Robert E. Krapfel

1.8k total citations
24 papers, 1.3k citations indexed

About

Robert E. Krapfel is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Marketing. According to data from OpenAlex, Robert E. Krapfel has authored 24 papers receiving a total of 1.3k indexed citations (citations by other indexed papers that have themselves been cited), including 12 papers in Organizational Behavior and Human Resource Management, 8 papers in Strategy and Management and 7 papers in Marketing. Recurrent topics in Robert E. Krapfel's work include Customer Service Quality and Loyalty (12 papers), Business Strategy and Innovation (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Robert E. Krapfel is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Business Strategy and Innovation (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Robert E. Krapfel collaborates with scholars based in United States. Robert E. Krapfel's co-authors include John T. Mentzer, Robert E. Spekman, Sanjit Sengupta, Douglas W. LaBahn, Roger Gomes, Ritu Lohtia, Abdul Manaf Ali, Ven Sriram, Monica L. Perry and Charles M. Brooks and has published in prestigious journals such as Journal of Marketing, Journal of Business Research and Journal of the Academy of Marketing Science.

In The Last Decade

Robert E. Krapfel

24 papers receiving 1.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Robert E. Krapfel United States 15 641 626 445 406 162 24 1.3k
Fred Wiersema United States 4 594 0.9× 422 0.7× 305 0.7× 367 0.9× 103 0.6× 4 1.2k
Narakesari Narayandas United States 3 735 1.1× 783 1.3× 477 1.1× 473 1.2× 115 0.7× 3 1.4k
F. Ian Stuart Canada 17 921 1.4× 489 0.8× 917 2.1× 313 0.8× 100 0.6× 18 1.6k
Kristian Möller Finland 12 857 1.3× 627 1.0× 257 0.6× 540 1.3× 85 0.5× 30 1.4k
Catherine Pardo France 19 762 1.2× 709 1.1× 433 1.0× 446 1.1× 159 1.0× 47 1.6k
Joseph M. Bonner United States 9 746 1.2× 296 0.5× 283 0.6× 267 0.7× 100 0.6× 10 1.2k
John Ramsay United Kingdom 17 908 1.4× 232 0.4× 475 1.1× 508 1.3× 69 0.4× 28 1.3k
M. Bensaou France 8 767 1.2× 282 0.5× 727 1.6× 121 0.3× 151 0.9× 8 1.2k
Stephanie Slater United Kingdom 10 703 1.1× 331 0.5× 424 1.0× 280 0.7× 98 0.6× 19 1.2k
Ven Sriram United States 17 527 0.8× 275 0.4× 275 0.6× 206 0.5× 95 0.6× 32 1.0k

Countries citing papers authored by Robert E. Krapfel

Since Specialization
Citations

This map shows the geographic impact of Robert E. Krapfel's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Robert E. Krapfel with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Robert E. Krapfel more than expected).

Fields of papers citing papers by Robert E. Krapfel

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Robert E. Krapfel. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Robert E. Krapfel. The network helps show where Robert E. Krapfel may publish in the future.

Co-authorship network of co-authors of Robert E. Krapfel

This figure shows the co-authorship network connecting the top 25 collaborators of Robert E. Krapfel. A scholar is included among the top collaborators of Robert E. Krapfel based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Robert E. Krapfel. Robert E. Krapfel is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Mueller, Gordon, et al.. (2007). Preliminary testing of the role of exercise and predator recognition for bonytail and razorback sucker. Antarctica A Keystone in a Changing World. 3 indexed citations
2.
Perry, Monica L., Sanjit Sengupta, & Robert E. Krapfel. (2002). Effectiveness of horizontal strategic alliances in technologically uncertain environments: are trust and commitment enough?. Journal of Business Research. 57(9). 951–956. 99 indexed citations
3.
Johnson, Carol, Robert E. Krapfel, & Curtis M. Grimm. (2001). A Contingency Model of Supplier-Reseller Satisfaction Perceptions in Distribution Channels. Journal of Marketing Channels. 8(1-2). 65–90. 5 indexed citations
4.
LaBahn, Douglas W. & Robert E. Krapfel. (2000). Early Supplier Involvement in Customer New Product Development. Journal of Business Research. 47(3). 173–190. 89 indexed citations
5.
Sengupta, Sanjit, et al.. (2000). An Empirical Investigation of Key Account Salesperson Effectiveness. Journal of Personal Selling and Sales Management. 20(4). 253–261. 76 indexed citations
6.
LaBahn, Douglas W., Abdul Ali, & Robert E. Krapfel. (1997). New Product Development Cycle Time: The Influence of Project and Process Factors in Small Manufacturing Companies. Journal of Product Innovation Management. 1(14). 63–64. 3 indexed citations
7.
Sengupta, Sanjit, et al.. (1997). Switching Costs in Key Account Relationships. Journal of Personal Selling and Sales Management. 17(4). 9–16. 24 indexed citations
8.
Ali, Abdul Manaf, et al.. (1995). Product Innovativeness and Entry Strategy: Impact on Cycle Time and Break‐even Time. Journal of Product Innovation Management. 12(1). 54–69. 119 indexed citations
9.
Lohtia, Ritu, Charles M. Brooks, & Robert E. Krapfel. (1994). What constitutes a transaction-specific asset?. Journal of Business Research. 30(3). 261–270. 77 indexed citations
10.
Sriram, Ven, Robert E. Krapfel, & Robert E. Spekman. (1992). Antecedents to buyer-seller collaboration: An analysis from the buyer's perspective. Journal of Business Research. 25(4). 303–320. 111 indexed citations
11.
Krapfel, Robert E., et al.. (1991). A Strategic Approach to Managing Buyer‐Seller Relationships. European Journal of Marketing. 25(9). 22–37. 163 indexed citations
12.
Mentzer, John T., Roger Gomes, & Robert E. Krapfel. (1989). Physical distribution service: A fundamental marketing concept?. Journal of the Academy of Marketing Science. 17(1). 53–62. 175 indexed citations
13.
Krapfel, Robert E.. (1985). A Consumer Complaint Strategy Model: Atecedents and Outcomes. ACR North American Advances. 8 indexed citations
14.
Krapfel, Robert E., et al.. (1985). An experimental approach to segmenting buyers of marketing research. Industrial Marketing Management. 14(1). 27–34. 1 indexed citations
15.
Krapfel, Robert E.. (1985). An Advocacy Behavior Model of Organizational Buyers' Vendor Choice. Journal of Marketing. 49(4). 51–51. 24 indexed citations
16.
Krapfel, Robert E.. (1982). Marketing by Mandate. Journal of Marketing. 46(3). 79–85. 8 indexed citations
17.
Krapfel, Robert E. & John T. Mentzer. (1982). Shippers' transportation choice processes under deregulation. Industrial Marketing Management. 11(2). 117–124. 19 indexed citations
18.
Krapfel, Robert E.. (1982). An extended interpersonal influence model of organizational buyer behavior. Journal of Business Research. 10(2). 147–157. 9 indexed citations
19.
Krapfel, Robert E.. (1982). Marketing by Mandate. Journal of Marketing. 46(3). 79–79. 3 indexed citations
20.
Krapfel, Robert E., John T. Mentzer, & R. Rex Williams. (1981). International Logistics Management at General Motors: Philosophy and Practice. International Journal of Physical Distribution & Materials Management. 11(5/6). 12–20. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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