Recovering and Learning from Service Failure
- Authors
- Stephen S. TaxStephen Brown
In The Last Decade
doi.org/w8161900 →Countries where authors are citing Recovering and Learning from Service Failure
This map shows the geographic impact of Recovering and Learning from Service Failure. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Recovering and Learning from Service Failure with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Recovering and Learning from Service Failure more than expected).
Fields of papers citing Recovering and Learning from Service Failure
This network shows the impact of Recovering and Learning from Service Failure. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the Recovering and Learning from Service Failure.
About Recovering and Learning from Service Failure
This paper, published in 1998, received 538 indexed citations . Written by Stephen S. Tax and Stephen Brown covering the research area of Management Information Systems and Organizational Behavior and Human Resource Management. It is primarily cited by scholars working on Organizational Behavior and Human Resource Management (470 citations), Marketing (258 citations) and Sociology and Political Science (158 citations).
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.
This paper is also available at doi.org/w8161900.