Paul P. Maglio

17.2k citations
122 papers · 10.3k indexed · 7 hit papers · h-index 38
Topics
Service and Product Innovation (45 papers)Customer Service Quality and Loyalty (14 papers)Information Systems Theories and Implementation (14 papers)
Journals
SHILAP Revista de lepidopterologíaTrends in Cognitive SciencesAmerican Journal of Public Health

In The Last Decade

Paul P. Maglio

121 papers receiving 9.3k citations

Hit Papers

On value and value co-creation: A service system...19942026200420152008200719942007201650010001.5k

Peers

Paul P. Maglio
Comparison fields: 5 of 154
  • Marketing 5.6k
  • Organizational Behavior and Human Resource Management 2.7k
  • Sociology and Political Science 2.3k
  • Strategy and Management 1.7k
  • Management of Technology and Innovation 1.5k
Replace Jim Spohrer with:
Jim Spohrer United States
Leyland Pitt Canada
Anders Gustafsson Sweden
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Alain Yee‐Loong Chong China
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Paul P. Maglio relative to Jim Spohrer United States Jim Spohrer's profile →
Citations per field
00.5×3.7×
Jim Spohrer · 1×
Citations per year

Countries citing papers authored by Paul P. Maglio

Since Specialization
Citations

This map shows the geographic impact of Paul P. Maglio's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Paul P. Maglio with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Paul P. Maglio more than expected).

Fields of papers citing papers by Paul P. Maglio

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Paul P. Maglio. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Paul P. Maglio. The network helps show where Paul P. Maglio may publish in the future.

Co-authorship network of co-authors of Paul P. Maglio

This figure shows the co-authorship network connecting the top 25 collaborators of Paul P. Maglio. A scholar is included among the top collaborators of Paul P. Maglio based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Paul P. Maglio. Paul P. Maglio is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 1
2 39
3
A Service Science Perspective on the Role of ICT in Service Innovation
24
4
How Physical Interaction Helps Performance in a Scrabble-like Task.
1
5 264
6
A1: spreadsheet-based scripting for developing web tools
3
7
Usable Autonomic Computing Systems: The Administrator's.
2
8 14
9
The Benefits of Epistemic Action Outweigh the Costs
5
10
Segmentation of Display Space Interferes with Multitasking.
2
11
Multimodal Menu Interface for Mobile Web Browsing.
1
12
Personal Webmelody: Customized sonification of web servers
18
13
How to Teach a Fish to Swim
1
14 3
15
Two Views are Better than One: Epistemic Actions May Prime
2
16
What You Feel Must Be What You See: Adding Tactile Feedback to the Trackpoint.
41
17
On the Trail of Information Searchers
2
18 2
19
Perceptive Actions in Tetris
3
20
Some Epistemic Benefits of Action-Tetris, a Case Study
20

About Paul P. Maglio

Paul P. Maglio is a scholar working on Marketing, Human-Computer Interaction and Information Systems and Management, having authored 122 papers that have together received 10.3k indexed citations. Recurring topics across this work include Service and Product Innovation (45 papers), Customer Service Quality and Loyalty (14 papers) and Information Systems Theories and Implementation (14 papers). The work is most often cited by research in Marketing (5.6k citations), Organizational Behavior and Human Resource Management (2.7k citations) and Management of Technology and Innovation (1.5k citations). Paul P. Maglio has collaborated with scholars based in United States, South Korea and Australia. Frequent co-authors include Jim Spohrer, Stephen L. Vargo, Melissa Archpru Akaka, David Kirsh, Christopher S. Campbell, Chiehyeon Lim, Rob Barrett, J. Bailey, N. Caswell and Daniel Gruhl. Their work appears in journals such as SHILAP Revista de lepidopterología, Trends in Cognitive Sciences and American Journal of Public Health.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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