Larry J. Menor

3.1k total citations
19 papers, 1.9k citations indexed

About

Larry J. Menor is a scholar working on Management Information Systems, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Larry J. Menor has authored 19 papers receiving a total of 1.9k indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Management Information Systems, 10 papers in Organizational Behavior and Human Resource Management and 9 papers in Marketing. Recurrent topics in Larry J. Menor's work include Customer Service Quality and Loyalty (10 papers), Service and Product Innovation (8 papers) and Outsourcing and Supply Chain Management (5 papers). Larry J. Menor is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Service and Product Innovation (8 papers) and Outsourcing and Supply Chain Management (5 papers). Larry J. Menor collaborates with scholars based in Canada, United States and Ireland. Larry J. Menor's co-authors include Aleda V. Roth, Scott E. Sampson, Mohan V. Tatikonda, Mehmet Murat Kristal, Eve D. Rosenzweig, Charlotte H. Mason, Robert D. Klassen, Madeleine Pullman, Liana Victorino and Joy M. Field and has published in prestigious journals such as Journal of Operations Management, International Journal of Operations & Production Management and Journal of Service Research.

In The Last Decade

Larry J. Menor

18 papers receiving 1.7k citations

Peers

Larry J. Menor

MARKE

OBHRM

MIS

MTI

Darrell K. Rigby United States

Lynette Ryals United Kingdom

Chris Storey United Kingdom

Teck‐Yong Eng United Kingdom

Catherine Pardo France

Nelson Oly Ndubisi Qatar

Michael Ehret United Kingdom

Wim G. Biemans Netherlands

Daniel Kindström Sweden

Judy Zolkiewski United Kingdom

Darrell K. Rigby United States

Larry J. Menor

498 ×0.6

MARKE

1.0k ×1.2

756 ×1.2

OBHRM

559 ×1.0

MIS

246 ×0.8

MTI

Citations per year, relative to Larry J. Menor Larry J. Menor (= 1×) peers Darrell K. Rigby

Countries citing papers authored by Larry J. Menor

Since Specialization

Citations

This map shows the geographic impact of Larry J. Menor's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Larry J. Menor with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Larry J. Menor more than expected).

Fields of papers citing papers by Larry J. Menor

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Larry J. Menor. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Larry J. Menor. The network helps show where Larry J. Menor may publish in the future.

Co-authorship network of co-authors of Larry J. Menor

This figure shows the co-authorship network connecting the top 25 collaborators of Larry J. Menor. A scholar is included among the top collaborators of Larry J. Menor based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Larry J. Menor. Larry J. Menor is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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19 of 19 papers shown

Menor, Larry J., et al.. (2023). Lean supply chain management: a contextual contingent reconceptualization and Delphi method study. International Journal of Operations & Production Management. 43(9). 1456–1480. 7 indexed citations

Suurmond, Robert, Larry J. Menor, & Finn Wynstra. (2022). Examining service triad operations: Formation, functioning, and feedback exchanges. Production and Operations Management. 31(8). 3352–3370. 2 indexed citations

Menor, Larry J., et al.. (2020). Towards a Revised Conceptualization and Theorization of Lean Supply Management. Academy of Management Proceedings. 2020(1). 14532–14532.

Field, Joy M., Liana Victorino, Ryan W. Buell, et al.. (2018). Service operations: what’s next?. Journal of service management. 29(1). 55–97. 72 indexed citations

Victorino, Liana, Joy M. Field, Ryan W. Buell, et al.. (2018). Service operations: what have we learned?. Journal of service management. 29(1). 39–54. 24 indexed citations

Menor, Larry J., et al.. (2011). A Complementary Resource Bundle as an Antecedent of E-Channel Success in Small Retail Service Providers. Journal of Service Research. 15(1). 111–125. 11 indexed citations

Hendricks, Kevin B., Manpreet Hora, Larry J. Menor, & Christine I. Wiedman. (2011). Adoption of the Balanced Scorecard: A Contingency Variables Analysis. Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration. 29(2). 124–138. 25 indexed citations

Sampson, Scott E., Larry J. Menor, & Sterling A. Bone. (2010). Why We Need a Service Logic: A Comparative Review. Digital Commons - USU (Utah State University). 15(3). 18. 4 indexed citations

Menor, Larry J., et al.. (2009). Toward a Provider-Based View on the Design and Delivery of Quality E-Service Encounters. Journal of Service Research. 13(1). 83–95. 38 indexed citations

10.

Menor, Larry J. & Aleda V. Roth. (2008). New Service Development Competence and Performance: An Empirical Investigation in Retail Banking. Production and Operations Management. 17(3). 267–284. 111 indexed citations

11.

Menor, Larry J. & Aleda V. Roth. (2007). NEW SERVICE DEVELOPMENT IN RETAIL BANKING: CONSTRUCT DEVELOPMENT AND MEASUREMENT VALIDATION. 25(4). 825–846. 2 indexed citations

12.

Menor, Larry J., Mehmet Murat Kristal, & Eve D. Rosenzweig. (2007). Examining the Influence of Operational Intellectual Capital on Capabilities and Performance. Manufacturing & Service Operations Management. 9(4). 559–578. 142 indexed citations

13.

Klassen, Robert D. & Larry J. Menor. (2006). The process management triangle: An empirical investigation of process trade‐offs. Journal of Operations Management. 25(5). 1015–1034. 62 indexed citations

14.

Menor, Larry J. & Aleda V. Roth. (2006). New service development competence in retail banking: Construct development and measurement validation. Journal of Operations Management. 25(4). 825–846. 317 indexed citations

15.

Roth, Aleda V. & Larry J. Menor. (2003). DESIGNING AND MANAGING SERVICE OPERATIONS: INTRODUCTION TO THE SPECIAL ISSUE. Production and Operations Management. 12(2). 141–144. 18 indexed citations

16.

Roth, Aleda V. & Larry J. Menor. (2003). INSIGHTS INTO SERVICE OPERATIONS MANAGEMENT: A RESEARCH AGENDA. Production and Operations Management. 12(2). 145–164. 454 indexed citations

17.

Menor, Larry J., Mohan V. Tatikonda, & Scott E. Sampson. (2002). New service development: areas for exploitation and exploration. Journal of Operations Management. 20(2). 135–157. 457 indexed citations

18.

Menor, Larry J., Aleda V. Roth, & Charlotte H. Mason. (2001). Agility in Retail Banking: A Numerical Taxonomy of Strategic Service Groups. Manufacturing & Service Operations Management. 3(4). 273–292. 110 indexed citations

19.

Meyer, Anton, Richard B. Chase, Aleda V. Roth, et al.. (1999). Service competitiveness – An international benchmarking comparison of service practice and performance in Germany, UK and USA. International Journal of Service Industry Management. 10(4). 369–379. 30 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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