L. W. Turley

4.3k total citations · 1 hit paper
23 papers, 3.1k citations indexed

About

L. W. Turley is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, L. W. Turley has authored 23 papers receiving a total of 3.1k indexed citations (citations by other indexed papers that have themselves been cited), including 20 papers in Marketing, 15 papers in Organizational Behavior and Human Resource Management and 5 papers in Sociology and Political Science. Recurrent topics in L. W. Turley's work include Customer Service Quality and Loyalty (15 papers), Consumer Behavior in Brand Consumption and Identification (15 papers) and Consumer Retail Behavior Studies (11 papers). L. W. Turley is often cited by papers focused on Customer Service Quality and Loyalty (15 papers), Consumer Behavior in Brand Consumption and Identification (15 papers) and Consumer Retail Behavior Studies (11 papers). L. W. Turley collaborates with scholars based in United States and Canada. L. W. Turley's co-authors include Ronald E. Milliman, Scott W. Kelley, Jean‐Charles Chebat, Karina Hoffmann, Richard Michon, Craig A. Martin, J. R. Shannon, Douglas L. Fugate and Dawn Langkamp Bolton and has published in prestigious journals such as Journal of Business Research, Journal of Advertising and Journal of Services Marketing.

In The Last Decade

L. W. Turley

22 papers receiving 2.6k citations

Hit Papers

align trajectories sort by overperformance

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Atmospheric Effects on Shopping Behavior

2000 1.3k citations L. W. Turley, Ronald E. Milliman Journal of Business Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
L. W. Turley United States	18	2.4k	1.3k	824	448	253	23	3.1k
J. S. Johar United States	14	1.9k 0.8×	831 0.6×	1.4k 1.6×	296 0.7×	114 0.5×	25	2.5k
Haim Mano United States	14	1.4k 0.6×	983 0.7×	860 1.0×	336 0.8×	137 0.5×	23	2.3k
Prashanth U. Nyer United States	11	1.8k 0.7×	1.3k 1.0×	1.4k 1.7×	586 1.3×	131 0.5×	26	3.1k
Mahesh Gopinath United States	11	1.5k 0.6×	996 0.8×	1.2k 1.4×	522 1.2×	132 0.5×	19	2.7k
H. Rao Unnava United States	26	2.3k 0.9×	700 0.5×	1.7k 2.1×	605 1.4×	302 1.2×	48	3.5k
Patricia Huddleston United States	26	1.4k 0.6×	665 0.5×	603 0.7×	372 0.8×	98 0.4×	76	2.5k
Richard L. Celsi United States	10	1.5k 0.6×	518 0.4×	1.3k 1.6×	543 1.2×	90 0.4×	12	2.7k
Robert J. Kent United States	17	1.5k 0.6×	405 0.3×	965 1.2×	242 0.5×	271 1.1×	29	2.2k
Magnus Söderlund Sweden	26	1.5k 0.6×	1.3k 1.0×	1.3k 1.6×	317 0.7×	122 0.5×	75	2.6k
Vincent P. Magnini United States	30	1.4k 0.6×	1.3k 1.0×	1.8k 2.2×	346 0.8×	104 0.4×	79	3.0k

Countries citing papers authored by L. W. Turley

Since Specialization

Citations

This map shows the geographic impact of L. W. Turley's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by L. W. Turley with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites L. W. Turley more than expected).

Fields of papers citing papers by L. W. Turley

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by L. W. Turley. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by L. W. Turley. The network helps show where L. W. Turley may publish in the future.

Co-authorship network of co-authors of L. W. Turley

This figure shows the co-authorship network connecting the top 25 collaborators of L. W. Turley. A scholar is included among the top collaborators of L. W. Turley based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with L. W. Turley. L. W. Turley is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Michon, Richard, Jean‐Charles Chebat, & L. W. Turley. (2004). Mall atmospherics: the interaction effects of the mall environment on shopping behavior. Journal of Business Research. 58(5). 576–583. 291 indexed citations

Kelley, Scott W. & L. W. Turley. (2004). The Effect of Content on Perceived Affect of Super Bowl Commercials. Journal of Sport Management. 18(4). 398–420. 34 indexed citations

Martin, Craig A. & L. W. Turley. (2004). Malls and consumption motivation: an exploratory examination of older Generation Y consumers. International Journal of Retail & Distribution Management. 32(10). 464–475. 171 indexed citations

Hoffmann, Karina, L. W. Turley, & Scott W. Kelley. (2002). Pricing retail services. Journal of Business Research. 55(12). 1015–1023. 51 indexed citations

Turley, L. W. & Jean‐Charles Chebat. (2002). Linking Retail Strategy, Atmospheric Design and Shopping Behaviour. Journal of Marketing Management. 18(1-2). 125–144. 175 indexed citations

Hoffmann, Karina & L. W. Turley. (2002). Atmospherics, Service Encounters and Consumer Decision Making: An Integrattve Perspective. The Journal of Marketing Theory and Practice. 10(3). 33–47. 168 indexed citations

Turley, L. W. & Ronald E. Milliman. (2000). Atmospheric Effects on Shopping Behavior. Journal of Business Research. 49(2). 193–211. 1349 indexed citations breakdown →

Turley, L. W. & J. R. Shannon. (2000). The impact and effectiveness of advertisements in a sports arena. Journal of Services Marketing. 14(4). 323–336. 57 indexed citations

Turley, L. W. & J. R. Shannon. (1999). The International Marketing Curriculum: Views from Students. Journal of Marketing Education. 21(3). 175–180. 29 indexed citations

10.

Turley, L. W.. (1998). Comparing the Content of Televised Service Commercials for Professional and Nonprofessional Services. Journal of Professional Services Marketing. 16(2). 113–127. 2 indexed citations

11.

Turley, L. W. & Scott W. Kelley. (1997). A Comparison of Advertising Content: Business to Business versus Consumer Services. Journal of Advertising. 26(4). 39–48. 102 indexed citations

12.

Shannon, J. R., et al.. (1996). Preparation for Careers in International Marketing. Journal of Teaching in International Business. 7(3). 17–32. 3 indexed citations

13.

Turley, L. W. & Scott W. Kelley. (1995). The Effects of Awareness and Quality Risk on the Price-Quality Relationship Among Services. 1(1). 57–76. 1 indexed citations

14.

Turley, L. W., et al.. (1995). Price Knowledge for Services: An Empirical Investigation. Journal of Professional Services Marketing. 12(1). 39–52. 23 indexed citations

15.

Turley, L. W., et al.. (1995). Evoked Sets: A Dynamic Process Model. The Journal of Marketing Theory and Practice. 3(2). 28–36. 18 indexed citations

16.

Turley, L. W., et al.. (1995). Brand name strategies in the service sector. Journal of Consumer Marketing. 12(4). 42–50. 103 indexed citations

17.

Turley, L. W., et al.. (1994). Retail Influence on Evoked Set Formation and Final Choice of ShoppingGoods. International Journal of Retail & Distribution Management. 22(7). 10–17. 11 indexed citations

18.

Turley, L. W., et al.. (1993). International Marketing: Student Attitudes and Behavior. Marketing Education Review. 3(1). 52–57. 8 indexed citations

19.

Turley, L. W. & Douglas L. Fugate. (1992). The Multidimensional Nature of Service Facilities. Journal of Services Marketing. 6(3). 37–45. 61 indexed citations

20.

Turley, L. W.. (1990). Strategies for Reducing Perceptions of Quality Risk inServices. Journal of Services Marketing. 4(3). 5–12. 20 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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