Jamid Ul Islam

4.9k total citations · 4 hit papers
41 papers, 3.6k citations indexed

About

Jamid Ul Islam is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Jamid Ul Islam has authored 41 papers receiving a total of 3.6k indexed citations (citations by other indexed papers that have themselves been cited), including 28 papers in Sociology and Political Science, 22 papers in Organizational Behavior and Human Resource Management and 20 papers in Marketing. Recurrent topics in Jamid Ul Islam's work include Digital Marketing and Social Media (26 papers), Customer Service Quality and Loyalty (18 papers) and Consumer Behavior in Brand Consumption and Identification (16 papers). Jamid Ul Islam is often cited by papers focused on Digital Marketing and Social Media (26 papers), Customer Service Quality and Loyalty (18 papers) and Consumer Behavior in Brand Consumption and Identification (16 papers). Jamid Ul Islam collaborates with scholars based in India, Saudi Arabia and France. Jamid Ul Islam's co-authors include Zillur Rahman, Linda D. Hollebeek, Owais Nazir, Imran Khan, Raouf Ahmad Rather, Aaleya Rasool, Shadma Shahid, Mobin Fatma, Anushree Tandon and Amandeep Dhir and has published in prestigious journals such as Journal of Cleaner Production, International Journal of Hospitality Management and European Journal of Marketing.

In The Last Decade

Jamid Ul Islam

39 papers receiving 3.5k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

The impact of online brand community characteristics on customer engagement: An application of Stimulus-Organism-Response paradigm

2017 373 citations Jamid Ul Islam, Zillur Rahman profile →
Consumer engagement in online brand communities: a solicitation of congruity theory

2017 293 citations Jamid Ul Islam, Zillur Rahman et al. Internet Research profile →
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences

2019 242 citations Jamid Ul Islam, Linda D. Hollebeek et al. Journal of Retailing and Consumer Services profile →
Tourism-based customer engagement: the construct, antecedents, and consequences

2019 234 citations Raouf Ahmad Rather, Linda D. Hollebeek et al. Service Industries Journal profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Jamid Ul Islam India	29	2.5k	2.0k	1.5k	1.0k	347	41	3.6k
Raouf Ahmad Rather India	35	3.3k 1.3×	2.6k 1.3×	1.8k 1.2×	866 0.9×	310 0.9×	82	4.8k
Vikas Kumar India	28	2.8k 1.2×	2.4k 1.2×	1.2k 0.8×	887 0.9×	315 0.9×	56	4.0k
Paul Harrigan Australia	32	2.7k 1.1×	1.6k 0.8×	965 0.7×	1.2k 1.2×	309 0.9×	74	3.8k
Isabel Buil Spain	30	1.8k 0.7×	1.8k 0.9×	1.2k 0.8×	526 0.5×	444 1.3×	67	4.1k
Gomaa Agag United Kingdom	35	1.7k 0.7×	1.7k 0.8×	856 0.6×	1.1k 1.1×	595 1.7×	70	3.4k
Khaldoon Nusair United States	28	2.6k 1.1×	1.9k 0.9×	1.1k 0.7×	1.5k 1.5×	173 0.5×	65	3.7k
Carla Ruíz Mafé Spain	32	2.3k 0.9×	1.6k 0.8×	897 0.6×	1.6k 1.5×	259 0.7×	108	3.3k
Arnold Japutra Australia	33	1.8k 0.7×	1.9k 0.9×	804 0.6×	617 0.6×	333 1.0×	101	3.2k
Yu‐Hui Fang Taiwan	23	2.2k 0.9×	1.5k 0.8×	1.1k 0.8×	1.7k 1.7×	195 0.6×	40	3.5k
Chanaka Jayawardhena United Kingdom	28	1.7k 0.7×	1.7k 0.8×	1.2k 0.8×	1.4k 1.4×	404 1.2×	62	3.1k

Countries citing papers authored by Jamid Ul Islam

Since Specialization

Citations

This map shows the geographic impact of Jamid Ul Islam's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jamid Ul Islam with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jamid Ul Islam more than expected).

Fields of papers citing papers by Jamid Ul Islam

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jamid Ul Islam. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jamid Ul Islam. The network helps show where Jamid Ul Islam may publish in the future.

Co-authorship network of co-authors of Jamid Ul Islam

This figure shows the co-authorship network connecting the top 25 collaborators of Jamid Ul Islam. A scholar is included among the top collaborators of Jamid Ul Islam based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jamid Ul Islam. Jamid Ul Islam is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Rasool, Aaleya, et al.. (2026). Managing Negative Engagement in Retail Mobile Apps: Drivers, Consequences, and Implications. Information Systems Management. 1–17.

