Douglas West
Impact in
- Marketing top 1%
- Consumer Behavior in Brand Consumption and Identification
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- Customer Service Quality and Loyalty
Papers in
- Marketing 28
- Consumer Behavior in Brand Consumption and Identification 20
- Marketing and Advertising Strategies 5
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- Decision-Making and Behavioral Economics 5
- Co-authors
- Adrian SargeantJohn B. FordKirk PlanggerGerard PrendergastMatteo MontecchiAlbert CaruanaShintaro OkazakiHéctor D. Menéndez
- Journals
- Journal of Advertising Research (10 papers)International Journal of Advertising (9 papers)Journal of Advertising (6 papers)Psychology and Marketing (5 papers)Journal of Marketing Management (5 papers)
- Partner nations
- United KingdomCanadaUnited States
In The Last Decade
Douglas West
65 papers receiving 1.8k citations
Peers
Comparison fields: 5 of 109
- Marketing 761
- Organizational Behavior and Human Resource Management 398
- Strategy and Management 480
- Information Systems and Management 220
- Experimental and Cognitive Psychology 341
Countries citing papers authored by Douglas West
This map shows the geographic impact of Douglas West's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Douglas West with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Douglas West more than expected).
Fields of papers citing papers by Douglas West
This network shows the impact of papers produced by Douglas West. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Douglas West. The network helps show where Douglas West may publish in the future.
Co-authors
The 25 scholars most cited alongside Douglas West, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2025 | 0 | |
| 2 | 2024 | 1 | |
| 3 | 2024 | 5 | |
| 4 | 2023 | 3 | |
| 5 | 2017 | 9 | |
| 6 | 2017 | 27 | |
| 7 | 2014 | 13 | |
| 8 | E-Loyalty is not all about Trust, Price also Matters:Extending expectation-confirmation theory in bookselling websites | 2013 | 84 |
| 9 | 2010 | 15 | |
| 10 | 2007 | 57 | |
| 11 | 2005 | 217 | |
| 12 | 2003 | 37 | |
| 13 | 2002 | 15 | |
| 14 | 2001 | 37 | |
| 15 | 2000 | 11 | |
| 16 | Advertiser risk-orientation and the opinions and practices of advertising managers | 1999 | 4 |
| 17 | 1996 | 14 | |
| 18 | 1993 | 8 | |
| 19 | 1988 | 33 | |
| 20 | 1985 | 3 |
About Douglas West
Douglas West is a scholar working on Marketing, General Decision Sciences, Organizational Behavior and Human Resource Management, Information Systems and Management and Strategy and Management, having authored 67 papers that have together received 2.0k indexed citations. Recurring topics across this work include Consumer Behavior in Brand Consumption and Identification (20 papers), Digital Marketing and Social Media (17 papers), Customer Service Quality and Loyalty (11 papers), Creativity in Education and Neuroscience (9 papers), Technology Adoption and User Behaviour (6 papers), Decision-Making and Behavioral Economics (5 papers), Nonprofit Sector and Volunteering (5 papers) and Marketing and Advertising Strategies (5 papers). The work is most often cited by research in Marketing (761 citations), Organizational Behavior and Human Resource Management (398 citations), Strategy and Management (480 citations), Information Systems and Management (220 citations) and Experimental and Cognitive Psychology (341 citations). Douglas West has collaborated with scholars based in United Kingdom, Canada and United States. Frequent co-authors include Adrian Sargeant, John B. Ford, Kirk Plangger, Gerard Prendergast, Matteo Montecchi, Albert Caruana, Shintaro Okazaki, Héctor D. Menéndez, Abdel Monim Shaltoni and Arthur J. Kover. Their work appears in journals such as Journal of Advertising Research, International Journal of Advertising, Journal of Advertising, Psychology and Marketing and Journal of Marketing Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.