Jörg Finsterwalder
- Marketing top 1%
- Organizational Behavior and Human Resource Management top 2%
- Sociology and Political Science top 5%
- General Health Professions top 10%
- Business and International Management top 2%
- Co-authors
- Volker G. KuppelwieserSven TuzovicVirginia BakerMaria HepiJeff FooteSarah DoddsLilliemay CheungAlastair Tombs
- Topics
- Service and Product Innovation (23 papers)Customer Service Quality and Loyalty (19 papers)Mental Health and Patient Involvement (7 papers)
- Cited by
- MarketingBusiness and International ManagementOrganizational Behavior and Human Resource Management
- Journals
- Journal of Business ResearchEuropean Journal of MarketingJournal of Retailing and Consumer Services
- Partner nations
- New ZealandAustraliaFrance
In The Last Decade
Jörg Finsterwalder
32 papers receiving 932 citations
Peers
Comparison fields: 5 of 81
- Marketing 661
- Organizational Behavior and Human Resource Management 382
- Sociology and Political Science 348
- General Health Professions 113
- Business and International Management 113
Countries citing papers authored by Jörg Finsterwalder
This map shows the geographic impact of Jörg Finsterwalder's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jörg Finsterwalder with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jörg Finsterwalder more than expected).
Fields of papers citing papers by Jörg Finsterwalder
This network shows the impact of papers produced by Jörg Finsterwalder. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jörg Finsterwalder. The network helps show where Jörg Finsterwalder may publish in the future.
Co-authorship network of co-authors of Jörg Finsterwalder
This figure shows the co-authorship network connecting the top 25 collaborators of Jörg Finsterwalder. A scholar is included among the top collaborators of Jörg Finsterwalder based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jörg Finsterwalder. Jörg Finsterwalder is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 0 | |
| 2 | 2 | |
| 3 | 2 | |
| 4 | 10 | |
| 5 | 11 | |
| 6 | 47 | |
| 7 | 107 | |
| 8 | 92 | |
| 9 | 54 | |
| 10 | 2 | |
| 11 | 61 | |
| 12 | 18 | |
| 13 | 43 | |
| 14 | 28 | |
| 15 | 11 | |
| 16 | 35 | |
| 17 | 44 | |
| 18 | 2 | |
| 19 | Quality in group service encounters: A theoretical exploration of the concept of a simultaneous multi-customer co-creation process | 4 |
| 20 | 23 |
About Jörg Finsterwalder
Jörg Finsterwalder is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Neuropsychology and Physiological Psychology, having authored 34 papers that have together received 976 indexed citations. Recurring topics across this work include Service and Product Innovation (23 papers), Customer Service Quality and Loyalty (19 papers) and Mental Health and Patient Involvement (7 papers). The work is most often cited by research in Marketing (661 citations), Business and International Management (113 citations) and Organizational Behavior and Human Resource Management (382 citations). Jörg Finsterwalder has collaborated with scholars based in New Zealand, Australia and France. Frequent co-authors include Volker G. Kuppelwieser, Sven Tuzovic, Virginia Baker, Maria Hepi, Jeff Foote, Sarah Dodds, Lilliemay Cheung, Alastair Tombs, Raymond P. Fisk and Silke Boenigk. Their work appears in journals such as Journal of Business Research, European Journal of Marketing and Journal of Retailing and Consumer Services.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.