Bernard H. Booms

9.9k total citations · 5 hit papers
20 papers, 7.5k citations indexed

About

Bernard H. Booms is a scholar working on Sociology and Political Science, Economics and Econometrics and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Bernard H. Booms has authored 20 papers receiving a total of 7.5k indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Sociology and Political Science, 4 papers in Economics and Econometrics and 4 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Bernard H. Booms's work include Psychology of Social Influence (4 papers), Customer Service Quality and Loyalty (4 papers) and Fiscal Policy and Economic Growth (3 papers). Bernard H. Booms is often cited by papers focused on Psychology of Social Influence (4 papers), Customer Service Quality and Loyalty (4 papers) and Fiscal Policy and Economic Growth (3 papers). Bernard H. Booms collaborates with scholars based in United States. Bernard H. Booms's co-authors include Mary Jo Bitner, Lois A. Mohr, K. W. Kendall, James E. Ward, Teh‐wei Hu and D. Lynne Kaltreider and has published in prestigious journals such as American Economic Review, Journal of Marketing and American Political Science Review.

In The Last Decade

Bernard H. Booms

19 papers receiving 6.6k citations

Hit Papers

5 papers align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

The Service Encounter: Diagnosing Favorable and Unfavorable Incidents

1990 3.1k citations Mary Jo Bitner, Bernard H. Booms et al. Journal of Marketing profile →
The Service Encounter: Diagnosing Favorable and Unfavorable Incidents

1990 1.7k citations Mary Jo Bitner, Bernard H. Booms et al. Journal of Marketing profile →
Critical Service Encounters: The Employee's Viewpoint

1994 1.2k citations Mary Jo Bitner, Bernard H. Booms et al. Journal of Marketing profile →
Critical Service Encounters: The Employee's Viewpoint

1994 645 citations Mary Jo Bitner, Bernard H. Booms et al. Journal of Marketing profile →
Marketing Strategies and Organizational Structures for Service Firms

1981 489 citations Bernard H. Booms, Mary Jo Bitner Medical Entomology and Zoology profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Bernard H. Booms United States	12	5.8k	3.8k	3.0k	1.2k	843	20	7.5k
Carol Surprenant United States	10	5.1k 0.9×	3.7k 1.0×	2.6k 0.9×	1.6k 1.3×	696 0.8×	12	6.8k
Lawrence A. Crosby United States	21	5.2k 0.9×	3.7k 1.0×	2.6k 0.9×	1.5k 1.3×	1.5k 1.8×	37	7.3k
Deborah Cowles United States	12	4.1k 0.7×	2.6k 0.7×	2.2k 0.7×	1.3k 1.1×	1.2k 1.4×	17	5.3k
Richard A. Spreng United States	19	4.5k 0.8×	3.7k 1.0×	2.8k 0.9×	2.0k 1.7×	651 0.8×	32	6.8k
Uğur Yavaş United States	42	3.9k 0.7×	2.0k 0.5×	2.2k 0.7×	673 0.6×	990 1.2×	194	6.4k
R. Kenneth Teas United States	24	3.8k 0.6×	2.5k 0.7×	1.2k 0.4×	1.1k 0.9×	579 0.7×	58	4.9k
Stephen S. Tax Canada	15	4.2k 0.7×	2.9k 0.8×	2.1k 0.7×	1.1k 1.0×	720 0.9×	21	5.3k
Christopher Lovelock United States	28	3.5k 0.6×	3.2k 0.8×	1.6k 0.5×	692 0.6×	1.2k 1.5×	61	5.9k
Alan J. Dubinsky United States	43	3.8k 0.6×	1.9k 0.5×	1.8k 0.6×	1.9k 1.7×	1.3k 1.6×	176	7.0k
Mary C. Gilly United States	33	3.2k 0.5×	4.0k 1.1×	4.0k 1.3×	2.6k 2.2×	654 0.8×	72	7.8k

Countries citing papers authored by Bernard H. Booms

Since Specialization

Citations

This map shows the geographic impact of Bernard H. Booms's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Bernard H. Booms with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Bernard H. Booms more than expected).

Fields of papers citing papers by Bernard H. Booms

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Bernard H. Booms. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Bernard H. Booms. The network helps show where Bernard H. Booms may publish in the future.