Islam, Jamid Ul, et al.. (2025). Parasocial Interaction in Marketing Domain: Offering Insights Through a Systematic Literature Review. International Journal of Consumer Studies. 49(4).

Shahid, Shadma, et al.. (2025). Brand love and customer brand engagement for masstige: a cross-cultural perspective. Journal of Product & Brand Management. 34(4). 545–561. 4 indexed citations

Zakkariya, K.A., et al.. (2024). When going green goes wrong: The effects of greenwashing on brand avoidance and negative word-of-mouth. Journal of Retailing and Consumer Services. 78. 103773–103773. 43 indexed citations

Islam, Jamid Ul, et al.. (2024). From status to sustainability: How social influence and sustainability consciousness drive green purchase intentions in luxury restaurants. Acta Psychologica. 251. 104595–104595. 7 indexed citations

Satar, Mir Shahid, Raouf Ahmad Rather, Shadma Shahid, et al.. (2024). Dynamics of social media involvement in building customer engagement and co-creation behavior: the moderating role of brand interactivity. Asia Pacific Journal of Marketing and Logistics. 36(10). 2237–2258. 5 indexed citations

Rasool, Aaleya, Jamid Ul Islam, & Farooq Shah. (2023). Unravelling relational dynamics between experiential value and customer engagement: Does customer gender matter?. Journal of Marketing Communications. 31(6). 634–661. 9 indexed citations

Tandon, Anushree, Puneet Kaur, Namita Ruparel, Jamid Ul Islam, & Amandeep Dhir. (2021). Cyberloafing and cyberslacking in the workplace: systematic literature review of past achievements and future promises. Internet Research. 32(1). 55–89. 105 indexed citations

Islam, Jamid Ul, Zillur Rahman, & Regina Connolly. (2021). Commentary on Progressing Understanding of Online Customer Engagement: Recent Trends and Challenges. Journal of Internet Commerce. 20(4). 403–408. 14 indexed citations

10.

Shahid, Shadma, et al.. (2021). Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes. Journal of Retailing and Consumer Services. 65. 102870–102870. 73 indexed citations

11.

Nazir, Owais, Jamid Ul Islam, & Zillur Rahman. (2020). Effect of CSR participation on employee sense of purpose and experienced meaningfulness: A self-determination theory perspective. Journal of Hospitality and Tourism Management. 46. 123–133. 99 indexed citations

12.

Rasool, Aaleya, Farooq Shah, & Jamid Ul Islam. (2020). Customer engagement in the digital age: a review and research agenda. Current Opinion in Psychology. 36. 96–100. 90 indexed citations

13.

Abbasi, Amir Zaib, Muhammad Asif, Linda D. Hollebeek, et al.. (2020). The effects of consumer esports videogame engagement on consumption behaviors. Journal of Product & Brand Management. 30(8). 1194–1211. 61 indexed citations

14.

Rather, Raouf Ahmad, Linda D. Hollebeek, & Jamid Ul Islam. (2019). Tourism-based customer engagement: the construct, antecedents, and consequences. Service Industries Journal. 39(7-8). 519–540. 234 indexed citations breakdown →

15.

Khan, Imran, Linda D. Hollebeek, Mobin Fatma, Jamid Ul Islam, & Zillur Rahman. (2019). Brand engagement and experience in online services. Journal of Services Marketing. 34(2). 163–175. 131 indexed citations

16.

Hollebeek, Linda D., David E. Sprott, Tor W. Andreassen, et al.. (2019). Customer engagement in evolving technological environments: synopsis and guiding propositions. European Journal of Marketing. 53(9). 2018–2023. 132 indexed citations

17.

Islam, Jamid Ul, Zillur Rahman, & Linda D. Hollebeek. (2017). Consumer engagement in online brand communities: a solicitation of congruity theory. Internet Research. 28(1). 23–45. 293 indexed citations breakdown →

18.

Nazir, Owais & Jamid Ul Islam. (2017). Enhancing organizational commitment and employee performance through employee engagement. South Asian Journal of Business Studies. 6(1). 98–114. 156 indexed citations

19.

Islam, Jamid Ul & Zillur Rahman. (2016). Linking Customer Engagement to Trust and Word-of-Mouth on Facebook Brand Communities: An Empirical Study. Journal of Internet Commerce. 15(1). 40–58. 189 indexed citations

20.

Islam, Jamid Ul, et al.. (2014). References that people do not neglect – A study of word-of-mouth in Indian healthcare industry. 4(5). 143–154. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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