Tillmann Wagner

2.3k total citations · 1 hit paper
20 papers, 1.6k citations indexed

About

Tillmann Wagner is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Tillmann Wagner has authored 20 papers receiving a total of 1.6k indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Marketing, 8 papers in Organizational Behavior and Human Resource Management and 6 papers in Sociology and Political Science. Recurrent topics in Tillmann Wagner's work include Consumer Behavior in Brand Consumption and Identification (9 papers), Customer Service Quality and Loyalty (8 papers) and Consumer Retail Behavior Studies (7 papers). Tillmann Wagner is often cited by papers focused on Consumer Behavior in Brand Consumption and Identification (9 papers), Customer Service Quality and Loyalty (8 papers) and Consumer Retail Behavior Studies (7 papers). Tillmann Wagner collaborates with scholars based in United States, Switzerland and Germany. Tillmann Wagner's co-authors include Barton A. Weitz, Richard J. Lutz, Thomas Rudolph, Thorsten Hennig‐Thurau, Daniel Korschun, Michael S. Minor, Angela Hausman, Christian Schmitz, Marc Linzmajer and Simon Brach and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of Retailing and Consumer Services.

In The Last Decade

Tillmann Wagner

19 papers receiving 1.5k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions

2009 918 citations Tillmann Wagner, Richard J. Lutz et al. Journal of Marketing profile →

Peers

Tillmann Wagner

MARKE

OBHRM

SPS

ISM

Boris Bartikowski France

Pavlos A. Vlachos Greece

Daniel Korschun United States

Adam Rapp United States

Bruce D. Keillor United States

B. Andrew Cudmore United States

Jaywant Singh United Kingdom

Klement Podnar Slovenia

Paolo Guenzi Italy

Lou E. Pelton United States

Boris Bartikowski France

Tillmann Wagner

820 ×0.8

MARKE

407 ×0.6

543 ×0.9

OBHRM

710 ×1.6

SPS

153 ×0.5

ISM

Citations per year, relative to Tillmann Wagner Tillmann Wagner (= 1×) peers Boris Bartikowski

Countries citing papers authored by Tillmann Wagner

Since Specialization

Citations

This map shows the geographic impact of Tillmann Wagner's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Tillmann Wagner with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Tillmann Wagner more than expected).

Fields of papers citing papers by Tillmann Wagner

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Tillmann Wagner. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Tillmann Wagner. The network helps show where Tillmann Wagner may publish in the future.

Co-authorship network of co-authors of Tillmann Wagner

This figure shows the co-authorship network connecting the top 25 collaborators of Tillmann Wagner. A scholar is included among the top collaborators of Tillmann Wagner based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Tillmann Wagner. Tillmann Wagner is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Wagner, Tillmann, et al.. (2020). Do Customer Discounts Affect Frontline Employees?. Journal of Service Research. 24(3). 390–404. 5 indexed citations

Faßnacht, Martin, et al.. (2020). Testing the influence of real-time performance feedback on employees in digital services. Journal of service management. 31(3). 345–371. 15 indexed citations

Linzmajer, Marc, Simon Brach, Gianfranco Walsh, & Tillmann Wagner. (2019). Customer Ethnic Bias in Service Encounters. Journal of Service Research. 23(2). 194–210. 4 indexed citations

Wagner, Tillmann, et al.. (2019). Deconstructing corporate hypocrisy: A delineation of its behavioral, moral, and attributional facets. Journal of Business Research. 114. 385–394. 79 indexed citations

Linzmajer, Marc, Simon Brach, Gianfranco Walsh, & Tillmann Wagner. (2019). Customer Ethnic Bias in Service Encounters. Journal of Service Research. 23(2). 194–210. 19 indexed citations

Rudolph, Thomas & Tillmann Wagner. (2010). Towards a Hierarchical Theory of Shopping Motivation. SSRN Electronic Journal. 1 indexed citations

Wagner, Tillmann & Thomas Rudolph. (2010). Towards a hierarchical theory of shopping motivation. Journal of Retailing and Consumer Services. 17(5). 415–429. 91 indexed citations

Wagner, Tillmann, Thorsten Hennig‐Thurau, & Thomas Rudolph. (2009). Does Customer Demotion Jeopardize Loyalty?. Journal of Marketing. 73(3). 69–85. 137 indexed citations

Wagner, Tillmann, Thorsten Hennig‐Thurau, & Thomas Rudolph. (2009). Does Customer Demotion Jeopardize Loyalty?. Journal of Marketing. 73(3). 69–85. 155 indexed citations

10.

Wagner, Tillmann, Richard J. Lutz, & Barton A. Weitz. (2009). Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions. Journal of Marketing. 73(6). 77–91. 918 indexed citations breakdown →

11.

Rudolph, Thomas, et al.. (2009). Kundensegmentierung im Handel — Kaufmotive erkennen und nutzen. Marketing Review St Gallen. 26(4). 34–39.

12.

Rudolph, Thomas, Tillmann Wagner, & Stanley E. Fawcett. (2008). Project management in retailing: integrating the behavioral dimension. The International Review of Retail Distribution and Consumer Research. 18(3). 325–341. 11 indexed citations

13.

McDonald, Robert E., Tillmann Wagner, & Michael S. Minor. (2008). Cheers! A Means‐End Chain Analysis of College Students’ Bar‐Choice Motivations. Annals of Leisure Research. 11(3-4). 386–403. 8 indexed citations

14.

Wagner, Tillmann, Pelin Bicen, & Zachary R. Hall. (2008). The dark side of retailing: towards a scale of corporate social irresponsibility. International Journal of Retail & Distribution Management. 36(2). 124–142. 11 indexed citations

15.

Wagner, Tillmann. (2007). Shopping motivation revised: a means‐end chain analytical perspective. International Journal of Retail & Distribution Management. 35(7). 569–582. 108 indexed citations

16.

Schmitz, Christian & Tillmann Wagner. (2007). Satisfaction in International Marketing Channels. Journal of Marketing Channels. 14(4). 5–39. 13 indexed citations

17.

Rudolph, Thomas, Bert Rosenbloom, & Tillmann Wagner. (2004). Barriers to Online Shopping in Switzerland. Journal of International Consumer Marketing. 16(3). 55–74. 4 indexed citations

18.

Minor, Michael S., et al.. (2004). Rock on! An elementary model of customer satisfaction with musical performances. Journal of Services Marketing. 18(1). 7–18. 53 indexed citations

19.

Rudolph, Thomas, M. Schweizer, & Tillmann Wagner. (2004). Consumer Confusion in Retail Environments: An Adoption of the MR Model. Alexandria (UniSG) (University of St.Gallen). 3 indexed citations

20.

Hirche, T. O., E. Lambrecht, & Tillmann Wagner. (2002). Crack-Syndrom: Pulmonale Komplikationen nach Kokaininhalation. Pneumologie. 56(11). 684–688. 7 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact