Cheryl Leo
Impact in
- Marketing top 2%
- Consumer Behavior in Brand Consumption and Identification
- Service and Product Innovation
- Consumer Retail Behavior Studies
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- Customer Service Quality and Loyalty
- Job Satisfaction and Organizational Behavior
Papers in
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- Customer Service Quality and Loyalty 13
- Marketing 13
- Service and Product Innovation 7
- Consumer Behavior in Brand Consumption and Identification 6
- Consumer Retail Behavior Studies 3
- Co-authors
- Rebekah Russell‐Bennett (9 shared papers)Charmine E. J. Härtel (1 shared paper)Cindy Yunhsin Chou (6 shared papers)Sharyn Rundle‐Thiele (5 shared papers)G Laud (4 shared papers)Yelena Tsarenko (2 shared papers)Timo Dietrich (4 shared papers)Denni Arli (2 shared papers)
In The Last Decade
Cheryl Leo
27 papers receiving 767 citations
Peers
Comparison fields: 5 of 77
- Marketing 406
- Organizational Behavior and Human Resource Management 286
- Business and International Management 39
- Applied Psychology 96
- Information Systems and Management 97
Countries citing papers authored by Cheryl Leo
This map shows the geographic impact of Cheryl Leo's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Cheryl Leo with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Cheryl Leo more than expected).
Fields of papers citing papers by Cheryl Leo
This network shows the impact of papers produced by Cheryl Leo. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Cheryl Leo. The network helps show where Cheryl Leo may publish in the future.
Co-authors
The 22 scholars most cited alongside Cheryl Leo, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 27 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | 2005 | 119 | |
| 2 | 2019 | 81 | |
| 3 | 2017 | 75 | |
| 4 | 2015 | 48 | |
| 5 | 2015 | 47 | |
| 6 | 2013 | 45 | |
| 7 | 2015 | 40 | |
| 8 | 2019 | 34 | |
| 9 | 2013 | 33 | |
| 10 | 2017 | 33 | |
| 11 | 2015 | 30 | |
| 12 | 2012 | 28 | |
| 13 | 2017 | 25 | |
| 14 | 2016 | 24 | |
| 15 | 2022 | 24 | |
| 16 | 2017 | 22 | |
| 17 | 2021 | 20 | |
| 18 | 2022 | 18 | |
| 19 | 2013 | 14 | |
| 20 | 2019 | 14 |
About Cheryl Leo
Cheryl Leo is a scholar working on Organizational Behavior and Human Resource Management, Marketing, Sociology and Political Science, Strategy and Management and Applied Psychology, having authored 27 papers that have together received 808 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (13 papers), Service and Product Innovation (7 papers), Behavioral Health and Interventions (6 papers), Consumer Behavior in Brand Consumption and Identification (6 papers), Substance Abuse Treatment and Outcomes (5 papers), Digital Marketing and Social Media (3 papers), Consumer Retail Behavior Studies (3 papers) and Psychology of Social Influence (3 papers). The work is most often cited by research in Marketing (406 citations), Organizational Behavior and Human Resource Management (286 citations), Business and International Management (39 citations), Applied Psychology (96 citations) and Information Systems and Management (97 citations). Cheryl Leo has collaborated with scholars based in Australia, Taiwan and Canada. Frequent co-authors include Rebekah Russell‐Bennett, Charmine E. J. Härtel, Cindy Yunhsin Chou, Sharyn Rundle‐Thiele, G Laud, Yelena Tsarenko, Timo Dietrich, Denni Arli, Herman H. M. Tse and Tom Chen. Their work appears in journals such as Journal of Services Marketing, Journal of service management, Journal of Business Research, Health Education and International Journal of Consumer Studies.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.