Joseph O. Rentz

3.6k total citations · 1 hit paper
25 papers, 2.7k citations indexed

About

Joseph O. Rentz is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Social Psychology. According to data from OpenAlex, Joseph O. Rentz has authored 25 papers receiving a total of 2.7k indexed citations (citations by other indexed papers that have themselves been cited), including 8 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 3 papers in Social Psychology. Recurrent topics in Joseph O. Rentz's work include Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Visual and Cognitive Learning Processes (2 papers). Joseph O. Rentz is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Consumer Behavior in Brand Consumption and Identification (4 papers) and Visual and Cognitive Learning Processes (2 papers). Joseph O. Rentz collaborates with scholars based in United States and Indonesia. Joseph O. Rentz's co-authors include Pratibha A. Dabholkar, Dayle I. Thorpe, Fred D. Reynolds, John T. Mentzer, Kenichi MATSUNO, Ken Matsuno, C. David Shepherd, Tammy D. Allen, Joyce E. A. Russell and Robert T. Ladd and has published in prestigious journals such as Journal of Marketing, Journal of Marketing Research and Journal of Business Research.

In The Last Decade

Joseph O. Rentz

24 papers receiving 2.2k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

A measure of service quality for retail stores: Scale development and validation

1996 1.5k citations Pratibha A. Dabholkar, Dayle I. Thorpe et al. Journal of the Academy of Marketing Science profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Joseph O. Rentz United States	17	1.8k	1.4k	552	422	394	25	2.7k
Barbara R. Lewis United Kingdom	24	2.2k 1.2×	1.4k 1.0×	729 1.3×	589 1.4×	538 1.4×	42	2.9k
Peter K. Mills United States	22	1.6k 0.9×	1.0k 0.7×	565 1.0×	296 0.7×	668 1.7×	35	2.5k
James H. Donnelly United States	22	1.1k 0.6×	748 0.5×	490 0.9×	236 0.6×	335 0.9×	61	2.1k
Ernest R. Cadotte United States	12	2.1k 1.1×	1.5k 1.0×	913 1.7×	476 1.1×	638 1.6×	26	3.2k
Alison Dean Australia	23	1.4k 0.8×	1.1k 0.8×	721 1.3×	215 0.5×	427 1.1×	60	2.3k
Danny N. Bellenger United States	26	1.3k 0.7×	834 0.6×	583 1.1×	328 0.8×	398 1.0×	69	2.2k
Dayle I. Thorpe United States	5	2.2k 1.2×	1.6k 1.2×	737 1.3×	753 1.8×	288 0.7×	8	2.7k
Robert A. Ping United States	14	1.4k 0.7×	987 0.7×	791 1.4×	461 1.1×	737 1.9×	17	2.6k
James H. Drew Ireland	8	3.0k 1.6×	2.2k 1.6×	1.1k 2.0×	928 2.2×	367 0.9×	11	3.8k
Gaston LeBlanc Canada	13	1.7k 0.9×	1.3k 0.9×	799 1.4×	369 0.9×	863 2.2×	17	2.6k

Countries citing papers authored by Joseph O. Rentz

Since Specialization

Citations

This map shows the geographic impact of Joseph O. Rentz's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Joseph O. Rentz with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Joseph O. Rentz more than expected).

Fields of papers citing papers by Joseph O. Rentz

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Joseph O. Rentz. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Joseph O. Rentz. The network helps show where Joseph O. Rentz may publish in the future.

Co-authorship network of co-authors of Joseph O. Rentz

This figure shows the co-authorship network connecting the top 25 collaborators of Joseph O. Rentz. A scholar is included among the top collaborators of Joseph O. Rentz based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Joseph O. Rentz. Joseph O. Rentz is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Shepherd, C. David, Sarah Fisher Gardial, Michael G. Johnson, & Joseph O. Rentz. (2005). Cognitive insights into the highly skilled or expert salesperson. Psychology and Marketing. 23(2). 115–138. 8 indexed citations

Matsuno, Ken, John T. Mentzer, & Joseph O. Rentz. (2003). A conceptual and empirical comparison of three market orientation scales. Journal of Business Research. 58(1). 1–8. 142 indexed citations

Kahn, Kenneth B., et al.. (2003). Sales–distribution interfunctional climate and relationship effectiveness. Journal of Business Research. 57(10). 1085–1091. 16 indexed citations

Rentz, Joseph O., C. David Shepherd, Armen Tashchian, Pratibha A. Dabholkar, & Robert T. Ladd. (2002). A Measure of Selling Skill: Scale Development and Validation. Journal of Personal Selling and Sales Management. 22(1). 13–21. 145 indexed citations

MATSUNO, Kenichi, John T. Mentzer, & Joseph O. Rentz. (2000). A Refinement and Validation of the MARKOR Scale. Journal of the Academy of Marketing Science. 28(4). 527–539. 140 indexed citations

Dabholkar, Pratibha A., Dayle I. Thorpe, & Joseph O. Rentz. (1996). A measure of service quality for retail stores: Scale development and validation. Journal of the Academy of Marketing Science. 24(1). 3–16. 1451 indexed citations breakdown →

Rentz, Joseph O., et al.. (1995). JUST ANOTHER TRANSITION? EXAMINING SURVIVORS' ATTITUDES OVER TIME.. Academy of Management Proceedings. 1995(1). 78–82. 17 indexed citations

Dabholkar, Pratibha A., Dayle I. Thorpe, & Joseph O. Rentz. (1995). A Measure of Service Quality for Retail Stores: Scale Development and Validation. Journal of the Academy of Marketing Science. 24(1). 3–16. 183 indexed citations

Rentz, Joseph O. & Fred D. Reynolds. (1991). Forecasting the Effects of an Aging Population on Product Consumption: An Age-Period-Cohort Framework. Journal of Marketing Research. 28(3). 355–355. 31 indexed citations

10.

Shepherd, C. David & Joseph O. Rentz. (1990). A Method for Investigating the Cognitive Processes and Knowledge Structures of Expert Salespeople. Journal of Personal Selling and Sales Management. 10(4). 55–70. 24 indexed citations

11.

Rentz, Joseph O.. (1988). An Exploratory Study of the Generalizability of Selected Marketing Measures. Journal of the Academy of Marketing Science. 16(1). 141–150.

12.

Rentz, Joseph O.. (1988). An exploratory study of the generalizability of selected marketing measures. Journal of the Academy of Marketing Science. 16(1). 141–150. 10 indexed citations

13.

Rentz, Joseph O.. (1987). Generalizability Theory: A Comprehensive Method for Assessing and Improving the Dependability of Marketing Measures. Journal of Marketing Research. 24(1). 19–19. 36 indexed citations

14.

Ganapathy, V., Joseph O. Rentz, & Dennis C. Flanagan. (1985). Heat Recovery Boilers for Process Applications. OakTrust (Texas A&M University Libraries). 3 indexed citations

15.

Rentz, Joseph O., et al.. (1983). Analyzing Changing Consumption Patterns with Cohort Analysis. Journal of Marketing Research. 20(1). 12–12. 28 indexed citations

16.

Rentz, Joseph O., et al.. (1983). Analyzing Changing Consumption Patterns with Cohort Analysis. Journal of Marketing Research. 20(1). 12–20. 57 indexed citations

17.

Rentz, Joseph O. & Fred D. Reynolds. (1981). Separating Age, Cohort and Period Effects in Consumer Behavior. ACR North American Advances. 19 indexed citations

18.

Reynolds, Fred D. & Joseph O. Rentz. (1981). Cohort Analysis: An Aid to Strategic Planning. Journal of Marketing. 45(3). 62–62. 13 indexed citations

19.

Rentz, Joseph O.. (1980). The impact of aging, period and cohort membership on consumption of a product class. Medical Entomology and Zoology. 1 indexed citations

20.

Rentz, Joseph O. & Fred D. Reynolds. (1979). Magazine Readership Patterns. Journal of Advertising. 8(2). 22–25. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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