Kelley O’Reilly

633 total citations
21 papers, 434 citations indexed

About

Kelley O’Reilly is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Kelley O’Reilly has authored 21 papers receiving a total of 434 indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Organizational Behavior and Human Resource Management, 9 papers in Sociology and Political Science and 9 papers in Marketing. Recurrent topics in Kelley O’Reilly's work include Customer Service Quality and Loyalty (10 papers), Digital Marketing and Social Media (7 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Kelley O’Reilly is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Digital Marketing and Social Media (7 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Kelley O’Reilly collaborates with scholars based in United States and China. Kelley O’Reilly's co-authors include Sherry Marx, David Paper, Karen M. Lancendorfer, Scott W. Cowley, Jeffrey C. Johnson, Hongyan Yu, Ann Veeck, Stephen J. Newell, Mushtaq Luqmani and Bruce G. Ferrin and has published in prestigious journals such as SHILAP Revista de lepidopterología, Organizational Research Methods and Journal of Product & Brand Management.

In The Last Decade

Kelley O’Reilly

20 papers receiving 397 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Kelley O’Reilly United States 9 230 151 133 116 63 21 434
Mairead Brady Ireland 11 245 1.1× 165 1.1× 126 0.9× 139 1.2× 80 1.3× 42 471
Shafig Al-Haddad Jordan 12 314 1.4× 209 1.4× 80 0.6× 181 1.6× 47 0.7× 45 536
Fadi Abdel Muniem Abdel Fattah Oman 14 182 0.8× 149 1.0× 110 0.8× 120 1.0× 77 1.2× 28 472
Mona Jami Pour Iran 13 206 0.9× 116 0.8× 91 0.7× 146 1.3× 48 0.8× 44 424
Vishal Lala United States 11 305 1.3× 239 1.6× 181 1.4× 196 1.7× 61 1.0× 20 534
Rahul Pratap Singh Kaurav India 11 198 0.9× 139 0.9× 148 1.1× 93 0.8× 37 0.6× 50 476
Miguel Ángel Gómez Borja Spain 11 228 1.0× 274 1.8× 102 0.8× 120 1.0× 59 0.9× 55 555
Michael Valos Australia 13 289 1.3× 190 1.3× 104 0.8× 124 1.1× 95 1.5× 31 485
Marke Kivijärvi Finland 8 232 1.0× 148 1.0× 109 0.8× 268 2.3× 66 1.0× 21 505
Carmen Pérez Cabañero Spain 13 300 1.3× 184 1.2× 174 1.3× 65 0.6× 97 1.5× 28 534

Countries citing papers authored by Kelley O’Reilly

Since Specialization
Citations

This map shows the geographic impact of Kelley O’Reilly's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Kelley O’Reilly with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Kelley O’Reilly more than expected).

Fields of papers citing papers by Kelley O’Reilly

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Kelley O’Reilly. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Kelley O’Reilly. The network helps show where Kelley O’Reilly may publish in the future.

Co-authorship network of co-authors of Kelley O’Reilly

This figure shows the co-authorship network connecting the top 25 collaborators of Kelley O’Reilly. A scholar is included among the top collaborators of Kelley O’Reilly based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Kelley O’Reilly. Kelley O’Reilly is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Veeck, Ann, et al.. (2022). INTERVENTIONS TO ASSESS AND ADDRESS THE SELF-EFFICACY OF MARKETING STUDENTS TOWARD ACQUIRING ANALYTICAL SKILLS. Marketing Education Review. 33(3). 211–225. 3 indexed citations
2.
Cowley, Scott W., James A. Eckert, Bruce G. Ferrin, et al.. (2021). Considering a Marketing Degree? Student Perceptions of General Versus Specialized Majors. Journal of Marketing Education. 44(1). 85–99. 4 indexed citations
3.
4.
O’Reilly, Kelley, et al.. (2019). Online Product Review Impact: The Relative Effects of Review Credibility and Review Relevance. Journal of Internet Commerce. 19(2). 153–191. 27 indexed citations
5.
Lancendorfer, Karen M., et al.. (2019). Antecedents of consumers’ reliance on online product reviews. Journal of Research in Interactive Marketing. 13(1). 26–46. 29 indexed citations
6.
O’Reilly, Kelley, et al.. (2018). Factors affecting consumers’ online product review use. Qualitative Market Research An International Journal. 21(3). 375–400. 3 indexed citations
7.
O’Reilly, Kelley, et al.. (2017). Parent brand quality, service intensity and consumers’ usage consideration of service-to-service brand extensions. Journal of Product & Brand Management. 26(7). 690–703. 7 indexed citations
8.
O’Reilly, Kelley, et al.. (2016). Extending Our Understanding of eWOM Impact: The Role of Source Credibility and Message Relevance. Journal of Internet Commerce. 15(2). 77–96. 40 indexed citations
9.
O’Reilly, Kelley. (2015). When Theory Meets Practice: A New Approach for Teaching Undergraduate Sales Management Courses. Marketing Education Review. 25(1). 3–8. 5 indexed citations
10.
Veeck, Ann, et al.. (2015). The Use of Collaborative Midterm Student Evaluations to Provide Actionable Results. Journal of Marketing Education. 38(3). 157–169. 11 indexed citations
11.
O’Reilly, Kelley, et al.. (2014). Examining the Impact of Customer Relationship Management on Deconstructed Measures of Firm Performance. Journal of Relationship Marketing. 13(2). 89–107. 8 indexed citations
12.
O’Reilly, Kelley, et al.. (2014). Building Relationships From the Outside In: A Case Study of Falken Tire's Drift Toward Success. Journal of Relationship Marketing. 13(3). 243–262. 7 indexed citations
13.
O’Reilly, Kelley & Karen M. Lancendorfer. (2013). Consumers as “Integrators” of Marketing Communications. International Journal of E-Business Research. 9(4). 1–15. 3 indexed citations
14.
O’Reilly, Kelley, David Paper, & Sherry Marx. (2012). Demystifying Grounded Theory for Business Research. Organizational Research Methods. 15(2). 247–262. 158 indexed citations
15.
O’Reilly, Kelley & David Paper. (2012). Want Value from Big Data? Close the Gap between the C-Suite and the Server Room. Journal of Information Technology Case and Application Research. 14(4). 3–10. 4 indexed citations
16.
O’Reilly, Kelley, et al.. (2012). Improving University Research Value. SHILAP Revista de lepidopterología. 2(3). 9 indexed citations
17.
O’Reilly, Kelley & Sherry Marx. (2011). How young, technical consumers assess online WOM credibility. Qualitative Market Research An International Journal. 14(4). 330–359. 91 indexed citations
18.
O’Reilly, Kelley & David Paper. (2009). The role of vendor in eCRM tool development. Qualitative Market Research An International Journal. 12(4). 404–427. 6 indexed citations
19.
O’Reilly, Kelley & David Paper. (2009). Stakeholder Perceptions Regarding eCRM: A Franchise Case Study. Informing Science The International Journal of an Emerging Transdiscipline. 12. 191–215. 2 indexed citations
20.
O’Reilly, Kelley & David Paper. (2009). Customer Relationship Management (CRM): An Approach for Transforming the ’Myth’ of CRM Success into Dual-Creation of Value. Journal of Information Technology Case and Application Research. 11(3). 1–8. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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