Ching‐Chow Yang

2.9k total citations
65 papers, 2.1k citations indexed

About

Ching‐Chow Yang is a scholar working on Management Information Systems, Organizational Behavior and Human Resource Management and Strategy and Management. According to data from OpenAlex, Ching‐Chow Yang has authored 65 papers receiving a total of 2.1k indexed citations (citations by other indexed papers that have themselves been cited), including 32 papers in Management Information Systems, 28 papers in Organizational Behavior and Human Resource Management and 20 papers in Strategy and Management. Recurrent topics in Ching‐Chow Yang's work include Customer Service Quality and Loyalty (28 papers), Quality and Supply Management (25 papers) and Consumer Retail Behavior Studies (11 papers). Ching‐Chow Yang is often cited by papers focused on Customer Service Quality and Loyalty (28 papers), Quality and Supply Management (25 papers) and Consumer Retail Behavior Studies (11 papers). Ching‐Chow Yang collaborates with scholars based in Taiwan, Indonesia and China. Ching‐Chow Yang's co-authors include Shun‐Hsing Chen, Jiun‐Yan Shiau, Tsu‐Ming Yeh, Ronald Sukwadi, Wen‐Tsann Lin, Yung‐Tsan Jou, Hui‐Ming Wee, Daigee Shaw, Ni‐Bin Chang and Chih‐Wei Yang and has published in prestigious journals such as International Journal of Production Economics, Technological Forecasting and Social Change and Sustainability.

In The Last Decade

Ching‐Chow Yang

62 papers receiving 1.8k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Ching‐Chow Yang Taiwan 24 755 700 676 374 347 65 2.1k
Mahmoud M. Yasin United States 28 1.3k 1.7× 1.1k 1.6× 483 0.7× 579 1.5× 295 0.9× 171 2.9k
Arash Shahin Iran 28 881 1.2× 1.1k 1.6× 806 1.2× 541 1.4× 662 1.9× 248 3.3k
John G. Wacker United States 20 993 1.3× 1.0k 1.5× 348 0.5× 359 1.0× 248 0.7× 37 2.2k
Masood Badri United Arab Emirates 27 558 0.7× 522 0.7× 543 0.8× 600 1.6× 122 0.4× 81 2.5k
Rachel W.Y. Yee Hong Kong 18 414 0.5× 966 1.4× 659 1.0× 164 0.4× 744 2.1× 37 2.2k
Sai Nudurupati United Kingdom 22 1.3k 1.7× 1.1k 1.6× 329 0.5× 426 1.1× 482 1.4× 38 2.5k
Scott E. Sampson United States 19 477 0.6× 505 0.7× 635 0.9× 242 0.6× 822 2.4× 40 1.8k
M.N. Qureshi India 27 1.1k 1.5× 1.1k 1.5× 306 0.5× 367 1.0× 278 0.8× 115 2.8k
Rajesh Srivastava United States 20 615 0.8× 983 1.4× 455 0.7× 198 0.5× 347 1.0× 47 2.0k
D.K. Banwet India 30 1.6k 2.1× 1.9k 2.7× 448 0.7× 493 1.3× 264 0.8× 91 3.3k

Countries citing papers authored by Ching‐Chow Yang

Since Specialization
Citations

This map shows the geographic impact of Ching‐Chow Yang's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ching‐Chow Yang with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ching‐Chow Yang more than expected).

Fields of papers citing papers by Ching‐Chow Yang

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ching‐Chow Yang. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ching‐Chow Yang. The network helps show where Ching‐Chow Yang may publish in the future.

Co-authorship network of co-authors of Ching‐Chow Yang

This figure shows the co-authorship network connecting the top 25 collaborators of Ching‐Chow Yang. A scholar is included among the top collaborators of Ching‐Chow Yang based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ching‐Chow Yang. Ching‐Chow Yang is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Yang, Ching‐Chow, et al.. (2022). The Development of the New Process of Design for Six Sigma (DFSS) and Its Application. Sustainability. 14(15). 9294–9294. 12 indexed citations
2.
Yang, Ching‐Chow, et al.. (2016). EMPIRICAL ANALYSIS OF CRITICAL SUCCESS FACTORS IN SERVICE INDUSTRY. 23(6). 415–424. 1 indexed citations
3.
Sukwadi, Ronald, et al.. (2014). Integrasi Fuzzy AHP-TOPSIS dalam Evaluasi Kualitas Layanan Elektronik Rumah Sakit. Jurnal Teknik Industri. 16(1). 25–34. 3 indexed citations
4.
Sukwadi, Ronald & Ching‐Chow Yang. (2014). Determining service improvement priority in a zoological park. Journal of Industrial Engineering and Management. 10(1). 12 indexed citations
5.
Yang, Ching‐Chow. (2013). An analytical methodology for identifying the latent needs of customers. Total Quality Management & Business Excellence. 24(11-12). 1332–1346. 7 indexed citations
6.
Sukwadi, Ronald, Ching‐Chow Yang, & Liu Fan. (2012). Capturing customer value creation based on service experience – a case study on News Café. Journal of the Chinese Institute of Industrial Engineers. 29(6). 383–399. 7 indexed citations
7.
Yang, Ching‐Chow, et al.. (2011). Exploration strategies and key activities for the system of environmental management. Total Quality Management & Business Excellence. 22(11). 1179–1194. 18 indexed citations
8.
Yang, Ching‐Chow, et al.. (2010). Holistically integrated model and strategic objectives for service business. The TQM Journal. 22(1). 72–88. 4 indexed citations
9.
Yang, Ching‐Chow. (2010). Implementation and effectiveness of strategic actions used to reduce customer variability. Service Industries Journal. 31(4). 527–544. 6 indexed citations
10.
Yang, Ching‐Chow, et al.. (2009). Using integrated quality assessment for hotel service quality. Quality & Quantity. 45(2). 349–364. 65 indexed citations
11.
Yang, Ching‐Chow. (2008). Improving the definition and quantification of quality costs. Total Quality Management & Business Excellence. 19(3). 175–191. 71 indexed citations
12.
Wee, Hui‐Ming, et al.. (2008). A note on an economic lot size model for a perishable age-dependent inventory system with backorders. Journal of Information and Optimization Sciences. 29(1). 191–202.
13.
Yang, Ching‐Chow & Tsu‐Ming Yeh. (2007). An Integrated Model of Hoshin Management and Six Sigma in High-Tech Firms. Total Quality Management & Business Excellence. 18(6). 653–665. 10 indexed citations
14.
Yang, Ching‐Chow. (2007). A Systems Approach to Service Development in a Concurrent Engineering Environment. Service Industries Journal. 27(5). 635–652. 25 indexed citations
15.
Chen, Shun‐Hsing, Ching‐Chow Yang, Wen‐Tsann Lin, & Tsu‐Ming Yeh. (2007). Service quality attributes determine improvement priority. The TQM Journal. 19(2). 162–175. 37 indexed citations
16.
Yang, Ching‐Chow. (2006). Establishment of a Quality-Management System for Service Industries. Total Quality Management & Business Excellence. 17(9). 1129–1154. 27 indexed citations
17.
Yang, Ching‐Chow, Shun‐Hsing Chen, & Jiun‐Yan Shiau. (2006). A DFX and concurrent engineering model for the establishment of a new department in a university. International Journal of Production Economics. 107(1). 179–189. 19 indexed citations
18.
Yang, Ching‐Chow, et al.. (2004). KEY QUALITY PERFORMANCE EVALUATION USING FUZZY AHP. Journal of the Chinese Institute of Industrial Engineers. 21(6). 543–550. 109 indexed citations
19.
Yeh, Tsu‐Ming, et al.. (2004). Customer‐focused rating system of supplier quality performance. Journal of Manufacturing Technology Management. 15(7). 599–606. 19 indexed citations
20.
Yang, Ching‐Chow, et al.. (2003). Taiwan's ICP mechanism—a review and a stage approach. Technological Forecasting and Social Change. 72(1). 29–48. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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Breakdown of academic impact, for papers by Mahmoud M. Yasin Breakdown of academic impact, for papers by Arash Shahin Breakdown of academic impact, for papers by John G. Wacker Breakdown of academic impact, for papers by Masood Badri Breakdown of academic impact, for papers by Rachel W.Y. Yee Breakdown of academic impact, for papers by Sai Nudurupati Breakdown of academic impact, for papers by Scott E. Sampson Breakdown of academic impact, for papers by M.N. Qureshi Breakdown of academic impact, for papers by Rajesh Srivastava Breakdown of academic impact, for papers by D.K. Banwet
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