Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies
if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the
same subfield and year (this is the minimum needed to enter the top 1%, not the average
within it), or reaches the top citation threshold in at least one of its specific research
topics.
Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource‐based view
20031.2k citationsGautam Ray, Jay B. Barney et al.Strategic Management Journalprofile →
Estimating the Impact of “Humanizing” Customer Service Chatbots
2021200 citationsGordon Burtch, Gautam Ray et al.Information Systems Researchprofile →
Citations per year, relative to Gautam Ray Gautam Ray (= 1×)
peers
Waleed A. Muhanna
Countries citing papers authored by Gautam Ray
Since
Specialization
Citations
This map shows the geographic impact of Gautam Ray's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Gautam Ray with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Gautam Ray more than expected).
This network shows the impact of papers produced by Gautam Ray. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Gautam Ray. The network helps show where Gautam Ray may publish in the future.
Co-authorship network of co-authors of Gautam Ray
This figure shows the co-authorship network connecting the top 25 collaborators of Gautam Ray.
A scholar is included among the top collaborators of Gautam Ray based on the total number of
citations received by their joint publications. Widths of edges
represent the number of papers authors have co-authored together.
Node borders
signify the number of papers an author published with Gautam Ray. Gautam Ray is excluded from
the visualization to improve readability, since they are connected to all nodes in the network.
Burtch, Gordon, et al.. (2021). Estimating the Impact of “Humanizing” Customer Service Chatbots. Information Systems Research. 32(3). 736–751.200 indexed citations breakdown →
5.
Xue, Ling, Sunil Mithas, & Gautam Ray. (2014). Earnings Management and IT Investments: An Examination of IT Infrastructure Development. Journal of the Association for Information Systems.3 indexed citations
6.
Bapna, Ravi, et al.. (2013). International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design. International Conference on Information Systems.14 indexed citations
7.
Benítez-Amado, José & Gautam Ray. (2012). Introducing IT-enabled Business Flexibility and IT Integration in the Acquirer’s M&A Performance Equation. International Conference on Information Systems. 907–927.35 indexed citations
Gu, Bin, Ling Xue, & Gautam Ray. (2008). IT Governance and IT Investment Performance: An Empirical Analysis. Journal of the Association for Information Systems. 30.22 indexed citations
10.
Xue, Ling, Gautam Ray, & Bin Gu. (2008). A moral hazard perspective on environmental uncertainty and IT governance. Journal of the Association for Information Systems. 1158–1167.2 indexed citations
Ray, Gautam, Ling Xue, Bin Gu, & Prabhudev Konana. (2006). ASSET CHARACTERISTICS AND THE IMPACT OF IT ON FIRM SCOPE AND PERFORMANCE. Journal of the Association for Information Systems. 393–406.4 indexed citations
Xue, Ling, Gautam Ray, & Andrew B. Whinston. (2004). Benefiting the Online Multi-brand Retailer: The Impact of Supplier's Direct Channel on Wholesale Market Competition. Journal of the Association for Information Systems. 296.1 indexed citations
18.
Xue, Ling, Gautam Ray, & Andrew B. Whinston. (2004). The Impact of an Internet Shopping Infomediary on Channel Competition with Multiple Brands. Journal of the Association for Information Systems. 967–978.1 indexed citations
19.
Ray, Gautam, Jay B. Barney, & Waleed A. Muhanna. (2003). Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource‐based view. Strategic Management Journal. 25(1). 23–37.1246 indexed citations breakdown →
20.
Ray, Gautam. (2000). Information systems and competitive advantage : a process-oriented theory. OhioLink ETD Center (Ohio Library and Information Network).3 indexed citations
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive
bibliographic database. While OpenAlex provides broad and valuable coverage of the global
research landscape, it—like all bibliographic datasets—has inherent limitations. These include
incomplete records, variations in author disambiguation, differences in journal indexing, and
delays in data updates. As a result, some metrics and network relationships displayed in
Rankless may not fully capture the entirety of a scholar's output or impact.