Robert Ciuchita

658 total citations
9 papers, 422 citations indexed

About

Robert Ciuchita is a scholar working on Marketing, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Robert Ciuchita has authored 9 papers receiving a total of 422 indexed citations (citations by other indexed papers that have themselves been cited), including 6 papers in Marketing, 5 papers in Sociology and Political Science and 4 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Robert Ciuchita's work include Digital Marketing and Social Media (5 papers), Customer Service Quality and Loyalty (4 papers) and Service and Product Innovation (3 papers). Robert Ciuchita is often cited by papers focused on Digital Marketing and Social Media (5 papers), Customer Service Quality and Loyalty (4 papers) and Service and Product Innovation (3 papers). Robert Ciuchita collaborates with scholars based in Finland, Netherlands and Germany. Robert Ciuchita's co-authors include Maria Holmlund, Gaby Odekerken‐Schröder, Francisco Villarroel Ordenes, Yves Van Vaerenbergh, Annika Ravald, Mohamed Zaki, Panagiotis Sarantopoulos, Dominik Mahr, Martin Faßnacht and Sabine Moeller and has published in prestigious journals such as Journal of Business Research, Journal of Service Research and Journal of Interactive Marketing.

In The Last Decade

Robert Ciuchita

8 papers receiving 391 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Robert Ciuchita Finland	7	231	191	129	93	53	9	422
Mona Jami Pour Iran	13	116 0.5×	206 1.1×	91 0.7×	146 1.6×	50 0.9×	44	424
Pei-yu Chen United States	10	201 0.9×	166 0.9×	64 0.5×	107 1.2×	58 1.1×	24	472
Tsz-Wai Lui Taiwan	10	286 1.2×	411 2.2×	196 1.5×	125 1.3×	20 0.4×	11	571
Shibashish Chakraborty India	15	190 0.8×	207 1.1×	94 0.7×	196 2.1×	43 0.8×	25	464
Guido Lang United States	11	82 0.4×	148 0.8×	53 0.4×	90 1.0×	28 0.5×	30	381
Marie Christine Roy Canada	5	81 0.4×	195 1.0×	148 1.1×	195 2.1×	27 0.5×	8	414
Anshuman Sharma United Arab Emirates	11	300 1.3×	364 1.9×	62 0.5×	218 2.3×	31 0.6×	21	625
Tamilla Mavlanova United States	6	244 1.1×	348 1.8×	126 1.0×	198 2.1×	67 1.3×	13	580
Nan Cui China	10	136 0.6×	174 0.9×	81 0.6×	86 0.9×	18 0.3×	29	376
Xiuyuan Gong China	10	334 1.4×	330 1.7×	81 0.6×	270 2.9×	35 0.7×	15	573

Countries citing papers authored by Robert Ciuchita

Since Specialization

Citations

This map shows the geographic impact of Robert Ciuchita's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Robert Ciuchita with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Robert Ciuchita more than expected).

Fields of papers citing papers by Robert Ciuchita

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Robert Ciuchita. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Robert Ciuchita. The network helps show where Robert Ciuchita may publish in the future.

Co-authorship network of co-authors of Robert Ciuchita

This figure shows the co-authorship network connecting the top 25 collaborators of Robert Ciuchita. A scholar is included among the top collaborators of Robert Ciuchita based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Robert Ciuchita. Robert Ciuchita is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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9 of 9 papers shown

Ciuchita, Robert, et al.. (2024). Impacts of #deinfluencing on Social Media. 1 indexed citations

Ciuchita, Robert, et al.. (2022). Affordances advancing user-created communication (UCC) in service: interactivity, visibility and anonymity. Journal of service management. 33(4/5). 688–704. 15 indexed citations

Ciuchita, Robert, et al.. (2022). It is Really Not a Game: An Integrative Review of Gamification for Service Research. Journal of Service Research. 26(1). 3–20. 49 indexed citations

Ciuchita, Robert, et al.. (2022). Programmatic advertising in online retailing: consumer perceptions and future avenues. Journal of service management. 34(2). 231–255. 16 indexed citations

Ciuchita, Robert, et al.. (2022). YouTube It Before You Buy It: The Role of Parasocial Interaction in Consumer-to-Consumer Video Reviews. Journal of Interactive Marketing. 57(4). 561–582. 41 indexed citations

Holmlund, Maria, Yves Van Vaerenbergh, Robert Ciuchita, et al.. (2020). Customer experience management in the age of big data analytics: A strategic framework. Journal of Business Research. 116. 356–365. 185 indexed citations

Ciuchita, Robert, Dominik Mahr, & Gaby Odekerken‐Schröder. (2019). “Deal with it”: How coping with e-service innovation affects the customer experience. Journal of Business Research. 103. 130–141. 22 indexed citations

Henkel, Alexander P., Johannes Boegershausen, Robert Ciuchita, & Gaby Odekerken‐Schröder. (2017). Storm after the Quiet: How Marketplace Interactions Shape Consumer Resources in Collective Goal Pursuits. Journal of the Association for Consumer Research. 2(1). 26–47. 3 indexed citations

Moeller, Sabine, Robert Ciuchita, Dominik Mahr, Gaby Odekerken‐Schröder, & Martin Faßnacht. (2013). Uncovering Collaborative Value Creation Patterns and Establishing Corresponding Customer Roles. Journal of Service Research. 16(4). 471–487. 90 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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