Michael R. Solomón

4.9k citations
25 papers · 3.5k indexed · 3 hit papers · h-index 15
Topics
Customer Service Quality and Loyalty (7 papers)Service and Product Innovation (4 papers)Consumer Behavior in Brand Consumption and Identification (3 papers)

In The Last Decade

Michael R. Solomón

24 papers receiving 3.1k citations

Hit Papers

A Role Theory Perspective on Dyadic Interactions: The Ser...19852026199820121985198519872505007501000

Peers

Michael R. Solomón
Comparison fields: 5 of 109
  • Organizational Behavior and Human Resource Management 2.3k
  • Marketing 1.8k
  • Sociology and Political Science 1.4k
  • Information Systems and Management 450
  • Strategy and Management 376
Replace Neeli Bendapudi with:
Neeli Bendapudi United States
Steven Lysonski United States
Cynthia Webster United States
John A. Czepiel United States
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Citations per field
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Citations per year

Countries citing papers authored by Michael R. Solomón

Since Specialization
Citations

This map shows the geographic impact of Michael R. Solomón's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Michael R. Solomón with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Michael R. Solomón more than expected).

Fields of papers citing papers by Michael R. Solomón

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Michael R. Solomón. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Michael R. Solomón. The network helps show where Michael R. Solomón may publish in the future.

Co-authorship network of co-authors of Michael R. Solomón

This figure shows the co-authorship network connecting the top 25 collaborators of Michael R. Solomón. A scholar is included among the top collaborators of Michael R. Solomón based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Michael R. Solomón. Michael R. Solomón is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 0
2 5
3 6
4
Spectacles of Erudition: Physicians and Vernacular Medical Writing in Early Modern Spain
1
5
Comportamiento del consumidor
51
6
The Truth About What Customers Want
2
7 31
8 23
9 68
10 34
11 13
12 6
13 343
14 5
15
Predictability and Personalization in the Service Encounterbreakdown →
701
16 79
17
A Role Theory Perspective on Dyadic Interactions: The Service Encounterbreakdown →
704
18
A Role Theory Perspective on Dyadic Interactions: The Service Encounterbreakdown →
1174
19 58
20
Experience with computerized office records.
2

About Michael R. Solomón

Michael R. Solomón is a scholar working on Tourism, Leisure and Hospitality Management, Organizational Behavior and Human Resource Management and Marketing, having authored 25 papers that have together received 3.5k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (7 papers), Service and Product Innovation (4 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (2.3k citations), Marketing (1.8k citations) and Information Systems and Management (450 citations). Michael R. Solomón has collaborated with scholars based in United States, Netherlands and Canada. Frequent co-authors include Carol Surprenant, John A. Czepiel, Natalie Wood, Ken Judge, Caroline Lego Muñoz, Chester A. Insko, Judith Smith, T. Joel Wade, Basil G. Englis and David Allan. Their work appears in journals such as Journal of Marketing, Journal of Experimental Social Psychology and Gastrointestinal Endoscopy.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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