Eugene W. Anderson
- Organizational Behavior and Human Resource Management top 0.01%
- Marketing top 0.01%
- Sociology and Political Science top 0.1%
- Information Systems and Management top 0.02%
- Strategy and Management top 0.2%
- Co-authors
- Claes FornellDonald R. LehmannMary W. SullivanMichael D. JohnsonBarbara Everitt BryantRoland T. RustSanal K. MazvancherylSattar Mansi
- Topics
- Customer Service Quality and Loyalty (18 papers)Consumer Retail Behavior Studies (15 papers)Consumer Market Behavior and Pricing (5 papers)
- Cited by
- Organizational Behavior and Human Resource ManagementMarketingInformation Systems and Management
- Partner nations
- United States
In The Last Decade
Eugene W. Anderson
26 papers receiving 15.3k citations
Hit Papers
Peers
Comparison fields: 5 of 146
- Organizational Behavior and Human Resource Management 12.4k
- Marketing 10.0k
- Sociology and Political Science 5.6k
- Information Systems and Management 3.9k
- Strategy and Management 2.8k
Countries citing papers authored by Eugene W. Anderson
This map shows the geographic impact of Eugene W. Anderson's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Eugene W. Anderson with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Eugene W. Anderson more than expected).
Fields of papers citing papers by Eugene W. Anderson
This network shows the impact of papers produced by Eugene W. Anderson. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Eugene W. Anderson. The network helps show where Eugene W. Anderson may publish in the future.
Co-authorship network of co-authors of Eugene W. Anderson
This figure shows the co-authorship network connecting the top 25 collaborators of Eugene W. Anderson. A scholar is included among the top collaborators of Eugene W. Anderson based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Eugene W. Anderson. Eugene W. Anderson is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 97 | |
| 2 | 10 | |
| 3 | 3 | |
| 4 | 13 | |
| 5 | 20 | |
| 6 | 23 | |
| 7 | 385 | |
| 8 | Customer Satisfaction and Word of Mouthbreakdown → | 1500 |
| 9 | Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Servicesbreakdown → | 952 |
| 10 | The American Customer Satisfaction Index: Nature, Purpose, and Findingsbreakdown → | 2798 |
| 11 | The American Customer Satisfaction Index: Nature, Purpose, and Findingsbreakdown → | 1388 |
| 12 | 445 | |
| 13 | A Disaggregate Negative Binomial Regression Procedure for Count Data Analysis | 2 |
| 14 | 37 | |
| 15 | Customer Satisfaction, Market Share, and Profitability: Findings from Swedenbreakdown → | 3414 |
| 16 | 226 | |
| 17 | Economic consequences of providing quality and customer satisfaction | 19 |
| 18 | The Antecedents and Consequences of Customer Satisfaction for Firmsbreakdown → | 3370 |
| 19 | 84 | |
| 20 | 3 |
About Eugene W. Anderson
Eugene W. Anderson is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Tourism, Leisure and Hospitality Management, having authored 26 papers that have together received 17.8k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (18 papers), Consumer Retail Behavior Studies (15 papers) and Consumer Market Behavior and Pricing (5 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (12.4k citations), Marketing (10.0k citations) and Information Systems and Management (3.9k citations). Eugene W. Anderson has collaborated with scholars based in United States. Frequent co-authors include Claes Fornell, Donald R. Lehmann, Mary W. Sullivan, Michael D. Johnson, Barbara Everitt Bryant, Roland T. Rust, Sanal K. Mazvancheryl, Sattar Mansi, Linda Court Salisbury and Steven M. Shugan. Their work appears in journals such as Journal of Marketing, Management Science and Journal of Marketing Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.