Rohit Verma
Impact in
- Marketing top 0.2%
- Consumer Retail Behavior Studies
- Environmental Sustainability in Business
- Service and Product Innovation
-
- Customer Service Quality and Loyalty
Papers in
- Marketing 70
- Consumer Retail Behavior Studies 24
- Environmental Sustainability in Business 17
- Consumer Market Behavior and Pricing 14
- Service and Product Innovation 14
-
- Customer Service Quality and Loyalty 56
- Co-authors
- Madeleine PullmanLiana VictorinoGerhard PlaschkaKenneth K. BoyerJordan J. LouviereMarival Segarra‐OñaÁngel Peiró‐SignesXin Ding
- Journals
- Cornell Hospitality Quarterly (14 papers)Journal of Operations Management (11 papers)Journal of service management (7 papers)Production and Operations Management (6 papers)Journal of Service Research (4 papers)
- Partner nations
- United StatesCanadaSpain
In The Last Decade
Rohit Verma
123 papers receiving 4.1k citations
Peers
Comparison fields: 5 of 127
- Marketing 2.0k
- Organizational Behavior and Human Resource Management 1.4k
- Management Information Systems 983
- Strategy and Management 1.2k
- Information Systems and Management 539
Countries citing papers authored by Rohit Verma
This map shows the geographic impact of Rohit Verma's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Rohit Verma with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Rohit Verma more than expected).
Fields of papers citing papers by Rohit Verma
This network shows the impact of papers produced by Rohit Verma. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Rohit Verma. The network helps show where Rohit Verma may publish in the future.
Co-authorship network
The 25 scholars most cited alongside Rohit Verma, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
| # | Work | ||
|---|---|---|---|
| 1 | 2024 | 1 | |
| 2 | 2024 | 0 | |
| 3 | 2024 | 0 | |
| 4 | 2024 | 0 | |
| 5 | 2020 | 1 | |
| 6 | 2016 | 40 | |
| 7 | 2013 | 62 | |
| 8 | Service Scripting and Authenticity: Insights for the Hospitality Industry | 2012 | 4 |
| 9 | Environmental Management Certification and Performance in the Hospitality Industry: A Comparative Analysis of ISO14001 Hotels in Spain | 2011 | 3 |
| 10 | 2011 Travel Industry Benchmarking: Marketing ROI, Opportunities, and Challenges in Online and Social Media Channels for Destination and Marketing Firms | 2011 | 2 |
| 11 | Operations & supply chain management for the 21st century | 2010 | 2 |
| 12 | Key Elements in Service Innovation:Insights for the Hospitality Industry | 2008 | 36 |
| 13 | 2006 | 94 | |
| 14 | Predicting customer choices | 2005 | 9 |
| 15 | 2005 | 2 | |
| 16 | 2003 | 16 | |
| 17 | 2002 | 117 | |
| 18 | 2000 | 80 | |
| 19 | Discrete Choice Analysis in Hospitality Management Research | 1997 | 6 |
| 20 | 1996 | 18 |
About Rohit Verma
Rohit Verma is a scholar working on Marketing, Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management, Information Systems and Management and Management Information Systems, having authored 128 papers that have together received 4.5k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (56 papers), Consumer Retail Behavior Studies (24 papers), Economic and Environmental Valuation (20 papers), Environmental Sustainability in Business (17 papers), Consumer Market Behavior and Pricing (14 papers), Technology Adoption and User Behaviour (14 papers), Service and Product Innovation (14 papers) and Digital Marketing and Social Media (12 papers). The work is most often cited by research in Marketing (2.0k citations), Organizational Behavior and Human Resource Management (1.4k citations), Management Information Systems (983 citations), Strategy and Management (1.2k citations) and Information Systems and Management (539 citations). Rohit Verma has collaborated with scholars based in United States, Canada and Spain. Frequent co-authors include Madeleine Pullman, Liana Victorino, Gerhard Plaschka, Kenneth K. Boyer, Jordan J. Louviere, Marival Segarra‐Oña, Ángel Peiró‐Signes, Xin Ding, Chekitan S. Dev and William L. Moore. Their work appears in journals such as Cornell Hospitality Quarterly, Journal of Operations Management, Journal of service management, Production and Operations Management and Journal of Service Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.