Pratibha A. Dabholkar
- Organizational Behavior and Human Resource Management top 0.05%
- Marketing top 0.05%
- Sociology and Political Science top 0.2%
- Information Systems and Management top 0.05%
- Strategy and Management top 1%
- Co-authors
- Richard P. BagozziDayle I. ThorpeJoseph O. RentzC. David ShepherdL. Michelle BobbittXiaojing ShengR.T. FrambachMachiel J. Reinders
- Topics
- Customer Service Quality and Loyalty (19 papers)Technology Adoption and User Behaviour (12 papers)Digital Marketing and Social Media (10 papers)
- Cited by
- Information Systems and ManagementOrganizational Behavior and Human Resource ManagementMarketing
- Journals
- Journal of Consumer ResearchJournal of Business ResearchJournal of the Academy of Marketing Science
- Partner nations
- United StatesNetherlandsIndonesia
In The Last Decade
Pratibha A. Dabholkar
33 papers receiving 7.2k citations
Hit Papers
Peers
Comparison fields: 5 of 123
- Organizational Behavior and Human Resource Management 5.0k
- Marketing 4.4k
- Sociology and Political Science 3.5k
- Information Systems and Management 3.5k
- Strategy and Management 798
Countries citing papers authored by Pratibha A. Dabholkar
This map shows the geographic impact of Pratibha A. Dabholkar's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pratibha A. Dabholkar with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pratibha A. Dabholkar more than expected).
Fields of papers citing papers by Pratibha A. Dabholkar
This network shows the impact of papers produced by Pratibha A. Dabholkar. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pratibha A. Dabholkar. The network helps show where Pratibha A. Dabholkar may publish in the future.
Co-authorship network of co-authors of Pratibha A. Dabholkar
This figure shows the co-authorship network connecting the top 25 collaborators of Pratibha A. Dabholkar. A scholar is included among the top collaborators of Pratibha A. Dabholkar based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Pratibha A. Dabholkar. Pratibha A. Dabholkar is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | Consumer participation and the trust transference process in using online recommendation agents | 3 |
| 2 | 95 | |
| 3 | 66 | |
| 4 | 51 | |
| 5 | 235 | |
| 6 | 176 | |
| 7 | 48 | |
| 8 | 227 | |
| 9 | 197 | |
| 10 | 145 | |
| 11 | An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factorsbreakdown → | 1367 |
| 12 | 272 | |
| 13 | 97 | |
| 14 | A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal studybreakdown → | 1060 |
| 15 | Service Evaluation and Switching Behavior for Experiential Services: An Empirical Test of Gender Differences within a Broader Conceptual Framework | 19 |
| 16 | A measure of service quality for retail stores: Scale development and validationbreakdown → | 1451 |
| 17 | A Contingency Framework For Predicting Causality Between Customer Satisfaction and Service Quality | 133 |
| 18 | 324 | |
| 19 | 161 | |
| 20 | Role of Affect and Need For Interaction in On-Site Service Encounters | 47 |
About Pratibha A. Dabholkar
Pratibha A. Dabholkar is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management and Marketing, having authored 33 papers that have together received 8.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (19 papers), Technology Adoption and User Behaviour (12 papers) and Digital Marketing and Social Media (10 papers). The work is most often cited by research in Information Systems and Management (3.5k citations), Organizational Behavior and Human Resource Management (5.0k citations) and Marketing (4.4k citations). Pratibha A. Dabholkar has collaborated with scholars based in United States, Netherlands and Indonesia. Frequent co-authors include Richard P. Bagozzi, Dayle I. Thorpe, Joseph O. Rentz, C. David Shepherd, L. Michelle Bobbitt, Xiaojing Sheng, R.T. Frambach, Machiel J. Reinders, Willemijn van Dolen and Eunju Lee. Their work appears in journals such as Journal of Consumer Research, Journal of Business Research and Journal of the Academy of Marketing Science.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.