Lawrence A. Crosby

9.4k citations
37 papers · 7.3k indexed · 3 hit papers · h-index 21
Topics
Customer Service Quality and Loyalty (14 papers)Consumer Behavior in Brand Consumption and Identification (8 papers)Consumer Market Behavior and Pricing (4 papers)
Partner nations
United StatesNorway

In The Last Decade

Lawrence A. Crosby

36 papers receiving 6.3k citations

Hit Papers

Relationship Quality in Services Selling: An Interpersona...198720262000201319901990198710002.0k3.0k

Peers

Lawrence A. Crosby
Comparison fields: 5 of 112
  • Organizational Behavior and Human Resource Management 5.2k
  • Marketing 3.7k
  • Sociology and Political Science 2.6k
  • Strategy and Management 1.5k
  • Information Systems and Management 1.5k
Replace Deborah Cowles with:
Deborah Cowles United States
Bernard H. Booms United States
Carol Surprenant United States
David M. Szymanski United States
Francis Buttle Australia
Richard A. Spreng United States
Stephen S. Tax Canada
Christopher Lovelock United States
Pratibha A. Dabholkar United States
Kenneth R. Evans United States
Lawrence A. Crosby relative to Deborah Cowles United States Deborah Cowles's profile →
Citations per field
00.5×1.7×
Deborah Cowles · 1×
Citations per year

Countries citing papers authored by Lawrence A. Crosby

Since Specialization
Citations

This map shows the geographic impact of Lawrence A. Crosby's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lawrence A. Crosby with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lawrence A. Crosby more than expected).

Fields of papers citing papers by Lawrence A. Crosby

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lawrence A. Crosby. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lawrence A. Crosby. The network helps show where Lawrence A. Crosby may publish in the future.

Co-authorship network of co-authors of Lawrence A. Crosby

This figure shows the co-authorship network connecting the top 25 collaborators of Lawrence A. Crosby. A scholar is included among the top collaborators of Lawrence A. Crosby based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Lawrence A. Crosby. Lawrence A. Crosby is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 5
2 140
3 47
4 10
5 118
6
Relationship Quality in Services Selling: An Interpersonal Influence Perspectivebreakdown →
1685
7
Relationship Quality in Services Selling: An Interpersonal Influence Perspectivebreakdown →
3003
8
Designing a winning service strategy : [7th annual Service[s] Marketing Conference proceedings]
1
9
Measure Validation in Consumer Research: a Confirmatory Factor Analysis of the Voluntary Simplicity Lifestyle Scale
22
10 9
11 9
12 61
13
A Blueprint For Consumer Behavior Research on Personality
4
14 34
15
External Variables and the Fishbeinmodel: Mediation, Moderation, Or Direct Effects?
8
16 27
17
A Causal Path Analysis of Ecological Behavior Relating to Marketing
2
18 132
19 20
20 43

About Lawrence A. Crosby

Lawrence A. Crosby is a scholar working on Marketing, Organizational Behavior and Human Resource Management and General Decision Sciences, having authored 37 papers that have together received 7.3k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (14 papers), Consumer Behavior in Brand Consumption and Identification (8 papers) and Consumer Market Behavior and Pricing (4 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (5.2k citations), Marketing (3.7k citations) and Information Systems and Management (1.5k citations). Lawrence A. Crosby has collaborated with scholars based in United States and Norway. Frequent co-authors include Deborah Cowles, Kenneth R. Evans, Nancy Stephens, James R. Taylor, Donald W. Jackson, James D. Gill, Janet E. Keith, Bruce K. Pilling, Sanford Grossbart and Mary Jo Bitner. Their work appears in journals such as Journal of Marketing, Journal of Marketing Research and Journal of Consumer Research.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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