Sven Tuzovic

1.4k total citations
43 papers, 875 citations indexed

About

Sven Tuzovic is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Sven Tuzovic has authored 43 papers receiving a total of 875 indexed citations (citations by other indexed papers that have themselves been cited), including 23 papers in Marketing, 20 papers in Organizational Behavior and Human Resource Management and 16 papers in Sociology and Political Science. Recurrent topics in Sven Tuzovic's work include Customer Service Quality and Loyalty (20 papers), Technology Adoption and User Behaviour (12 papers) and Consumer Retail Behavior Studies (12 papers). Sven Tuzovic is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Technology Adoption and User Behaviour (12 papers) and Consumer Retail Behavior Studies (12 papers). Sven Tuzovic collaborates with scholars based in Australia, United States and Germany. Sven Tuzovic's co-authors include Sertan Kabadayi, Stefanie Paluch, Genevieve E. O’Connor, Volker G. Kuppelwieser, Jochen Wirtz, Jörg Finsterwalder, Moritz Jörling, Michael Ehret, Manfred Bruhn and Frauke Mattison Thompson and has published in prestigious journals such as Technological Forecasting and Social Change, International Journal of Hospitality Management and Industrial Marketing Management.

In The Last Decade

Sven Tuzovic

39 papers receiving 827 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Sven Tuzovic Australia 16 371 302 249 147 135 43 875
László Sajtos New Zealand 16 319 0.9× 286 0.9× 253 1.0× 90 0.6× 66 0.5× 46 765
Juhyun Kang South Korea 13 347 0.9× 261 0.9× 624 2.5× 145 1.0× 185 1.4× 21 1.0k
Jasmine A.L. Yeap Malaysia 14 241 0.6× 159 0.5× 321 1.3× 107 0.7× 75 0.6× 39 887
Mubbsher Munawar Khan Pakistan 15 299 0.8× 345 1.1× 259 1.0× 97 0.7× 63 0.5× 30 916
Adedapo Oluwaseyi Ojo Malaysia 15 407 1.1× 162 0.5× 166 0.7× 82 0.6× 80 0.6× 50 935
Sérgio Dominique‐Ferreira Portugal 12 289 0.8× 215 0.7× 456 1.8× 200 1.4× 82 0.6× 34 858
Raechel Johns Australia 16 365 1.0× 180 0.6× 301 1.2× 80 0.5× 48 0.4× 53 813
Md. Uzir Hossain Uzir Malaysia 11 294 0.8× 234 0.8× 239 1.0× 89 0.6× 45 0.3× 31 752
Avraam Papastathopoulos United Arab Emirates 17 123 0.3× 281 0.9× 369 1.5× 82 0.6× 97 0.7× 35 807
Vincent Onyemah United States 12 212 0.6× 373 1.2× 179 0.7× 60 0.4× 52 0.4× 26 757

Countries citing papers authored by Sven Tuzovic

Since Specialization
Citations

This map shows the geographic impact of Sven Tuzovic's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sven Tuzovic with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sven Tuzovic more than expected).

Fields of papers citing papers by Sven Tuzovic

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sven Tuzovic. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sven Tuzovic. The network helps show where Sven Tuzovic may publish in the future.

Co-authorship network of co-authors of Sven Tuzovic

This figure shows the co-authorship network connecting the top 25 collaborators of Sven Tuzovic. A scholar is included among the top collaborators of Sven Tuzovic based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sven Tuzovic. Sven Tuzovic is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Martin, Brett, et al.. (2023). Defining Biometrics With Privacy and Benefits: A Research Agenda. Australasian Marketing Journal (AMJ). 31(4). 294–302. 2 indexed citations
2.
Bianchi, Constanza, Sven Tuzovic, & Volker G. Kuppelwieser. (2022). Investigating the drivers of wearable technology adoption for healthcare in South America. Information Technology and People. 36(2). 916–939. 23 indexed citations
3.
Tuzovic, Sven, Sertan Kabadayi, & Stefanie Paluch. (2021). To dine or not to dine? Collective wellbeing in hospitality in the COVID-19 era. International Journal of Hospitality Management. 95. 102892–102892. 51 indexed citations
4.
Tuzovic, Sven, et al.. (2020). Mobile-assisted showroomers: Understanding their purchase journey and personalities. Journal of Retailing and Consumer Services. 58. 102280–102280. 37 indexed citations
5.
6.
Tuzovic, Sven. (2019). Treat or trick: we asked people how they feel about sharing fitness data with insurance companies. QUT ePrints (Queensland University of Technology). 1 indexed citations
7.
Paluch, Stefanie & Sven Tuzovic. (2019). Persuaded self-tracking with wearable technology: carrot or stick?. Journal of Services Marketing. 33(4). 436–448. 34 indexed citations
8.
Thompson, Frauke Mattison, et al.. (2018). Trustmarks: Strategies for exploiting their full potential in e-commerce. Business Horizons. 62(2). 237–247. 29 indexed citations
9.
Tuzovic, Sven, et al.. (2018). Leveraging location-based services to disrupt retail showrooming. QUT ePrints (Queensland University of Technology).
10.
Paluch, Stefanie & Sven Tuzovic. (2017). Leveraging pushed self-tracking in the health insurance industry: How do individuals perceive smart wearables offered by insurance organization?. Journal of the Association for Information Systems. 2732. 4 indexed citations
11.
Tuzovic, Sven & Volker G. Kuppelwieser. (2016). Developing a framework of service convenience in health care: An exploratory study for a primary care provider. Health Marketing Quarterly. 33(2). 127–148. 17 indexed citations
12.
Wirtz, Jochen, Sven Tuzovic, & Michael Ehret. (2015). Global business services. Journal of service management. 26(4). 565–587. 51 indexed citations
13.
Wirtz, Jochen, Sven Tuzovic, & Volker G. Kuppelwieser. (2014). The role of marketing in today's enterprises. Journal of service management. 25(2). 171–194. 23 indexed citations
14.
Hadwich, Karsten, et al.. (2010). Perceived quality of e‐health services: A conceptual scale development of e‐health service quality based on the C‐OAR‐SE approach. QUT ePrints (Queensland University of Technology). 7 indexed citations
15.
Finsterwalder, Jörg & Sven Tuzovic. (2010). Quality in group service encounters: A theoretical exploration of the concept of a simultaneous multi-customer co-creation process. Journal of Service Theory and Practice. 4 indexed citations
16.
Tuzovic, Sven. (2010). Frequent (flier) frustration and the dark side of word‐of‐web: exploring online dysfunctional behavior in online feedback forums. Journal of Services Marketing. 24(6). 446–457. 1 indexed citations
17.
Hadwich, Karsten, et al.. (2010). Perceived quality of e‐health services. International Journal of Pharmaceutical and Healthcare Marketing. 4(2). 112–136. 38 indexed citations
18.
Finsterwalder, Jörg & Sven Tuzovic. (2010). Quality in group service encounters. Managing Service Quality. 20(2). 109–122. 23 indexed citations
19.
Tuzovic, Sven. (2009). Key determinants of real estate service quality among renters and buyers. Journal of Services Marketing. 23(7). 496–507. 15 indexed citations
20.
Tuzovic, Sven. (2008). Investigating the concept of potential quality: An exploratory study in the real estate industry. Journal of Service Theory and Practice. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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