Co-authorship network of co-authors of Bernard H. Booms

This figure shows the co-authorship network connecting the top 25 collaborators of Bernard H. Booms. A scholar is included among the top collaborators of Bernard H. Booms based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Bernard H. Booms. Bernard H. Booms is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Booms, Bernard H. & D. Lynne Kaltreider. (2016). Computer-Aided Instruction for Large Elementary Courses. American Economic Review. 64(2). 408–413.

Bitner, Mary Jo, Bernard H. Booms, & Lois A. Mohr. (1994). Critical Service Encounters: The Employee's Viewpoint. Journal of Marketing. 58(4). 95–106. 645 indexed citations breakdown →

Bitner, Mary Jo, Bernard H. Booms, & Lois A. Mohr. (1994). Critical Service Encounters: The Employee's Viewpoint. Journal of Marketing. 58(4). 95–95. 1155 indexed citations breakdown →

Bitner, Mary Jo, et al.. (1990). The Service Encounter: Diagnosing Favorable and Unfavorable Incidents. Journal of Marketing. 54(1). 71–84. 1651 indexed citations breakdown →

Bitner, Mary Jo, et al.. (1990). The Service Encounter: Diagnosing Favorable and Unfavorable Incidents. Journal of Marketing. 54(1). 71–71. 3099 indexed citations breakdown →

Kendall, K. W. & Bernard H. Booms. (1989). Consumer Perceptions Of Travel Agencies: Communications, Images, Needs, And Expectations. Journal of Travel Research. 27(4). 29–37. 35 indexed citations

Booms, Bernard H. & Mary Jo Bitner. (1982). Marketing Services by Managing the Environment. Cornell Hotel and Restaurant Administration Quarterly. 23(1). 35–40. 195 indexed citations

Bitner, Mary Jo & Bernard H. Booms. (1982). Trends in Travel and Tourism Marketing : The Changing Structure of Distribution Channels. Journal of Travel Research. 20(4). 39–44. 65 indexed citations

Bitner, Mary Jo & Bernard H. Booms. (1981). Deregulation and the Future of the U.S. Travel Agent Industry. Journal of Travel Research. 20(2). 2–7. 16 indexed citations

10.

Booms, Bernard H. & Mary Jo Bitner. (1981). Marketing Strategies and Organizational Structures for Service Firms. Medical Entomology and Zoology. 489 indexed citations breakdown →

11.

Booms, Bernard H. & Mary Jo Bitner. (1980). New management tools for the successful tourism manager. Annals of Tourism Research. 7(3). 337–352. 19 indexed citations

12.

Booms, Bernard H.. (1976). Modelos econômicos na analise de política pública. LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas). 1 indexed citations

13.

Booms, Bernard H., et al.. (1973). The Politics of Redistribution: A Reformulation. American Political Science Review. 67(3). 924–933. 31 indexed citations

14.

Booms, Bernard H.. (1973). Impact of Urban Market Structure on the Level of Inventive Activity in Cities in the Early Nineteen Hundreds. Land Economics. 49(3). 318–318. 1 indexed citations

15.

Booms, Bernard H. & Teh‐wei Hu. (1971). Toward a Positive Theory of State and Local Public Expenditures: An Empirical Example. Public finance. 26(3). 419–436. 1 indexed citations

16.

Booms, Bernard H.. (1971). The black M.B.A. Business Horizons. 14(6). 47–53. 1 indexed citations

17.

Hu, Teh‐wei & Bernard H. Booms. (1971). A simultaneous equation model of public expenditure decisions in large cities. The Annals of Regional Science. 5(2). 73–85. 6 indexed citations

18.

Booms, Bernard H. & James E. Ward. (1969). The cons of black capitalism. Business Horizons. 12(5). 17–26. 11 indexed citations

19.

Booms, Bernard H., et al.. (1969). Wagner's law and the growth of state and local government. The Annals of Regional Science. 3(1). 32–40. 6 indexed citations

20.

Booms, Bernard H.. (1966). CITY GOVERNMENTAL FORM AND PUBLIC EXPENDITURE LEVELS. National Tax Journal. 19(2). 187–199. 45 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact