4). 317–323. 15 indexed citations
11.
Good, Valerie, Douglas E. Hughes, Ahmet H. Kirca, & Sean McGrath. (2022). A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance. Journal of the Academy of Marketing Science. 50(3). 586–614. 79 indexed citations
12.
Good, Valerie, et al.. (2022). Exploring the drivers of B2B end user engagement. Journal of Personal Selling and Sales Management. 43(3). 159–177. 6 indexed citations
13.
Malshe, Avinash, Douglas E. Hughes, Valerie Good, & Scott B. Friend. (2021). Marketing strategy implementation impediments and remedies: A multi-level theoretical framework within the sales-marketing interface. International Journal of Research in Marketing. 39(3). 824–846. 19 indexed citations
14.
Good, Valerie, et al.. (2021). A dynamic system of job performance with goals and leadership changes as shocks. Journal of Business Research. 139. 602–613. 8 indexed citations
15.
Good, Valerie, et al.. (2021). More than money: establishing the importance of a sense of purpose for salespeople. Journal of the Academy of Marketing Science. 50(2). 272–295. 48 indexed citations
16.
Bhattacharya, Abhi, et al.. (2020). Beyond Warm Glow: The Risk-Mitigating Effect of Corporate Social Responsibility (CSR). Journal of Business Ethics. 171(2). 317–336. 117 indexed citations
17.
Good, Valerie, et al.. (2020). Understanding and motivating salesperson resilience. Marketing Letters. 32(1). 33–45. 24 indexed citations
18.
Bhattacharya, Abhi, et al.. (2020). Doing good when times are bad: the impact of CSR on brands during recessions. European Journal of Marketing. 54(9). 2049–2077. 50 indexed citations
19.
Good, Valerie & Roger J. Calantone. (2019). When to outsource the sales force for new products. Industrial Marketing Management. 82. 106–116. 12 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026